Bella Italia Reviews | Glassdoor

Bella Italia Reviews

Updated Jul 7, 2019

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Found 78 reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
72%
Recommend to a Friend
0%
Approve of CEO
Bella Italia CEO James Spragg
James Spragg
2 Ratings
Pros
  • "Bella Italia is a part of big and growing company called CDG(in 7 reviews)

  • "Free meal, coffee, drinks at work(in 5 reviews)

Cons
  • "Long hours, high expectations, zero work-life balance(in 8 reviews)

  • "Bella Italia always help to solve the problems and make customers and staff happy, I have so far never had a down situation in the company(in 4 reviews)

More Pros and Cons
  1. "Fraud and Unsanitary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cook in Hillsville, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bella Italia full-time for more than a year

    Pros

    Sorry I don't have anything good to say.

    Cons

    Pay is under minium wage. Refuses to pay via legal payroll. Poor cleaning, tax evasion

    Advice to Management

    Shut down

    Bella Italia2019-07-07
  2. "feedback"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Huntingdon, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bella Italia for more than a year

    Pros

    Perfect prepare for manager position at Bella Italia - Training in Central of Excelent - care by nice helpfull and very welcome Charlotte during training. Amazing Senior Managment staff - Mike Stringer Dan Hallan Adrian Butcher - thats a people with passion for food and the same time with passion to improve business and massive knowledge

    Cons

    In my personal opinion restaurant should respond to a complaint not Head Office - resturant staff knows exactly whats happend so we should take responsibility adn we should deal with that. Unpaid Overtime for managment staff.

    Advice to Management

    Give more motivationj for employees, share passion with whole staff :)

    Bella Italia2016-11-22

    Bella Italia Response

    November 24, 2016Talent Coordinator

    Good morning and thank you for your time in reviewing Bella Italia! Thank you for taking them time to to provide us with your feedback. We appreciate your honesty so that we can do everything we can to improve Bella. I'm very happy to hear that you have such positive feedback ...

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  3. Helpful (2)

    "fast paced and fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at Bella Italia

    Pros

    pay is good for line cooks, owner can be a little hard to deal with but all in all good place to work.

    Cons

    owner can be quite difficult

    Bella Italia2014-08-14

    Bella Italia Response

    March 21, 2019People Team Administrator

    Ciao! Thank you for taking the time to leave review for us. It's great to see that you felt good at Bella Italia! We really appreciate all feedback positive or negative so we can improve so if you would like to talk further in regards to your time at Bella Italia please contact me ...

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  4. Helpful (1)

    "Sleepless Nights, Bi-Polar Boss, And Bad Tips Oh my"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Head Server in Modesto, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Bella Italia full-time for more than 3 years

    Pros

    Many Of ThE Customers Are Generous And Nice People. The Tips Use To Be Good. ($200 On A saturday Night)

    Cons

    Boss Blames All Employees If The Restaurant Is Slow. I Have Been Called Stupid And Useless ISeveral Times. (But i Was Head Server. Go Figure?) Boss Shows Favoritism To His Brother And Gives Him All Parties. WE Use To Pay For Mistakes Out Of Pocket (I Ordered The Wrong Dish...I Paid For It. If I Dropped A Glass...I Paid For It Etc) But I Came In One Day With A List Of Illegal Things He Was Doing According To Labor Laws....

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    Bella Italia2013-11-03

    Bella Italia Response

    December 8, 2016Talent Coordinator

    Hi, I'm ever so sorry that you had such a poor experience in your place of work and only wished you lived in the UK so you could give working for us a go as we are a different Bella Italia. If you've ever living here, look us up! https://bellaitaliacareers.com/ Ciao for now!

  5. "Good progression, great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bartender 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bella Italia part-time for more than 3 years

    Pros

    I've been working for Bella for 3 years and I love my team! We have really busy days sometimes, but we can always cheer each other up! Recently I've started a course which can progress me in my career and lead me to be a Manager. Tips are good, depends on the amount of the guests.

    Cons

    Labour control affects our job, although the manager tries his best.

    Advice to Management

    Less dish on the menu to help the chef's job, please.

    Bella Italia2019-05-31

    Bella Italia Response

    June 3, 2019L & D Co-ordinator

    Ciao! Thank you for your review, it's lovely to see that you love your team! That's the Bella spirit! Regarding the menu, please feel free to contact your Area Chef who will be able to have a deeper chat regarding the dishes. If you need any help with your course, please let me know ...

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  6. "You can find a family at Bella"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Waiter in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bella Italia full-time for more than a year

    Pros

    I’m from Greece and when I was working for Bella Italia I found my family within my team. There were great development courses and we got nice tips.

    Cons

    It was hectic sometimes due to the plenty of customers

    Advice to Management

    Keep up progressing your people!

    Bella Italia2019-05-30

    Bella Italia Response

    June 3, 2019L & D Co-ordinator

    Ciao! Thank you so much for your review. Pleased to hear that you love your job, and that you live and breathe our vision with us :) We can feel that you are fully Bella-hearted! We have different development plans for different job levels and I'm more than happy to provide more information ...

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  7. Helpful (1)

    "Don’t do it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Head Chef in Orpington, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bella Italia full-time for more than a year

    Pros

    Free meals which were okay

    Cons

    Bad management and bad vibes

    Bella Italia2019-07-03
  8. "Who is possible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supervisor in Camberley, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bella Italia full-time for less than a year

    Pros

    None that I can remember

    Cons

    Abusive manager, who manipulate stock and forge signatures but nothing happens this is very bad

    Advice to Management

    Start to pay attention and do nor believe in just what the manager say if you do not do nothing in this situation you can not do nothing to nob

    Bella Italia2019-06-30
  9. "flexible and understanding""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Waiter in Norwich, England

    I have been working at Bella Italia full-time for more than 3 years

    Pros

    I have been working at Casual Dining Group for more than 3 years

    Cons

    good benefits with discounts, good employee social events

    Advice to Management

    no cons working here quite nice

    Bella Italia2019-05-20

    Bella Italia Response

    June 3, 2019L & D Co-ordinator

    Ciao! Thank you so much for taking your time to leave us a review. We are pleased to hear that you love your job, and that you love our benefits & discounts just as us! :) Keep up the good work and spread these good vibes! Have a great day, ciao!

  10. "great driven people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bella Italia full-time for more than a year

    Pros

    opportunities to progress in the business

    Cons

    The job will take over your life

    Bella Italia2019-06-03

    Bella Italia Response

    June 10, 2019L & D Co-ordinator

    Ciao! Thank you for taking the time to leave review for us. It's great to hear that you met great driven people within Bella Italia. Life in the hospitality can be demanding sometimes, we're sorry that you felt that your time is taken away. As you are a former employee wish you all ...

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Found 78 reviews