Bellevue Healthcare Reviews | Glassdoor

Bellevue Healthcare Reviews

Updated October 8, 2018
18 reviews

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3.5
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Peter Norman
11 Ratings

Employee Reviews

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  1. "Amazing company built on quality people and values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bellevue Healthcare full-time (More than 10 years)

    Pros

    -Hardwork and drive to succeed are valued and rewarded.
    -Employees are genuinely cared for from top to bottom.
    -Culture is welcoming, fun and engaging.
    -Service provided to its customers is needed and fulfilling. They help many people in times of hardship.
    -Growth is constant. The leaders have a vision and work hard everyday toward achieving it. The company has the ability and foresight to adapt quickly in this industry and is very creative in the ways it can help people.
    -Opportunities for personal and professional development abound for people with the drive to succeed.
    -Excellent benefits, branch events and company events.
    -Open door policy with all management. Easy to talk to anyone within the company.
    -Easy to make friends and lasting relationships.

    Cons

    -Service provided to customers is often limited to what the insurance industry allows, which is sometimes difficult for customers to understand.
    -Company tries to run lean on staffing and do more with less, which is part of the reason they are successful, but it can cause some really busy days.


  2. "Great private company serving communities around the PNW."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redmond, WA
    Current Employee - Anonymous Employee in Redmond, WA
    No opinion of CEO

    I have been working at Bellevue Healthcare full-time (More than 5 years)

    Pros

    Great people and long term vision for success

    Cons

    Limited resources and Lean staff

  3. "Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Bellevue Healthcare full-time

    Pros

    Great Atmosphere, Flexible, great locations

    Cons

    Pay, Benefits, No advancement, lack of guidance/training

    Advice to Management

    Appreciate your employees more with incentives. Employees need more guidance and company needs more structure.


  4. "Bellevue Healthcare Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bellevue Healthcare (More than 10 years)

    Pros

    Bellevue Healthcare hires great people. People who care about the difference they can make .

    Cons

    Revenue is predominately tied to third-party payers such as Medicare / Medicaid / private insurance on a fee for service model requiring a lot of administrative work for uncertain payment.

    Advice to Management

    Keep focus on serving the needs of the employees


  5. "Strong Company with Good Values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Redmond, WA
    Current Employee - Marketing in Redmond, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bellevue Healthcare full-time (More than a year)

    Pros

    Bellevue Healthcare is a top-down driven company that places a high importance on client and family values. Priority is made to really help our customers, whom are often facing difficult times in their lives. I love the "small company" feeling of random employee events and perks that are always ongoing. Everyone seems to support one another with a positive attitude and respect and I am genuinely happy to go into the office and see my co-workers. The company has focused on promoting from within, which is also nice to see. People have been working with the company on average for a long time.

    Cons

    Like any company with growth, there are at times processes that could feel more efficient which could improve work functionalities for us, but one finds that within almost any company.


  6. Helpful (2)

    "Questionable practices and little room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bellevue Healthcare full-time (More than a year)

    Pros

    Fun coworkers, good holiday parties/ events for employees

    Consistent hours for office staff

    Cons

    Pay rate is low for what is being asked of most positions; not many opportunities for raises

    Poor training

    Poor healthcare benefits

    Certain managers not open to feedback/ addressing employee concerns

    Pressure to practice ethically questionable tasks

    Advice to Management

    Make an effort to create a more diverse community

    More involvement in the community

    Better training for employees, internal HR department so questions/concerns in a more timely manner

    Manager training emphasizing race/gender and disability sensitivity


  7. "Leave before you're paid too much"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bellevue, WA
    Current Employee - Anonymous Employee in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bellevue Healthcare full-time

    Pros

    High starting wage in certain areas
    Free workout
    Helping people

    Cons

    The people you work for often make bad decisions.
    The general culture of blaming others for setbacks.
    Overall bad morale.
    Management will sometimes ask you to break your morals.
    Management will be insulted if you don't want to work overtime.
    General lack of communication.

  8. Helpful (4)

    "Placeholder for recent college grads until you find something more professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Technician in Bellevue, WA
    Former Employee - Delivery Technician in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bellevue Healthcare full-time (More than a year)

    Pros

    -Delivery drivers experience a range of environments, individuals, and situations, which keeps things mildly interesting.

    -Okay starter job for recent college grads, although a degree isn't required.

    -It helps to think of the manual labor as a "free workout".

    -If you are interested in overtime at the hourly rate, you will find your fair share.

    -Might be a decent stepping-stone if you're interested in entering the healthcare industry.

    Cons

    -The customer service representatives are also the routers and they seem to be overworked, perhaps out of their depth.

    -Routes are improvised every morning on an ad hoc basis. This often results in shortsighted routes and an environment where simple paperwork errors are allowed to compound and stifle everyday operations, contributing to a regular daily stress level.

    -Paperwork errors are considered 'standard' and drivers are expected to manage the consequences of these errors with little sympathy from routers/management for the substantive effect on reality and space-time these errors have. i.e.; a wrong room number, wrong address, or failure to make contact - while insignificant on the routers end - can make a thirty minute stop take over an hour, creating a butterfly/domino-effect delay on entire routes (that is then potentiated even further when other errors are encountered).

    -Errors are typically repeated regardless of the submission of paperwork intended to remedy them.

    -Additional 'stat' delivers will be added to your route, sometimes in the morning or afternoon, but usually when you've already completed your route. This guarantees that you'll be sitting in gridlock traffic in one of the most traffic-ridden cities in the United States for extended hours. Recurring day-long anticipation of prolonged work hours driving in awful traffic, and knowing you'll be getting home late, can be incredibly disparaging unless you are actively seeking overtime.

    -The very real and tangible stress that you feel is often interpreted as indignation over the phone by the office, which can be... stressful. Self-perpetual.

    -There seems to be a culture of carelessness, inattention, disregard, and passive-aggression. Obvious suggestions regarding efficiency and practicality are met with defensiveness instead embrace. Despite drivers carrying out the core business (and many holding college degrees, or being otherwise skilled, experienced, and competent) recommendations are met with an attitude of "you don't understand" or "it isn't your place to scrutinize business practices and processes". It can be frustrating to watch the company bleed money and waste labor while simultaneously ignoring your suggestions for improvement. They prefer to "leave 'good enough' alone".

    - Management is extremely weary of confrontation and reluctant to address perceived employee-related relationship issues. A concern with my attitude (in regard to being overly blunt and audacious with my suggestions and criticisms of inefficiency) ultimately lead to my parting ways with the company one month earlier than I had planned. Had this matter been brought to my attention or discussed with me by management, a much more amicable split could have been arranged. One which didn't needlessly leave the other drivers a man down (thereby increasing their workload). Instead of perusing conflict resolution, the friction was left to fester and grow.

    -Instead of directly and intentionally nurturing and promoting talent from within, drivers are expected to personally apply for 'Customer Service Representative' positions (the "next step up", of which there are 3 tiers, each with a marginal pay increase) and compete with each other, other non-drivers in the company who are in "entry-level" positions, and the general public as well I expect. Apparently this shows your dedication, your enthusiasm, your yearning to be part of the companies mission and culture. Unfortunately, the 'Customer Service Representative 1' position comes with essentially no raise in pay, and it requires you to participate in on-call delivery, which many consider a downgrade - not necessarily a "step up"; thus, drivers never feel incentivized to transition to the office in the first place unless they intend to completely commit themselves to the company.

    -All indications were that significant dedication to the company and a decade worth of employment would result in a very marginal increase in pay and personal growth.

    -Personal boundaries are often blurred at company events when upper-management, middle-management, and even the company owner are intoxicated, engaging with ordinary workers about work-related topics in a non-productive manner, and frivolously leveraging disparities in power at a personal level.

    -Questionable vehicle safety practices: Pressure to drive with engine-warning lights on, with broken and bent mirrors, and with cracked windows (in the rain and heavy traffic). Vehicle repairs, no matter how simple or small, can take months to be executed. The lack of consideration for driver safety (although a function of respect) was probably the most critical factor in my decision not to move to the office.

    -Drivers are expected to use coin operated meters when parking downtown in lieu of a commercial parking permit - despite lacking the time to do so, and in spite of the fact that they are responsible for their own tickets. The lack of driver respect (including disregard for driver opinion) was probably the second most critical factor in my decision not to move to the office.

    -Inefficient inventory management means that drivers are constantly searching the warehouse for equipment that is out of stock, finding substitute equipment, un-boxing and converting new equipment, digging through dirty equipment and cleaning it, or simply sending out the wrong equipment; resulting in a late start to their poorly improvised routes nearly every single day.

    Advice to Management

    -Actively refine and improve business operations and processes. Every day. Constantly. Stop making excuses.

    -Listen to the employees at the bottom of the hierarchy, not only because they know what they are talking about, but also to show them that you respect them.

    -Respect all employees and their safety. This includes respecting their time and their opinions. This will reduce turnover.

    -Train management to confront conflicts with employees head-on instead of fostering a culture of passive-aggression, vindictiveness, and retribution.

    -Negotiate better contracts so that your employees aren't completely at the mercy of one-sided contracts, otherwise seek an exit event.

    -Remind employees that the company doesn't equate to their personal life, and that they shouldn't take blunt, dry, business-related scrutiny personally, nor should they hold any ill-will towards someone whose comfortable discussing such topics loudly, clearly, and candidly.


  9. "Privately Owned Business with Growing Pains [4+ Years Experience]"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Bellevue Healthcare full-time

    Pros

    >The pay and benefits are competitive.
    >Management is often friendly, understanding and effective.
    >The work can be rewarding, as we really help people in need.

    Cons

    >Very little long-term career opportunity, unless willing to relocate cities.
    >Lack of communication on the companies direction can cause frustration.
    >Stressful work environment, as we work with the sick, dying and disabled.

    Advice to Management

    Make a better effort at reaching out to employees with long-term aspirations. An internal HR department that can address employee concerns, questions and aspirations has been a need for quite some time.


  10. "A good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Technician in Bellevue, WA
    Current Employee - Delivery Technician in Bellevue, WA
    Recommends
    Positive Outlook

    I have been working at Bellevue Healthcare part-time (More than a year)

    Pros

    You get to help people in need of it.
    I am satisfied with the compensation for my position.
    The staff is very friendly.

    Cons

    A lot of the times the people you are helping are not going to live much longer.
    Work environments range dramatically.
    Exposure to illness is typical.