Ben & Jerry's Reviews | Glassdoor

Ben & Jerry's Reviews

Updated August 14, 2017
128 reviews

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4.1
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Jostein Solheim
36 Ratings

128 Employee Reviews

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Pros
  • I loved getting to go to festivals in the summer and hand out free ice cream samples (in 38 reviews)

  • flexible hours, free ice cream, friendly environment (in 17 reviews)

Cons
  • ice cream distribution occasionally lead to being understocked, but these are manageable issues (in 17 reviews)

  • There is not a lot of room to move up the chain (in 4 reviews)

More Pros and Cons

  1. "Scooptacular!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Ben & Jerry's part-time

    Pros

    10/10 would work there again

    Cons

    Can not really say much


  2. "Shift Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Lead in Oxon Hill, MD
    Current Employee - Shift Lead in Oxon Hill, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ben & Jerry's part-time (More than a year)

    Pros

    Flexibility. They work well with you.

    Cons

    None. Its an easy job.

  3. "Shift Leader"

    StarStarStarStarStar
    Former Employee - Shift Leader in Natick, MA
    Former Employee - Shift Leader in Natick, MA

    I worked at Ben & Jerry's part-time (More than 3 years)

    Pros

    Fun atmosphere, great first job

    Cons

    Low pay, can be stressful at times

    Advice to Management

    Keep the fun atmosphere a priority!


  4. "Great Part-time job for people new to the workforce."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ben & Jerry's part-time

    Pros

    Get a lot of interaction with customers.

    Cons

    Not much upward movement as an entry-level employee.


  5. "Wonderful place to work despite overbearing managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ben & Jerry's part-time

    Pros

    Fun and easy work environment, wonderful socially conscious company, easy to get raises, promotes fair wages by posting all employees salaries and the reasons they get paid what they do.

    Cons

    3 managers with conflicting opinions on how to run a business

    Advice to Management

    Add a tip line to card readers so staff can receive tips from card and cash


  6. "A flexible and fun place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ice Cream Scooper in Portland, OR
    Former Employee - Ice Cream Scooper in Portland, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ben & Jerry's part-time (More than a year)

    Pros

    I loved getting to go to festivals in the summer and hand out free ice cream samples. I also really appreciated that the management spent time and energy getting to know their employees.

    Cons

    The management was sometimes too picky about how we completed certain tasks. For example, they wanted me to sweep the floor in a very particular way, and that seemed unnecessary to me.

    Advice to Management

    Since this is a franchise, I think it would be good for headquarters to check in more with the employees to make sure that the franchise managers are doing a good job.


  7. "Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ben & Jerry's full-time

    Pros

    Fun job, great people to work with.

    Cons

    Stressful. Tough at times during summer peaks to find new staff, young teens to train with no work ethic.

  8. "Great and progressive company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ben & Jerry's part-time

    Pros

    Fun staff and management, amazing company values.

    Cons

    None at all! Amazing company.


  9. "Love Working at Ben and Jerry's!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ice Cream Scooper in Sarasota, FL
    Current Employee - Ice Cream Scooper in Sarasota, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ben & Jerry's part-time (More than a year)

    Pros

    Fun and friendly atmosphere
    Great staff
    Overall nice customers
    Great management
    Caring owner
    Cool flavors
    Social mission is great
    Decent pay for part time plus tips
    Over all fun place and got to meet Ben!

    Cons

    Sometimes can be physically straining (scooping, scraping, and flipping)
    During certain times of year and holidays VERY high volume of customers
    Cash register is ancient (at least in our store)

    Advice to Management

    Great job and keep it up!


  10. "Na"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    Pros

    They have very good ice cream

    Cons

    I couldnt eat it all.


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