Ben & Jerry's Scooper Reviews | Glassdoor

Ben & Jerry's Scooper Reviews

Updated July 3, 2017
29 reviews

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Scooper

4.2
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Jostein Solheim
7 Ratings

Employee Reviews

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Pros
  • I loved getting to go to festivals in the summer and hand out free ice cream samples (in 38 reviews)

  • flexible hours, free ice cream, friendly environment (in 17 reviews)

Cons
  • ice cream distribution occasionally lead to being understocked, but these are manageable issues (in 17 reviews)

  • There is not a lot of room to move up the chain (in 4 reviews)

More Pros and Cons

  1. "A flexible and fun place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ice Cream Scooper in Portland, OR
    Former Employee - Ice Cream Scooper in Portland, OR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ben & Jerry's part-time (More than a year)

    Pros

    I loved getting to go to festivals in the summer and hand out free ice cream samples. I also really appreciated that the management spent time and energy getting to know their employees.

    Cons

    The management was sometimes too picky about how we completed certain tasks. For example, they wanted me to sweep the floor in a very particular way, and that seemed unnecessary to me.

    Advice to Management

    Since this is a franchise, I think it would be good for headquarters to check in more with the employees to make sure that the franchise managers are doing a good job.


  2. "Love Working at Ben and Jerry's!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ice Cream Scooper in Sarasota, FL
    Current Employee - Ice Cream Scooper in Sarasota, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Ben & Jerry's part-time (More than a year)

    Pros

    Fun and friendly atmosphere
    Great staff
    Overall nice customers
    Great management
    Caring owner
    Cool flavors
    Social mission is great
    Decent pay for part time plus tips
    Over all fun place and got to meet Ben!

    Cons

    Sometimes can be physically straining (scooping, scraping, and flipping)
    During certain times of year and holidays VERY high volume of customers
    Cash register is ancient (at least in our store)

    Advice to Management

    Great job and keep it up!

  3. "The Best job I've had so far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ice Cream Scooper in Manchester, NH
    Former Employee - Ice Cream Scooper in Manchester, NH
    Recommends
    Positive Outlook

    Pros

    * Flexible scheduling
    * Above minimum starting wage + tips
    * Casual, relaxed enviroment
    * Reimbursement for parking and long trips
    * Free ice cream

    Cons

    * Late hours, particularly in the summer


  4. "Worked Part-Time as College Student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Scooper in Albany, NY
    Former Employee - Scooper in Albany, NY
    Recommends
    Positive Outlook

    I worked at Ben & Jerry's part-time (More than a year)

    Pros

    The environment was always so cheerful. Management was awesome.

    Cons

    Honestly, there were no cons. Cleaning, I guess?


  5. "Disappointing compared to what the company stands for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ice Cream Scooper in Sarasota, FL
    Former Employee - Ice Cream Scooper in Sarasota, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Ben & Jerry's part-time (Less than a year)

    Pros

    Free kids scoop of ice cream after every shift, some tips, discount on ice cream, pay slightly higher than minimum wage

    Cons

    Does not pay anywhere near living wage, not accommodating to people with health issues, corporate didn't back employees, rude customer base


  6. "Awesome Atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Scooper in Issaquah, WA
    Former Employee - Scooper in Issaquah, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ben & Jerry's part-time (Less than a year)

    Pros

    Fun place to work. All the people i worked with became my friends and i actually enjoyed spending time at work.

    Cons

    Makes it really hard to leave


  7. "Ann Arbor Ben & Jerry's"

    StarStarStarStarStar
    Former Employee - Ice Cream Scooper in Ann Arbor, MI
    Former Employee - Ice Cream Scooper in Ann Arbor, MI

    I worked at Ben & Jerry's part-time (More than a year)

    Pros

    Easy first job where you can learn important skills in communication and finance

    Cons

    Because it is a franchise, the manager/owner always has to deal with issues himself and the turn-over is pretty high

  8. "Scooper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ice Cream Scooper in Reston, VA
    Current Employee - Ice Cream Scooper in Reston, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ben & Jerry's part-time (More than 5 years)

    Pros

    Nice staff, management is flexible

    Cons

    The hours are long, and customers can be frustrating

    Advice to Management

    Keep doing what you're doing


  9. "Fast-paced but so fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ice Cream Scooper in Charlotte, NC
    Former Employee - Ice Cream Scooper in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Ben & Jerry's (Less than a year)

    Pros

    Super philanthropic, and GMO free!

    Cons

    Busy busy busy busy busy

    Advice to Management

    Bring back coffee! No one likes coffee buzz buzz


  10. "Ice Cream Scooper -- great first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ice Cream Scooper in Raleigh, NC
    Former Employee - Ice Cream Scooper in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ben & Jerry's part-time

    Pros

    Get to eat ice cream frequently, customers are rarely unsatisfied when served ice cream.

    Cons

    Have to listen to top 40 music all day, cleaning can be a hassle.