Bench Craft Company Reviews | Glassdoor

Bench Craft Company Reviews

Updated November 10, 2017
91 reviews

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3.0
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Bench Craft Company President & Owner Charley Cobb
Charley Cobb
52 Ratings

91 Employee Reviews

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Pros
  • The base salary is awesome with lots of cash bonuses and also commission (in 6 reviews)

  • Cash Bonuses were nice while they lasted (in 5 reviews)

Cons
  • They will feed you so many lies and the next day let you go (in 6 reviews)

  • Extremely high pressure to make a sale with very little training (in 4 reviews)

More Pros and Cons

  1. "Good pay, nice office, sales"

    StarStarStarStarStar
    Current Employee - Sales in Portland, OR
    Current Employee - Sales in Portland, OR

    I have been working at Bench Craft Company full-time (More than a year)

    Pros

    The pay is pretty good. Base is normal but after you add in the cash and end of month bonus, it's pretty good money. Office is nice, lots of parking, easy to find.

    Cons

    Mini sales floor next to main floor is pretty sad- no windows, just a boring space. High pressure to get sales quickly.

    Advice to Management

    Fix the small sales floor, raise grab amounts.


  2. "Better to be lucky than good or hard-working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Tampa, FL
    Former Employee - Sales Representative in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bench Craft Company full-time (Less than a year)

    Pros

    The fact there is a salary is good for peace of mind. There are raises to be had if you are fortunate enough to luck into enough deals. What you're selling generally are good deals. You get your own desk and computer to work from.

    Cons

    Extremely high pressure to make a sale with very little training. Constant yelling and cussing from the manager. Employees who have been there talk behind your back when they think you aren't there or able to hear. Manager will give you a hard time for taking breaks you are entitled to.

    Advice to Management

    Stop periodically yelling and cursing at everyone. It doesn't help anything, and sometimes the potential customers on the phone can hear you shouting curse words and it makes them laugh and hang up. Don't give employees a 'whip crack' when they are on their personal breaks, they are entitled to those breaks. Spend some time actually training people during work hours instead of asking new hires to come in before their shift just to train.

  3. "If you can sell you get paid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Bench Craft Company full-time

    Pros

    You get paid if you sell

    Cons

    Not a whole lot don't


  4. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Denver, CO
    Former Employee - Sales Representative in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bench Craft Company full-time (Less than a year)

    Pros

    Fun office environment - music playing and good team environment.

    Cons

    Zero training was involved. The manager gave me a script and put me on the phones on my first day. They were not necessarily clear during the interview process that I would be on the phone all day, making over 200 calls to people who do not want to purchase advertising.

    Advice to Management

    Train your sales reps rather than just putting them on the phones right away. Be clearer during interviews about the high degree of cold-calling.


  5. Helpful (1)

    "Typical Telemarketing Job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bench Craft Company full-time

    Pros

    Chance to make a lot of money if you have great skills on the phone.

    Cons

    No room for error otherwise you're going to be fired.


  6. "Avoid, unless you are cutthroat."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bench Craft Company full-time

    Pros

    Cash Bonuses were nice while they lasted.

    Decent hourly wage

    Cons

    Large groups of candidates are hired, with most fired or quitting by the end of the week.

    Managers are very loud and use extremely obscene language toward salesmen for everything from low sales numbers for the day, hearing laughter and thinking the sales staff are slacking off, to the slightest mistake.

    Worst insults that I've ever heard a manager say to an employee.

    Cash Bonuses are offered after every sale, but 2 rules come into effect after you are out of training, aimed at taking your cash bonuses away if your sales are under what the managers want them to be.

    Cash bonuses can disappear for the entire sales floor if the higher ups are unhappy.

    Golf courses are recycled very frequently there, so a new course for you to start calling around may have just been worked by a higher up salesman the week before, meaning many businesses that you call are angry because they've already been pitched this and said no the first time.

    Advice to Management

    Treat your sales staff better and stop yelling/cursing at them.


  7. Helpful (1)

    "Not great with some great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Designer in Portland, OR
    Former Employee - Graphic Designer in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Bench Craft Company full-time (More than a year)

    Pros

    They have a suite at the Moda Center for employees to use for events. They have a company tab at the bar down the road from the office. They give raises pretty quick and of decent size. Full benefits and holiday parties with cash prizes. Some of the designers are good, definitely a group anyone can fit in with.

    Cons

    Very focused on quantity of quality, they won't get rid of bad designers. No connection with clients aside from one or two emails, very much "if you like it let me know, if not I'll change it" instead of "Here are a couple ideas based on your website etc." You'll use Corel instead of Adobe cause it's cheaper. There's no real reward for hard work or skill. Out of date database. There's generally no interaction between the sales and art dept. Also, they charge clients credit cards without with notifying the client and the art dept. has to deal with the fallout.

    Advice to Management

    Pay the design team more, use graphic design industry standards. Pay for Adobe.

    Bench Craft Company Response

    Sep 20, 2017 – Director of Employee Relations

    Thank you for taking the time to share your review. We're happy to hear that you appreciated the benefits while you were with us. We agree that the database needs work, which is why we're currently... More

  8. "......"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bench Craft Company full-time

    Pros

    Laid back place that is it

    Cons

    Very unprofessional, no advancement at all


  9. "Scam"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Raleigh, NC
    Former Employee - Sales Representative in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bench Craft Company full-time (More than a year)

    Pros

    Edward the Manager of this location is nice.

    Cons

    They hire anyone off the street and expect you to make 400+ phone calls a day to people who don't want to deal with you. Total scam.

    Bench Craft Company Response

    Sep 20, 2017 – Director of Employee Relations

    While we're glad to hear you enjoyed your time with Edward, we're a bit confused that you call us a scam.
    We expect our reps to make 200 calls per day to businesses surrounding their course. While... More


  10. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bench Craft Company full-time

    Pros

    good money if you can sell your soul over the phone.

    Cons

    terrible management, no breaks given, high pressure sales, you give the same spiel everyday for 8 hours

    Advice to Management

    Have an hour of role play per person each day to teach how the spiel should be delivered. Don't just expect people to hit the ground running when you put them in a numbers driven sales environment.


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