Benchmark Family Services Reviews | Glassdoor

Benchmark Family Services Reviews

Updated January 25, 2017
28 reviews

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Full-time Part-time

2.2
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28 Employee Reviews

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  1. "Okay company..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Benchmark Family Services full-time

    Pros

    Clients are the focus of the work.

    Cons

    long days, mandatory activities, unrealistic expectations


  2. "Worse job on planet earth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager
    Former Employee - Case Manager
    Doesn't Recommend
    Negative Outlook

    I worked at Benchmark Family Services full-time (Less than a year)

    Pros

    There is NONE at all.

    Cons

    Unorganized, RD expect you to kiss there bottoms and they come in with NO experience trying to run things. Workers are messy, low pay, no over time pay, they barely want to pay. This agency is a joke. I would not recommend this job to anyone! Run while your degree is still fresh.

    Advice to Management

    This agency is a JOKE.


  3. "Foster parent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Foster Parent in McAllen, TX
    Current Employee - Foster Parent in McAllen, TX
    Doesn't Recommend
    Negative Outlook

    Pros

    I would say nothing because all i saw was negative behavior toward my self and other foster parents.

    Cons

    -Bad communication
    -Dont support foster parents
    -Told multiple lies
    -Given attitude by multiple workers
    -After complaining to regional director nothing was done.

    Advice to Management

    Hire new people in management and you may be able to keep more foster parents


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  5. "Case manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Foster Care Case Manager in Kerrville, TX
    Former Employee - Foster Care Case Manager in Kerrville, TX
    Recommends
    Neutral Outlook

    I worked at Benchmark Family Services (More than a year)

    Pros

    The regional director was awesome and cared for her employees.

    Cons

    The upper management changed during the time there and there were a lot of changes during that time.

    Advice to Management

    Respect the regional managers more and allow them to run their offices. Provide more opportunities for advancement.


  6. "Training Grounds - Low Pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Benchmark Family Services full-time

    Pros

    - Helps Kids
    - Easy Hiring process
    - PTO
    - Good training ground for experience

    Cons

    - Low Pay
    - Unlawful firing
    - Upper Management issues
    - Long hours, salary pay
    - Company profits pretty well but no Bonus structure, least there wasn't when I was there, Benefits where high, No 401K no retirement organization.

    This is not your setting grounds, this is for young folks who need experience. If you are ready to stay and earn your retirement this is not your place.

    Advice to Management

    Need some professional management help throughout the offices, Especially corporate. Good people, but some things get blown out of proportion. Your best bet is do to what your asked. Stay quiet and dont be come best friends with anyone is the work place, all non-related work items should be be discussed during work. People will tattle


  7. "Therapeutic Support Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Therapeutic Support Specialist in Anderson, IN
    Former Employee - Therapeutic Support Specialist in Anderson, IN
    Doesn't Recommend
    Negative Outlook

    I worked at Benchmark Family Services full-time

    Pros

    The services your provide to children as a Therapeutic Support Specialist is rewarding.

    Cons

    The culture of this agency is appalling the unprofessional ism by senior management was very abusive. The employees were bullied, cursed, and yelled at on a daily basis. The supervisors left after seven months because it was so severe. The corporate office was constantly told verbally and by written correspondence but no action was taken. The former employees have joined a support group because of PTSD symptoms. I was there for three months five to eight employees have been discharged or left willingly. PLEASE PLEASE DON"T WORK FOR THIS COMPANY!!!

    Advice to Management

    Be professional, stop bullying, treat people with dignity and respect.


  8. "I love it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensing Specialist in Covington, KY
    Current Employee - Licensing Specialist in Covington, KY
    Recommends
    Positive Outlook

    I have been working at Benchmark Family Services full-time (More than 3 years)

    Pros

    I truly believe the staff in my office are among the best in this business. Everyone from the regional director on down are amazing people. Our foster families are our 2nd families and I have loved working with them.

    Cons

    Pay isn't the best but it is a non profit and that kind of goes along with the territory; it is more than other agencies in our area.

    Advice to Management

    Honestly, my experience with management has been fine. I haven't worked with them much, but, I haven't had any issues.


  9. "need to know"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Salary not bad for the Columbus GA. area

    Cons

    Very minimum training, especially if you are new in the field its overwhelming. Favoritism shown, power hungry management who doesn't have a degree in the field and expect you to know everything. Home office in OHIO put to much trust in the State Director n doesn't inquire enough with the employees in the happenings, or at least hear their side.

    Advice to Management

    Reconstruction....listen before you act. It's about the children.


  10. "Supervisor's are unprofessional/ environment unprofessional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook

    I have been working at Benchmark Family Services full-time (More than a year)

    Pros

    Clients are the best part about working there

    Cons

    Management unprofessional they promote and hire relatives or current workers.

    Advice to Management

    Needs to be a more professional environment


  11. "Accounts payable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Benchmark Family Services full-time

    Pros

    Relaxed work environment, Pto time, close to home, benefits, friendly co workers, hour lunch break

    Cons

    Lack of training, micromanagement, doesn't really care about the children, it's all about the $$$$ for corporate, no room for growth, no raises

    Advice to Management

    RUN!!!!!! Run while you can. This company has a high turn over rate, lacks training employees properly setting them up for failure, nepotism at its finest all the higher ups are either married into the family or a related to the owners, they don't truly care about the children. Each child is just a paycheck for this company. No room for growth and don't expect any raises. They pay their employees peanuts compared to other non profits and they use their non profit status to do so.



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