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Benchmark Senior Living Reviews

Updated January 17, 2018
179 reviews

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3.1
StarStarStarStarStar
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Benchmark Senior Living CEO Tom Grape
Tom Grape
79 Ratings

179 Employee Reviews

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Pros
Cons
  • Poor work/life balance is off balance;many hours put in off the clock to complete expectations (in 10 reviews)

  • High turnover for department heads (in 8 reviews)

More Pros and Cons

  1. "View from the corporate office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Benchmark Senior Living full-time

    Pros

    Great people, decent salary, free parking, CEO actually seems to care about his employees' well-being

    Cons

    resistant to change (tho trying!), outdated low budget travel/expense programs, feels like "new money" and not sustainable in the long-run, "boots on the ground" employees underpaid


  2. "Dishwasher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prep Cook/Dishwasher in Yarmouth, ME
    Current Employee - Prep Cook/Dishwasher in Yarmouth, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Benchmark Senior Living part-time (More than 3 years)

    Pros

    Loved the people and the environment

    Cons

    My hours were short, usually 3:30-7

  3. "Resident Care Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - RCD in Boston, MA
    Current Employee - RCD in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent training and ongoing support

    Cons

    None have been noted thus far


  4. "Great Experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great experience taking care of residents and their families that love and depend on you.

    Cons

    A lot of turnover in management. Lack of training. Unprofessionalism among management. Unclear expectations.

    Advice to Management

    Treat all associates with respect and appreciate them for what they do. Resolve the consistent turnover. Provide resources for success within all departments.


  5. "a job not a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Benchmark Senior Living full-time

    Pros

    Wonderful residents, awesome crew employee involvement

    Cons

    complete and utter lack of communication, management issues, aging building


  6. "One of the best employers for Assisted Living"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Benchmark Senior Living full-time

    Pros

    Committed to best practices in connecting with residents and staff. Strives for excellence

    Cons

    A few too many times programs, tools, procedures are implemented from the top down with no clue as to what's really needed OR providing useless tools because no one asked the relevent questions.

    Advice to Management

    Your front lines are a solid starting point in advancing quality.


  7. "Amazing Place to Work with a culture like no other"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Benchmark Senior Living full-time (Less than a year)

    Pros

    A CEO with heart, who cares about the Associates, Residents, and Families. With a vision of becoming a Human Connection Company., Lots of autonomy within my role. I know I am making a difference in people's lives. I feel like giving back and getting paid for it, is amazing!

    Cons

    Getting attached to the Residents, who may only be with Benchmark for a short period of time.

    Advice to Management

    Keep up the good work! We love the vision and the continued support.

  8. "Boston Globe Top Places to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Benchmark Senior Living full-time

    Pros

    Massachusetts associates have voted Benchmark as a Top Employer for ten years in a row. We just had the privilege of accepting the Boston Globe's Top Place to work award last week in Boston. So proud to work here.

    Cons

    Top talent is constantly being contacted by the competition to leave we have strong, highly skilled and trained employees.

    Advice to Management

    Be sure to keep "Elevating Human Connection" as the ongoing mantra.


  9. "Assisted living"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resident Care Associate in Wilbraham, MA
    Current Employee - Resident Care Associate in Wilbraham, MA
    Neutral Outlook
    No opinion of CEO

    I have been working at Benchmark Senior Living part-time (Less than a year)

    Pros

    The people you are helping are the best part. They just make you smile and you build relationships with them.

    Cons

    Sometimes people don't show up for their shift and then you just have to make the best of the situation.


  10. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dietary Aide in Shelton, CT
    Current Employee - Dietary Aide in Shelton, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Benchmark Senior Living part-time (More than a year)

    Pros

    Great community, feels like one big family

    Cons

    location, facility is sort of small


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