Benchmark Senior Living Reviews | Glassdoor

Benchmark Senior Living Reviews

Updated March 17, 2017
144 reviews

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Full-time Part-time

2.8
Star Star Star Star Star
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Benchmark Senior Living CEO Tom Grape
Tom Grape
59 Ratings

144 Employee Reviews

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Pros
  • Residents are great, that's a given (in 7 reviews)

  • love the Residents and co workers (in 7 reviews)

Cons
  • Poor work/life balance is off balance;many hours put in off the clock to complete expectations (in 10 reviews)

  • Work:Life Balance can be very difficult for key department heads, executive directors, and regional team (in 8 reviews)

More Pros and Cons

  1. Helpful (3)

    "Great Mission - Unrealistic Expectations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Benchmark Senior Living full-time

    Pros

    Some amazing people
    Good benefits/competitive salaries
    Good conduct code on paper

    Cons

    Heavy workload
    Unclear expectations
    Cliques
    Inconsistent communication/enforcement of code of conduct


  2. Helpful (1)

    "programming"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Benchmark Senior Living full-time (More than 5 years)

    Pros

    The residents are what makes this job rewarding

    Cons

    no overtime though the workload requires it.

    Advice to Management

    stop smothering the life out of your staff


  3. "Program Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    - fast paced
    - opportunities to utilizes your strengths
    -very innovative approach
    - the residents

    Cons

    - disorganized
    -low pay for all employees
    -no team meetings
    - lack of communication
    - lack of transparency for residents' families

    Advice to Management

    Anonymous feedback!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great enviornment"

    Star Star Star Star Star
    Former Employee - Project Coordinator in Haverhill, MA
    Former Employee - Project Coordinator in Haverhill, MA

    I worked at Benchmark Senior Living full-time (More than 3 years)

    Pros

    Most everyone treated you with respect and genuine kindness. When my father passed away they sent me a nice card and flowers.

    Cons

    Turn over seemed to be a bit high among the nursing staff.Cook


  6. "Programming"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Assistant in Wellesley, MA
    Current Employee - Program Assistant in Wellesley, MA

    I have been working at Benchmark Senior Living full-time (More than a year)

    Pros

    -Rewarding experience
    -Good benefits
    -Learn valuable social skills

    Cons

    -Disorganized management
    -Expected to more much more than what is in the job title


  7. "Under paid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Agawam, MA
    Current Employee - Anonymous Employee in Agawam, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Benchmark Senior Living full-time (More than a year)

    Pros

    I love the residents, they brighten my day.

    Cons

    I was hired as a Receptionist, but I do so much more. A lot of Administrative Assistant work that I feel that for the work I do on a daily basis I am not getting paid for the work performed.

    Advice to Management

    Try to talk to your employee's on an even plain instead of talking to them like they are children.


  8. "Executive Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Director in Leominster, MA
    Former Employee - Executive Director in Leominster, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Benchmark Senior Living full-time (More than 3 years)

    Pros

    good company; concerned about employees; excellent support from HR;

    Cons

    Regional Director turnover was high;


  9. "Director of Community Relations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Benchmark Senior Living full-time (Less than a year)

    Pros

    Working with the residents and families is amazing. They have lots of structure and processes in places. Amazing training program.

    Cons

    Lots of turnover and management isn't invested enough in retention of current employees.

    Advice to Management

    Focus on what it takes to retain the good employees that you have.


  10. Helpful (4)

    "Toxic, unhealthy work environment. No ethics. Cut throat."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager
    Former Employee - Department Manager
    Doesn't Recommend
    Negative Outlook

    I worked at Benchmark Senior Living full-time (More than 3 years)

    Pros

    Fighting day in and day out for what is best for our resident. And when that goes against what is most cost-beneficial, or staff-costly to the company...and you fight it. You're Out!

    Cons

    See title. Inquire RN, LPN, CNA, Department Head turnover. Any location and your head will spin.

    Advice to Management

    You've heard it. You know what you do is ethically sketchy. You know what you need to do to do better. You will continue to please the investors.


  11. "Team and associates feel like family"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Director in Agawam, MA
    Former Employee - Executive Director in Agawam, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Benchmark Senior Living full-time (More than 10 years)

    Pros

    The benefits offered are one of the top packages I've experienced. The People who work there and the residents who brighten your day

    Cons

    Demand on your time can keep you at work late at night creating often an unbalanced work and life mix

    Advice to Management

    Be more aware



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