Benchmark Senior Living Reviews | Glassdoor

Benchmark Senior Living Reviews

Updated February 25, 2019
290 reviews

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4.0
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Benchmark Senior Living CEO Tom Grape
Tom Grape
163 Ratings

Employee Reviews

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Pros
  • "For residents and families Benchmark is great place that allows residents the oppertunity to age in place with the out most dignity and respect" (in 17 reviews)

  • "Residents are great, that's a given" (in 11 reviews)

Cons
  • "As with any job in today’s economy, work/life balance can be a challenge- but it’s what I signed up for and I love what I do" (in 11 reviews)

  • "when you have to work short staffed" (in 10 reviews)

More Pros and Cons

  1. Helpful (5)

    "Amazing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Benchmark Senior Living full-time (More than 3 years)

    Pros

    Working for a company that cares so deeply about its associates and residents alike is an incredible experience! The extensive list of associate incentives is reason enough to join. Benchmark is paving the way for the future of senior living in it’s unique take on company values, ustomer service, mission and human connection. I never want to leave!

    Cons

    There doesn’t seem to be constant communication between departments at the home office level like there is at the community level, but I believe there people trying to close the gap.

    Benchmark Senior Living Response

    Jan 8, 2019 – Corporate Director, Communication

    Thank you for taking the time to post your thoughts. We're totally open to taking steps toward improving interdepartmental communication in the home office and will reach out internally for ideas on... More


  2. "Good place to work"

    StarStarStarStarStar
    Former Employee - Rca
    Former Employee - Rca

    I worked at Benchmark Senior Living full-time

    Pros

    Managers are fair
    Perks if you work there for awhile

    Cons

    Low pay
    Tend to feel underappreciated

    Benchmark Senior Living Response

    Feb 15, 2019 – Corporate Director, Communication

    Thank you for taking the time to post. We're grateful that you feel your managers were fair but are sorry to hear you felt under-appreciated. While we try to be competitive pay-wise in each... More

  3. "Dishwasher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Utility Dishwasher in Walpole, MA
    Former Employee - Utility Dishwasher in Walpole, MA
    Recommends
    Neutral Outlook

    I worked at Benchmark Senior Living (More than 3 years)

    Pros

    Friendly coworkers and easy job

    Cons

    You do not make much money and you have short shifts

    Benchmark Senior Living Response

    Feb 1, 2019 – Corporate Director, Communication

    Thank you for taking the time to post here. We're grateful that you feel your coworkers were friendly, and it sounds like you enjoyed your job. While we try to be competitive pay-wise in each... More


  4. Helpful (1)

    "Decent pay gives little incentive."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Benchmark Senior Living part-time

    Pros

    Decent pay and good atmosphere with families

    Cons

    Management is terrible, lacks empathy for cna's

    Benchmark Senior Living Response

    Jan 21, 2019 – Corporate Director, Communication

    Thank you for sharing your thoughts. While we are glad you feel the pay and atmosphere with families is good, your perception of non-empathetic managers in the community where you served in the past... More


  5. "Unpleasant work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Nursing Assistant CNA in Haverhill, MA
    Former Employee - Certified Nursing Assistant CNA in Haverhill, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Benchmark Senior Living part-time (More than 3 years)

    Pros

    Little to no pros

    Cons

    Extremely unprofessional management team that created a volatile environment where no problems were being addressed.

    Benchmark Senior Living Response

    Mar 5, 2019 – Director of Digital Marketing

    Thank you for taking the time to post. We're sorry to hear that you had an unpleasant experience with our management team. We take all feedback regarding our management and workplace environment... More


  6. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Nursing Assistant CNA in Shelton, CT
    Former Employee - Certified Nursing Assistant CNA in Shelton, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Benchmark Senior Living (Less than a year)

    Pros

    I loved thatbi could work closely and intimately with patients

    Cons

    There wer not enough hours or flexiblility.

    Benchmark Senior Living Response

    Jan 28, 2019 – Corporate Director, Communication

    We're sorry that the number of hours and schedule didn't work out for you. Thank you for taking the time to post that you loved working closely with residents at this community. It's important to us... More


  7. "Do not apply for a job here!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in New London, CT
    Former Employee - Server in New London, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Benchmark Senior Living part-time (Less than a year)

    Pros

    Free lunch, Bonuses, Associate Meetings

    Cons

    Short Breaks, Poor Management, Short Staffed

    Advice to Management

    Treat your employees with respect, not like trash!

    Benchmark Senior Living Response

    Feb 1, 2019 – Corporate Director, Communication

    Thank you for sharing your thoughts.. While we are glad you felt positive about the bonuses and associate meetings, your perception of poor management and being short staffed in the community where... More

  8. "Dining room Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Benchmark Senior Living full-time (More than 5 years)

    Pros

    paid birthday and getting to know the residents

    Cons

    they don't pay people enough

    Advice to Management

    pay employees more

    Benchmark Senior Living Response

    Jan 9, 2019 – Corporate Director, Communication

    Thank you for sharing your thoughts. As with any associate, including managers, your concerns over pay or working conditions are important to us. We encourage you to take time to talk with your... More


  9. Helpful (1)

    "Do not apply for a job here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage Service in Mystic, CT
    Former Employee - Food and Beverage Service in Mystic, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Benchmark Senior Living part-time (More than a year)

    Pros

    Free lunch, employee benefits, associate meetings

    Cons

    Short breaks, short staffed always, treating employees like trash

    Advice to Management

    Just because we make mistakes, we are not perfect. That doesn’t mean you fire us or demote us to another position like dishwasher instead of not telling us that what was found in the investigation from what happened. Treat your employees like people, not like garbage.

    Benchmark Senior Living Response

    Jan 9, 2019 – Corporate Director, Communication

    It's our sincere desire to help every associate become successful so she or he can serve our residents and families with consistent, compassionate care. Because we invest in the development of each... More


  10. "Direct Service Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Columbus, OH
    Current Employee - Anonymous Employee in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Benchmark Senior Living full-time (More than 3 years)

    Pros

    Good place to work absolutely.

    Cons

    Very challenging, one must expect that.

    Benchmark Senior Living Response

    Jan 9, 2019 – Corporate Director, Communication

    We appreciate your comments! Thanks!