Benchmark Senior Living Reviews | Glassdoor

Benchmark Senior Living Reviews

Updated May 16, 2017
153 reviews

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Full-time Part-time

2.8
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Benchmark Senior Living CEO Tom Grape
Tom Grape
66 Ratings

153 Employee Reviews

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Pros
Cons
  • Poor work/life balance is off balance;many hours put in off the clock to complete expectations (in 10 reviews)

  • In the three years since they opened: 4 Executive Directors, 6 Resident Care Directors, 4 Traditional Care Directors and 9 Harbor Care Directors (in 8 reviews)

More Pros and Cons

  1. Helpful (2)

    "Don't let the negative reviews discourage you! Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resident Care Associate in Manchester, NH
    Current Employee - Resident Care Associate in Manchester, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Benchmark Senior Living full-time (More than 3 years)

    Pros

    I have worked at Benchmark Senior Living for almost four years. So far this has been the best job that I have held, can you tell from the lengthy time investment? I started working here when I was still in my teens, I have grown here as an individual and I must give partial credit to my maturity because of this company. Basically, if you work hard, treat others with respect, come to work with a positive attitude, have good attendance, you WILL succeed. Do not let the negative reviews discourage you from working here, when you start working for benchmark you will have to prove yourself just like at any other job, working for any other company. Always remember that you are there to assist the residents, they are your top priority/concern and you will have a wonderful work experience at Benchmark Senior Living!

    Cons

    I believe that Benchmark continues to realize their weaknesses and continues to improve. The most difficult aspect of this job is when you have to keep up the same quality of service when hours are cut, or when others call out. It is important to realize that this is a very team oriented position, and requires people to be consistently reliable.

    Advice to Management

    Be more empathetic towards the clinical employees.


  2. Helpful (1)

    "Poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse in Haverhill, MA
    Former Employee - Registered Nurse in Haverhill, MA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Benchmark Senior Living full-time (More than 3 years)

    Pros

    Wonderful working with the residents and my coworkers were great people

    Cons

    Interpretation of policies and forcing people to work on off hours

    Advice to Management

    Grow up


  3. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Director in Stamford, CT
    Current Employee - Executive Director in Stamford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Benchmark Senior Living full-time (More than 3 years)

    Pros

    Great balance of Mission and margin. Definitely an employee focused company.

    Cons

    Have not found any yet

    Advice to Management

    Keep up the good work


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  5. Helpful (2)

    "Terrible Managers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Assistant in North Andover, MA
    Former Employee - Program Assistant in North Andover, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Benchmark Senior Living part-time (More than a year)

    Pros

    You get to work with lovely residents

    Cons

    The management sucks, the company managers are consitently changing and the over work all the employees

    Advice to Management

    treat the employees with respect


  6. "Great enviornment"

    Star Star Star Star Star
    Former Employee - Project Coordinator in Haverhill, MA
    Former Employee - Project Coordinator in Haverhill, MA

    I worked at Benchmark Senior Living full-time (More than 3 years)

    Pros

    Most everyone treated you with respect and genuine kindness. When my father passed away they sent me a nice card and flowers.

    Cons

    Turn over seemed to be a bit high among the nursing staff.Cook


  7. Helpful (3)

    "Under paid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Agawam, MA
    Current Employee - Anonymous Employee in Agawam, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Benchmark Senior Living full-time (More than a year)

    Pros

    I love the residents, they brighten my day.

    Cons

    I was hired as a Receptionist, but I do so much more. A lot of Administrative Assistant work that I feel that for the work I do on a daily basis I am not getting paid for the work performed.

    Advice to Management

    Try to talk to your employee's on an even plain instead of talking to them like they are children.


  8. "Programming"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Assistant in Wellesley, MA
    Current Employee - Program Assistant in Wellesley, MA

    I have been working at Benchmark Senior Living full-time (More than a year)

    Pros

    -Rewarding experience
    -Good benefits
    -Learn valuable social skills

    Cons

    -Disorganized management
    -Expected to more much more than what is in the job title


  9. "Executive Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Director in Leominster, MA
    Former Employee - Executive Director in Leominster, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Benchmark Senior Living full-time (More than 3 years)

    Pros

    good company; concerned about employees; excellent support from HR;

    Cons

    Regional Director turnover was high;


  10. "Team and associates feel like family"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Director in Agawam, MA
    Former Employee - Executive Director in Agawam, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Benchmark Senior Living full-time (More than 10 years)

    Pros

    The benefits offered are one of the top packages I've experienced. The People who work there and the residents who brighten your day

    Cons

    Demand on your time can keep you at work late at night creating often an unbalanced work and life mix

    Advice to Management

    Be more aware


  11. Helpful (2)

    "Feel-Good Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Ridgefield, CT
    Former Employee - Server in Ridgefield, CT
    Disapproves of CEO

    I worked at Benchmark Senior Living full-time (More than a year)

    Pros

    Residents were kind and gracious, employees upbeat and fun.

    Cons

    Administration cares very little about employees.

    Advice to Management

    Your bottom line will increase if you put more effort into your employees, not sales.


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