BenefitMall Reviews | Glassdoor

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BenefitMall Reviews

Updated February 17, 2018
174 reviews

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2.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Scott Kirksey
4 Ratings

174 Employee Reviews

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Pros
  • Decent salary but only to make up for terrible working environment (in 7 reviews)

  • There is a pretty good work/life balance as well considering it's IT (in 4 reviews)

Cons
  • Knowing that upper management cares about the rolls that each department plays with the day to day operations of the company (in 12 reviews)

  • No work life balance or workload balance (in 6 reviews)

More Pros and Cons

  1. "District Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Sales Manager in Miramar, FL
    Former Employee - District Sales Manager in Miramar, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BenefitMall full-time (More than 3 years)

    Pros

    Excellent work environment. Amazing organization! Tremendous earning potential!

    Cons

    You need to think outside the box to succeed here. No cons!

    Advice to Management

    Continue to hire Entrepreneurs that are willing to help position BenefitMall, Inc. as a leading payroll provider in the SMB market-space


  2. "Sales Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Director
    Current Employee - Sales Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BenefitMall full-time (More than 10 years)

    Pros

    Company has made huge strides in our service model and we work very hard to provide the best working environment possible. As a long time employees I have seen us come full circle & am very proud of what we have accomplished over the last 10+ years. Scott Kirksy is a great leader who knows this company and what is going on in every aspect. I expect we will grow & flourish under his leadership.

    Cons

    Sr. Leaders are overwhelmed and sometimes decisions are slow coming. We have been running on a very lean staff to prepare for merger and we are looking forward to GROWTH!

  3. Helpful (1)

    "Broker Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at BenefitMall full-time

    Pros

    It was a great company but when the bankrupt payroll company was bought, it all changed.

    Cons

    Favoritism. Just because you share a common lifestyle does not make a good employee.

    Advice to Management

    Drain the swamp. Take care of veteran employees that help build this company. Fire the lazy people even if they are lgbt/white/black or Hispanic. Beef up sales- downsize marketing. Don’t spend money on stupid hats.


  4. "Best company I have ever worked for...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Franklin, TN
    Current Employee - IT Manager in Franklin, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at BenefitMall full-time (More than 10 years)

    Pros

    Hard work is rewarded and appreciated

    Cons

    Can we stressful at times like any other job.

    Advice to Management

    Keep up the good work!


  5. "Great team to join for benefit & payroll sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Jersey City, NJ
    Current Employee - Sales Representative in Jersey City, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at BenefitMall full-time (More than 5 years)

    Pros

    Benefitmall has the benefits of a large company, with organized benefits and long term investments. However, the sales organization is structured on a local level, meaning an opportunity to participate in local decision making. Management at a local level is strong. Colleagues are a dedicated, smart team, and everyone contributes to each other's efforts.

    Cons

    Some disjoint between corporate and local initiatives. Benefitmall has so many "value adds" and tools, but often the delivery gets muddled.


  6. "Good Experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BenefitMall full-time

    Pros

    New York City corporate environment is something to experience!

    Cons

    None one of the best experiences of my life.

    Advice to Management

    Love love love


  7. Helpful (5)

    "Nothing good can come from working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in Franklin, TN
    Former Employee - Operations in Franklin, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BenefitMall full-time (More than 3 years)

    Pros

    If you are well liked, they will put you in positions you are not qualified for and pay you good money because favoritism is their forte.

    Cons

    Everything. Upper management does not have one clue what people or what they are capable of. If you are a good employee and you work hard, they will dump someone else's work load on you when that person isn't pulling their own weight. I can 100% tell you that they make people put positive reviews on here and you can pretty much tell which ones those are. About as fake as the positive moral that runs the company. They will use you up, let you teach someone how to do your job, and then throw you away when they can pay someone less to do your job. Awful people.

    Advice to Management

    Stop the favoritism. Get off your butt and do something instead of making all your worker bees do your jobs for you.

  8. Helpful (4)

    "Payroll specialist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I don't have anything good to say about this organization

    Cons

    Very unprofessional management. Rude ppl to work with. They don't give anyone space to do their job well , due to management's lack of professionalism. Also the receptionist looks like she dressed for Halloween . She look like the beast ran from the farm . Managers are super low educated and bad behavior . I will never advise anyone to work at this zoo of animals

    Advice to Management

    Low management like you are . Hire animals manage humans


  9. "Fun journey!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Representative in Dallas, TX
    Current Employee - Account Representative in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BenefitMall full-time (More than 10 years)

    Pros

    They care about their employees. They make it fun. Always learning something new everyday. The work never runs out. The company is always doing something for their employees. Love a challenge because it’s always challenging. Also the pay is great but not so much for the benefits but that’s understandable. Last but not least, Love all my coworkers!

    Cons

    Direct Managers cannot sit and do their department’s job and can’t go to them for answers. That’s frustrating. Other than that I really can’t complain.

    Advice to Management

    Listen to the worker bees and replace the wrong people for this job.


  10. "Payroll Operations Supervisor"

    StarStarStarStarStar
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Payroll Operations Supervisor in Phoenix, AZ
    Former Employee - Payroll Operations Supervisor in Phoenix, AZ

    I worked at BenefitMall full-time (More than a year)

    Pros

    The company is very supportive in systemic training and rewarding front line employees.

    Cons

    The business can be very labor intensive for all employees during certain seasons, or during organizational incidents.

    Advice to Management

    Great need for performance metrics to be implemented.


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