BenefitMall Reviews
Updated Jan 4, 2022
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Found 289 of over 295 reviews
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"Benefitmall cares about their employees" (in 18 reviews)
"Awesome Pay, Great Work Environment" (in 11 reviews)
"Upper management does not hold anyone accountable" (in 16 reviews)
"No downsides to being a part of BenefitMall" (in 13 reviews)
Ratings by Demographics
This rating reflects the overall rating of BenefitMall and is not affected by filters.
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- Former Employee★★★★★
Pros
Culture provides for a very collaborative atmosphere between teams and lots of creative energy.
Cons
Not much to pick at from a negative perspective.
- Current Employee★★★★★
Pros
Excellent benefit and opportunity for advancement Remote work opportunities.
Cons
Quoting engine has much to be desired.
Thank you for taking the time to share your feedback - we truly appreciate it. The only way we can improve is to know what we need to work on. Thank you again!
- Former Employee★★★★★
Pros
Manager wasn't a micro-manager and let us work out of the field and not just the office
Cons
Compensation could've been improved but overall wasn't horrible
BenefitMall Response
Thank you for taking the time to share your feedback - we truly appreciate it!
- Former Employee, more than 10 years★★★★★
Pros
I spent 18 years of my career here. Some of the best years of my life. People were everything. Like a family.
Cons
Never in a good financial situation. If you think selling the payroll division solved any problems you are wrong. Benefits division will sell or go under. Employee Benefits are expensive compared to other companies. No more willing investors want to touch.
BenefitMall Response
Thank you for taking the time to share your feedback - we truly appreciate it. If you would like to share specific ideas or feedback relating to your experience with BenefitMall and suggestions to improve, please reach out to People and Culture - we would be happy to discuss ideas with you.
- Current Employee★★★★★
Pros
Good place with a great structure. Awesome people in the work environment.
Cons
Salaries not in line with the market and for a market leader in partnering with insurance providers in a major way. The benefits are lacking.
BenefitMall Response
Thank you for taking the time to share your feedback - we truly appreciate it. If you would like to share specific ideas or feedback relating to your experience with BenefitMall and suggestions to improve, please reach out to People and Culture - we would be happy to discuss ideas with you.
- Current Employee★★★★★
Pros
Very good company and nice people.
Cons
No cons for the company and people at all.
BenefitMall Response
Thank you for taking the time to share your feedback - we truly appreciate it!
- Former Employee★★★★★
Pros
Nothing to review at this time
Cons
Can’t really say that I can review any cons
BenefitMall Response
Thank you for taking the time to share your feedback - we truly appreciate it. If you would like to share specific ideas or feedback relating to your experience with BenefitMall and suggestions to improve, please reach out to People and Culture - we would be happy to discuss ideas with you.
- Former Employee, more than 1 year★★★★★
Pros
Good immediate manager made job bearable
Cons
Senior leadership hid business objectives, made job difficult Compensation well below industry average Turnover high, sinking ship effect
BenefitMall Response
Thank you for taking the time to share your feedback - we truly appreciate it. The only way we can improve is to know what we need to work on. Thank you again!
- Former Employee, more than 5 years★★★★★
Pros
It's been a difficult few years but I appreciate the support of the local employee's
Cons
They are owned by a private equity group. They are beholden to do what the bankers tell them to do. Long term success of the company is in jeopardy as they make changes so the PE firm can flip them. Becoming a bit of a house of cards. New brokers in the large employer space are weary of working with us...
Continue readingBenefitMall Response
Vice President, People & Culture
Hello, Thank you for taking the time to provide feedback. Clear communication throughout the organization is something we strive for, but can always improve upon. If you have any specific feedback or suggestions of how we can improve our communication, please reach out to People & Culture and we would be happy to talk with you.
- Former Employee, more than 10 years★★★★★
Pros
Great company to work for. Good benefits; good pay; great leadership, wonderful people and working environment.
Cons
Unfortunate that the company exited the payroll business, but I think they handled the employee separation procedure very fairly.
Continue readingBenefitMall Response
Vice President, People & Culture
Thank you for taking the time to provide your comments - we truly appreciate it.
BenefitMall Reviews FAQs
67% of BenefitMall employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated BenefitMall 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at BenefitMall to be culture, compensation, coworkers and the cons to be senior leadership, career development, benefits.
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