BenefitMall Reviews | Glassdoor

BenefitMall Reviews

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Found 205 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
53%
Recommend to a Friend
75%
Approve of CEO
Scott Kirksey
23 Ratings
Pros
Cons
  • "Upper management does not have one clue what people or what they are capable of(in 12 reviews)

  • "My boss is constantly trying to cover up for lack of training me(in 5 reviews)

More Pros and Cons
  1. "Great financial opportunity!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BenefitMall full-time for more than 9 years

    Pros

    Work / life balance is exceptional!

    Cons

    Must be a self-starter and able to generate referral partnerships

  2. "Low Pay"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at BenefitMall full-time for more than 4 years

      Pros

      Nice people, good stepping stone

      Cons

      Low pay. Hoping for more opportunity to grow

    • Helpful (3)

      "Hard work long hours"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Broker Sales Representative in Houston, TX
      Recommends
      Positive Outlook
      Disapproves of CEO

      I worked at BenefitMall full-time for more than 2 years

      Pros

      Great manager and a great group of people to work with. The work is difficult during the 4th quarter but everyone works together to get the job done. You will never be alone.

      Cons

      Long hours and pay was just okay not great.

      Advice to Management

      Pay the employees more if you want them to work as hard as they do.

    • Helpful (4)

      "Love the people I work with, loathe the person I work for!"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Analyst in Towson, MD
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at BenefitMall full-time for more than 20 years

      Pros

      Pay is good. Free stuff during busy time but it all has the company logo on it.

      Cons

      The outsourcing of work to India is a little disappointing.

      Advice to Management

      Keep the jobs here in America. Get to know your people. Get rid of those pretending to lead and educate and promote those willing to lead.

      BenefitMall Response

      January 17, 2019Director of Human Resources

      Thank you both for your insight and for taking the time to provide feedback. We take meaningful leadership seriously and appreciate your comments.

    • Helpful (2)

      "Grunt"

      StarStarStarStarStar
      • Overall
      • Career Opportunities
      • Compensation and Benefits
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      No opinion of CEO

      I have been working at BenefitMall full-time

      Pros

      People in the office are great

      Cons

      Too much work and no-one cares. Fired the only person that cared about this office!

      Advice to Management

      No reason to give advice, they won't listen.

    • Helpful (5)

      "Towson office overstressed and worked like a call center"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Towson, MD
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at BenefitMall full-time

      Pros

      Casual dress code, regular effort to improve technology, benefit options improving in 2019.

      Cons

      Limited room to actually advance, only transfer departments. Performance is based on metrics revolving around number and age of cases. Local managements only concern is that cases not be "too old" without being touched for reporting purposes. Easy system to maintain as long as your volume is sustainable, but you will receive no support if your case load is in excess of what you can manage. Creates a situation where salaried...

      Show More

      Advice to Management

      You have people providing productivity reports who don't understand how to use or read the reports they're creating, which leaves out a lot of context. Workload being pushed on salaried employees is unsustainable and will result in continuing turnover in certain departments.

      BenefitMall Response

      December 18, 2018Director of Human Resources

      Thank you for taking the time to provide feedback. As part of our continued growth at BenefitMall, we are consistently seeking to tweak our processes to enhance our culture of success and understand the importance of productivity reports - we will take your suggestions under consideration. ...

      Show More
    • Helpful (1)

      "Great Place to Work"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Market Director, Central Texas in San Antonio, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at BenefitMall full-time for more than 20 years

      Pros

      Lots of new products/services being rolled out. Competitive compensation and benefits. Flexibility to work around personal needs.

      Cons

      You better be ready to move quickly...work hard, play hard.

      BenefitMall Response

      December 18, 2018Director of Human Resources

      Thank you for your dedication to the company. At BenefitMall, we recognize our employees are our best asset and your tenure speaks to our culture. Our industry does move quickly and working hard only pays off if we play hard too!

    • Helpful (1)

      "Family-friendly, flexible"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Software Developer in Dallas, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at BenefitMall full-time for more than a year

      Pros

      In IT department, flexible schedule (I work 6:30-3:30) Ability to WFH Acceptable compensation

      Cons

      Large company means burocracy Limited salary growth

      BenefitMall Response

      December 18, 2018Director of Human Resources

      Welcome to the BenefitMall family! We appreciate your time in posting your experience thus far and hope you continue to provide feedback. We are committed to earning compliments and can only do that through suggestions.

    • Helpful (1)

      "Sales operations analyst"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Operations Analyst in Miramar, FL
      Recommends
      Approves of CEO

      I have been working at BenefitMall full-time for more than 4 years

      Pros

      Loved the job. Great people and environment

      Cons

      Transferred my position to Dallas, Texas

      BenefitMall Response

      December 18, 2018Director of Human Resources

      Thank you for taking the time to leave a review and provide insight. We are always happy to hear the ways our work environment reflects our company culture across the country and know it is employees like you who make up the 'great people' of BenefitMall.

    • Helpful (3)

      "Awesome Company to work for!!!!"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Director 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at BenefitMall full-time for more than 20 years

      Pros

      BenefitMall really cares about it's employees!!! I have worked here for over 15 years and could not be happier. I am always made to feel that my voice matters....no matter what and they believe in having work life balance!!!

      Cons

      I don't have any at this time...

      Advice to Management

      Keep doing what you are doing!! It's working.....

      BenefitMall Response

      September 25, 2018Director of Human Resources

      Thank you for taking the time to leave your thoughts. Our culture is something that we are working to better everyday and it's exciting to see it's paying off. We thank you for your tenure with BenefitMall.

    Found 205 reviews