BenefitMall Reviews
Updated Jan 29, 2023
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Found 310 of over 318 reviews
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Top Review Highlights by Sentiment
- "“Benefitmall’s culture is great when it comes to honoring our vision, values, and principles." (in 7 reviews)
- "Most of what is said verbally is wrong but it's your word against your manager's and the manager always wins." (in 15 reviews)
- "4. there's no training to update your skills, IT is fast moving so if you don't update your employee and they decide to stay in the company longer" (in 7 reviews)
Ratings by Demographics
This rating reflects the overall rating of BenefitMall and is not affected by filters.
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- Former Employee★★★★★
Great supervisor
Jan 29, 2023 - Sales Executive in West Palm Beach, FLRecommendCEO ApprovalBusiness OutlookPros
They gave you all the tools to be able to successfully do your job.
Cons
There are no cons for me.
Thank you for taking the time to share your feedback - we truly appreciate it. Thank you again!
- Former Employee, more than 8 years★★★★★
Pros
• Clear vision for the future • Most of management listens to employees who can demonstrate unrealized value or opportunity with data • Most managers accommodate WFH to a reasonable degree (though not all positions are suited)
Cons
Mostly those one might find in any job • Office politics can be distracting • Meetings can be on the overly frequent side But also, teams within the company have a tendency to run a bit too lean
Continue reading - Former Employee, more than 1 year★★★★★
Ok company to work for.
Dec 31, 2022 - District Manager in West Palm Beach, FLRecommendCEO ApprovalBusiness OutlookPros
Had good benefits Liked coworkers Made some nice connections and relationships Immediate Manager was great
Cons
Not much support in sales New division and unrealistic expectations No company support or understanding with family issues
Continue readingBenefitMall Response
Thank you for taking the time to share your feedback - we truly appreciate it. Can you clarify what advice you have for management? It appears autocorrect has "helped." If you would like to share more about your experience, please reach out to People & Culture - we would be happy to talk with you. Thank you again.
- Former Employee, more than 1 year★★★★★
Run away from the New Business analyst position...
Dec 29, 2022 - in Dallas, TXRecommendCEO ApprovalBusiness OutlookPros
I brought a paycheck home.
Cons
Bully Culture. Two faced and passive aggressive management. Not being fully trained but expected to know about the role very very quickly. Sink or swim environment.
Continue readingBenefitMall Response
Thank you for taking the time to share your feedback - we truly appreciate it. The only way we can improve is to know what we need to work on. If you would like to share more about your experience, please reach out to People & Culture - we would be happy to talk with you. Thank you again.
- Current Employee, more than 1 year★★★★★
Pros
Work from home currently, eventually hybrid though so not looking forward to that. Especially with gas prices. Lots of benefits but you definitely pay for them, pretty highly. Uses up to date systems and there's rarely crashes, etc.
Cons
They offer all these carrots to try and placate workers on the low pay. But you have to be active to be eligible for the prizes. And I'm not talking a check, I'm talking Starbucks gift cards, etc. Last quarter there were drawings for gift cards on a spine wheel. The wheels was so tiny, I couldn't even find my name! They give below inflation raises as well. When the average CEO is currently making 350 times that of their lowest paid worker, and they claim we're stable and doing well as a company. In January alone, we saw a 7% inflation spike. But our raises are only 3-4%? Not so people oriented as they claim.
Continue readingBenefitMall Response
Thank you for taking the time to share your feedback - we truly appreciate it. If you would like to share specific ideas or feedback relating to your experience with BenefitMall and suggestions to improve, please reach out to People and Culture - we would be happy to discuss ideas with you.
- Former Employee, less than 1 year★★★★★
It’s like walking a mall
Oct 18, 2022 - Client Support Specialist in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
Method to do quoting is organized. Nice proposal look ( polished excel chart ) published to prospective clients.
Cons
We just take orders of items to be done and send off to Perfect Quote, a separate company , to do some of our states quoting. Lack of proper management. Lack of organization. Not enough people to do the work. The server goes down often.
Continue readingBenefitMall Response
Thank you for taking the time to share your feedback - we truly appreciate it. The only way we can improve is to know what we need to work on. If you would like to share more about your experience, please reach out to People & Culture - we would be happy to talk with you. Thank you again.
- Former Employee★★★★★
Great place to work at
Oct 11, 2022 - Customer Service Representative (CSR)RecommendCEO ApprovalBusiness OutlookPros
Team environment, always willing to help
Cons
Nothing much on con’s for this position
BenefitMall Response
Thank you for taking the time to leave a comment - we truly appreciate it!
- Former Employee, more than 3 years★★★★★
Pros
work location, hours, good coworkers
Cons
direction changes for company are numerous
Continue readingBenefitMall Response
Thank you for taking the time to share your feedback - we truly appreciate it. The only way we can improve is to know what we need to work on. If you would like to share more about your experience, please reach out to People & Culture - we would be happy to talk with you. Thank you again.
- Current Employee★★★★★
Fastest Easiest most Trusted
Aug 11, 2022 - Executive AssistantRecommendCEO ApprovalBusiness OutlookPros
Culture is amazing, excellent leadership, company has values that align with my personal values.
Cons
None, best company I’ve ever worked for.
Continue readingBenefitMall Response
Thank you for taking the time to share your feedback - we truly appreciate it. If there is anything we can improve upon, please let us know. Thank you again!
- Former Employee, more than 8 years★★★★★
Pros
Coworkers were great and professional.
Cons
Benefits were so bad, they sucked.
BenefitMall Response
Thank you for taking the time to share your feedback - we truly appreciate it. The only way we can improve is to know what we need to work on. If you would like to share more about your experience, please reach out to People & Culture - we would be happy to talk with you. Thank you again!
BenefitMall Reviews FAQs
BenefitMall has an overall rating of 3.6 out of 5, based on over 318 reviews left anonymously by employees. 56% of employees would recommend working at BenefitMall to a friend and 44% have a positive outlook for the business. This rating has been stable over the past 12 months.
56% of BenefitMall employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated BenefitMall 3.3 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at BenefitMall to be culture, compensation, coworkers and the cons to be senior leadership, career development, benefits.
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