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BenefitMall Reviews
Found 205 reviews
Approve of CEO
Scott Kirksey
23 Ratings
Pros
"no matter what and they believe in having work life balance" (in 5 reviews)
"Decent salary but only to make up for terrible working environment" (in 8 reviews)
Cons
"Upper management does not have one clue what people or what they are capable of" (in 12 reviews)
"My boss is constantly trying to cover up for lack of training me" (in 5 reviews)
"Great financial opportunity!"
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at BenefitMall full-time for more than 9 years
Pros
Work / life balance is exceptional!
Cons
Must be a self-starter and able to generate referral partnerships
BenefitMall2019-03-18"Low Pay"
StarStarStarStarStarI have been working at BenefitMall full-time for more than 4 years
Pros
Nice people, good stepping stone
Cons
Low pay. Hoping for more opportunity to grow
BenefitMall2019-03-12- Helpful (3)
"Hard work long hours"
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookDisapproves of CEOI worked at BenefitMall full-time for more than 2 years
Pros
Great manager and a great group of people to work with. The work is difficult during the 4th quarter but everyone works together to get the job done. You will never be alone.
Cons
Long hours and pay was just okay not great.
Advice to Management
Pay the employees more if you want them to work as hard as they do.
BenefitMall2019-02-21 - Helpful (4)
"Love the people I work with, loathe the person I work for!"
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI have been working at BenefitMall full-time for more than 20 years
Pros
Pay is good. Free stuff during busy time but it all has the company logo on it.
Cons
The outsourcing of work to India is a little disappointing.
Advice to Management
Keep the jobs here in America. Get to know your people. Get rid of those pretending to lead and educate and promote those willing to lead.
BenefitMall2019-01-08 - Helpful (2)
"Grunt"
StarStarStarStarStar- Overall
- Career Opportunities
- Compensation and Benefits
Doesn't RecommendNo opinion of CEOI have been working at BenefitMall full-time
Pros
People in the office are great
Cons
Too much work and no-one cares. Fired the only person that cared about this office!
Advice to Management
No reason to give advice, they won't listen.
BenefitMall2019-01-09 - Helpful (5)
"Towson office overstressed and worked like a call center"
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookApproves of CEOI worked at BenefitMall full-time
Pros
Casual dress code, regular effort to improve technology, benefit options improving in 2019.
Cons
Limited room to actually advance, only transfer departments. Performance is based on metrics revolving around number and age of cases. Local managements only concern is that cases not be "too old" without being touched for reporting purposes. Easy system to maintain as long as your volume is sustainable, but you will receive no support if your case load is in excess of what you can manage. Creates a situation where salaried...
Show MoreAdvice to Management
You have people providing productivity reports who don't understand how to use or read the reports they're creating, which leaves out a lot of context. Workload being pushed on salaried employees is unsustainable and will result in continuing turnover in certain departments.
BenefitMall2018-11-09December 18, 2018 – Director of Human Resources
Thank you for taking the time to provide feedback. As part of our continued growth at BenefitMall, we are consistently seeking to tweak our processes to enhance our culture of success and understand the importance of productivity reports - we will take your suggestions under consideration. ...
Show More - Helpful (1)
"Great Place to Work"
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at BenefitMall full-time for more than 20 years
Pros
Lots of new products/services being rolled out. Competitive compensation and benefits. Flexibility to work around personal needs.
Cons
You better be ready to move quickly...work hard, play hard.
BenefitMall2018-10-16December 18, 2018 – Director of Human Resources
Thank you for your dedication to the company. At BenefitMall, we recognize our employees are our best asset and your tenure speaks to our culture. Our industry does move quickly and working hard only pays off if we play hard too!
- Helpful (1)
"Family-friendly, flexible"
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at BenefitMall full-time for more than a year
Pros
In IT department, flexible schedule (I work 6:30-3:30) Ability to WFH Acceptable compensation
Cons
Large company means burocracy Limited salary growth
BenefitMall2018-10-15December 18, 2018 – Director of Human Resources
Welcome to the BenefitMall family! We appreciate your time in posting your experience thus far and hope you continue to provide feedback. We are committed to earning compliments and can only do that through suggestions.
- Helpful (1)
"Sales operations analyst"
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsApproves of CEOI have been working at BenefitMall full-time for more than 4 years
Pros
Loved the job. Great people and environment
Cons
Transferred my position to Dallas, Texas
BenefitMall2018-10-09December 18, 2018 – Director of Human Resources
Thank you for taking the time to leave a review and provide insight. We are always happy to hear the ways our work environment reflects our company culture across the country and know it is employees like you who make up the 'great people' of BenefitMall.
- Helpful (3)
"Awesome Company to work for!!!!"
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at BenefitMall full-time for more than 20 years
Pros
BenefitMall really cares about it's employees!!! I have worked here for over 15 years and could not be happier. I am always made to feel that my voice matters....no matter what and they believe in having work life balance!!!
Cons
I don't have any at this time...
Advice to Management
Keep doing what you are doing!! It's working.....
BenefitMall2018-09-25September 25, 2018 – Director of Human Resources
Thank you for taking the time to leave your thoughts. Our culture is something that we are working to better everyday and it's exciting to see it's paying off. We thank you for your tenure with BenefitMall.
Join the BenefitMall team
Found 205 reviews
BenefitMall Response
January 17, 2019 – Director of Human Resources
Thank you both for your insight and for taking the time to provide feedback. We take meaningful leadership seriously and appreciate your comments.