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BenefitMall

Engaged Employer

BenefitMall

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BenefitMall Employee Reviews about "benefit"

3.7

65% would recommend to a friend

(63 total reviews)

Scott Kirksey

83% approve of CEO

Ratings by category

4.1

Diversity & Inclusion

3.8

Culture & Values

3.7

Work/Life Balance

3.5

Senior Management

3.4

Compensation and Benefits

3.3

Career Opportunities

Ratings distribution

5 stars

23%

4 stars

20%

3 stars

15%

2 stars

15%

1 star

27%

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
Cons
  • "Poor management(in 38 reviews)
  • "Benefits are horrible.(in 16 reviews)
  • "Upper Management is abusive with no knowledge of laws.(in 15 reviews)
  • "Most of what is said verbally is wrong but it's your word against your manager's and the manager always wins.(in 14 reviews)
  • "4. there's no training to update your skills, IT is fast moving so if you don't update your employee and they decide to stay in the company longer(in 8 reviews)

Ratings by Demographics

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Found 63 of over 330 reviews

Updated Nov 14, 2023

Reviews about "benefit"

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63
    1. 1.0
      Mar 18, 2015
      Anonymous Employee
      Former Employee, less than 1 year
      Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Constant comedy. If you want to be amused at organizational mismanagement Plenty of time to work on finding another job.

      Cons

      1. Leadership is non existent. Sr management is more concerned with their future stock payout and making reservation at Oceanair for 'executive dinners' 2. Poor products. All of their products, ex a recently launched benefits tool, is a joke. There are so many bugs in the products. And what is being released is 2 years behind the competition. Pay and benefits - they pay well below market and their benefits, while slightly improved for 2015, are a joke. Cross functional support - basically, each group hates the other group. Go to market. Every launch is another train wreck. There was a focus for a few months last year to change how they went to market and bring in some new external people to help. The company couldn't deal with change and reverted back to their old, poor, yet comfortable ways of launching programs. Turnover. The dept I was in has had enormous turnover in the last year or so. They have no plan in place to manage turnover. Infact, managers pretty much talk with employees on how to leave and will even send you Job leads Sr mgmt changes. The CFO recently became president. Communication stopped. He won't listen to ideas. He will listen to problems but then makes it your problem. He says one thing and then communicates something completely different to other executives causing confusion and basically sets a group (or you) for failure.

      9
      1. 4.0
        Jul 13, 2021
        Customer Service Representative (CSR)
        Current Employee
        Recommend
        CEO Approval
        Business Outlook

        Pros

        People are cool and management is good.

        Cons

        Benefits are high and costly for

        Hello, Thank you for taking the time to share your feedback - we truly appreciate it. If you would like to share specific ideas or feedback relating to your experience with BenefitMall and suggestions to improve, please reach out to People and Culture - we would be happy to discuss ideas with you.

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        1. 2.0
          May 20, 2014
          Anonymous Employee
          Current Employee, more than 5 years
          Recommend
          CEO Approval
          Business Outlook

          Pros

          The employees are great to work with for the most part. My team leader loves to sleep on the job making me have to work harder for both him and myself in order to keep our clients happy.

          Cons

          The change in benefits for 2014 was extremely disappointing especially for the country's largest GA. This is a deal breaker when referring new people to the company. We should be offered choices for plans instead of the one plan they offer which is very low in coverage. To blame all employees for the few who have chronic medical conditions and say this is the reason for the benefit change due to the claims experience is an all new low.

          6
          1. 1.0
            Dec 9, 2015
            Anonymous Employee
            Former Employee, more than 10 years
            Portland, ME
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Sales team try's to the best they can with the resources they have and works together as a team support staff human resources flexible schedule

            Cons

            Senior management really has no idea what is going on in each market and tries to run all the markets same. operations staff health benefits

            6
            1. 2.0
              Mar 12, 2014
              Software Engineer
              Former Employee, more than 3 years
              Dallas, TX
              Recommend
              CEO Approval
              Business Outlook

              Pros

              The company invests fairly heavily in technology. Developers will be given the latest and greatest tools to get the job done. They are also Microsoft Partners and encourage their IT employees to obtain and maintain Microsoft Certifications. Most folks in the IT and PMO departments are great to work with, and your salary will be competitive within the DFW marketplace.

              Cons

              The employee benefits package offered by the company is far below what the market will bear. The company health insurance plan is terrible. It's a high deductible plan with ridiculously high premiums and deductibles. Employee + Family coverage runs about $6500 in premiums and another $2500/$5000 in deductibles. The maximum HSA contribution the company will make is $2500 for families, but if you use tobacco at all and don't participate in a cessation program the company won't give you any HSA matching. Additionally you'll pay a penalty if you have a working spouse on their plan. Since the merger with CompuPay the company has struggled to forge an identity for itself. Integrating the two separate IT departments has proven to be difficult. The amount of bureaucratic red tape has increased significantly and the work/life balance has been thrown out of whack.

              3
              1. 4.0
                Mar 13, 2021
                Tax Supervisor
                Current Employee
                Miramar, FL
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Great place to work and flexible

                Cons

                Benefits are not so great

                Hello, Thank you for taking the time to write a review. Flexibility between work and personal life is important to us all so we can maintain a balance. If you have any feedback on the benefits or items you would like to see included in our plan, please reach out to People and Culture - we would love to hear from you.

                1. 4.0
                  Jan 20, 2016
                  Anonymous Employee
                  Current Employee
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Good company to work and good work environment

                  Cons

                  Benefits are not great Good co workers

                  1. 1.0
                    Mar 23, 2015
                    Anonymous Employee
                    Former Employee, less than 1 year
                    Dallas, TX
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Excellent people outside of the corporate stronghold. Extensive list of carriers and benefit options.

                    Cons

                    Way too much control, posturing and agenda-driven decision-making at the corporate level. Lack of strategic direction, accountability and collaborative atmosphere contributes to instability and turnover.The field offices are not empowered or effectively supported. Their impressions tell the tale.

                    7
                    1. 3.0
                      Sep 3, 2021
                      Sales Representative
                      Current Employee
                      Miramar, FL
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Great benefits including 401 and health insurance

                      Cons

                      You have to meet high quotas

                      Thank you for taking the time to share your feedback - we truly appreciate it. If you would like to share specific ideas or feedback relating to your experience with BenefitMall and suggestions to improve, please reach out to People and Culture - we would be happy to discuss ideas with you.

                      1. 5.0
                        Mar 16, 2021
                        Senior Sales Analyst
                        Current Employee, less than 1 year
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        The benefits are pretty good. Immediate benefits is excellent!

                        Cons

                        I'm new to the company. So far no cons to add.

                        Hello, Thank you for taking the time to share your feedback - it is truly appreciated! If there is anything you find we can improve on, please connect with the People & Culture team.

                      Viewing 1 - 10 of 63 Reviews
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