BenefitMall Employee Reviews about "manager"
65% would recommend to a friend
(54 total reviews)
Scott Kirksey
83% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "“Benefitmall’s culture is great when it comes to honoring our vision, values, and principles." (in 8 reviews)
- "Most of what is said verbally is wrong but it's your word against your manager's and the manager always wins." (in 14 reviews)
- "4. there's no training to update your skills, IT is fast moving so if you don't update your employee and they decide to stay in the company longer" (in 8 reviews)
Ratings by Demographics
This rating reflects the overall rating of BenefitMall and is not affected by filters.
Found 54 of over 330 reviews
Updated Nov 14, 2023
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Reviews about "manager"
Return to all Reviews- 1.0Jul 1, 2015Anonymous EmployeeCurrent Employee
Pros
Job duties are what I love. I enjoy what I do as long as I don't have to deal with a few in my area. Pay is good and extra perks are great too.
Cons
1. Hard to work for a manager who is in it for themselves. Hard to work for a dumb manager and a manager that doesn't listen or care what good of a job you've done. Only looks at the small errors you make 5% of the time. 2. Poor poor communication. Most of what is said verbally is wrong but it's your word against your manager's and the manager always wins. Noone ever checks with the worker bees to get their side or opinions. 3. Work is passed down to us and the manager gets alllllllllllll the credit as if they did the work. Brags about how she even did the research and found the problem when she couldn't even tell you what the problem was in the first place. 4. Manager just lies lies lies lies liess lies lies lies liess lies lies lies lies and never takes up for her department on anything. 5. Manager always ready to point the finger at someone else when it's really her error or her bad instructions. 6. People hired to do one thing (high level) to end up doing data entry and nothing close to what our degree is. 7. Upper management stays on their side of the building so they have no clue what or how we are all suffering. Never see how we are working our butt off while our manager is out running errands for 2 hours or on personal calls all day. 8. I could go on and on and on but I think yall get my point.
11 - 2.0Apr 19, 2011Former Employee
Pros
This company had one of the best training directors / departments that I have had the pleasure of experiencing. They need to use it more often!!
Cons
Several Sr. Managers are very disrespectful and degrading to their employees. There is no place for yelling within the workplace. Overall, it was an unhealthy, toxic environment.
6 - 1.0Jun 28, 2017District ManagerCurrent EmployeeSomerset, NJ
Pros
None that I can think of.
Cons
Worst company I have ever worked for. They hire successful reps from the big payroll companies and provide very little training or support. Everyone works from a home office which is very isolated. I was told by my direct manager that there is no quota for the first 90 days. Then he gave me a 30 and 60 day review at the same time, which made no sense to me. He put in my 60 day review that if I did not sell something in the next 30 days I would be terminated. I don't know how that was possible since I did not even have a quota. My supervisor and his boss were constant no shows for training meetings they set with me. Just would not show up and then have a lame excuse as to why not. My boss is constantly trying to cover up for lack of training me. He actually said 'Get a new job and I'll be a great referral for you. Just don't throw me under the bus'. Who thinks like that? Now the VP is involved and she is micromanaging me and that does not work. The whole experience has been a nightmare. The company seems to have a cancer running through it.
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BenefitMall Response7yThank you for your feedback. It is important to provide consistent feedback to your manager with concerns about your training. Managers can provide additional training and support to help you reach your goals. BenefitMall offers its employees varied training tools to ensure their success.
- 3.0Sep 10, 2020Decline to SayFormer Employee, more than 1 year
Pros
Benefits & Flexibility Co-workers become your family Company makes great utilization of technology internally
Cons
No room for growth and managers do not develop their teams Management is under-trained and not always capable Management does not understand leader versus boss mentality Poor communication from top down Employees are promoted even when not qualified Upper management does not hold anyone accountable
BenefitMall Response4yThank you for taking the time to provide a thoughtful and constructive review. We appreciate the insight you provide from your experience. If you have anything specific you would like to share, we would like to hear it - you can contact Human Resources directly.
- 5.0Jul 9, 2014AnonymousCurrent Employee, more than 1 year
Pros
The internal growth is abundant across all departments and there is a great company culture. My manager also has a vested interest in her team and strives for us to succeed. The company is flexible and will do whatever they can to support their employees.
Cons
The new health plan is a challenge for some employees and there should be another option for people to opt into using.
3 - 5.0Feb 27, 2020Carrier Information AnalystCurrent Contractor, less than 1 yearDallas, TX
Pros
1. Team are super nice and my manager is awesome 2. Moderate work pace 3. Continuing training program
Cons
Everything is perfect, so far so good.
BenefitMall Response4yThank you for your review and we are glad you have had a positive experience! We have invested in our training program to become even more robust and accessible, and I am glad to hear it is helpful. Thank you for your feedback.
- 4.0Mar 21, 2018Anonymous EmployeeCurrent Employee, more than 1 year
Pros
Big Company moves with change like a Small company is refreshing coming. Approvals for items are almost the small hour they are requested. Constant investment in to process, people, and product. Great Compensation Plan that rewards performance, simple to understand, and a stable distribution channel. Best I've seen in the Payroll industry. Big Sales Territories with training tools available internally and via manager.
Cons
Not as big as ADP or Paychex, so name recognition is not as strong.
BenefitMall Response6yThank you for taking the time to confirm we are heading in the right direction. Please continue to provide feedback during your career journey at BenefitMall.
- 1.0Nov 20, 2016Broker Sales RepresentativeCurrent Employee, more than 5 yearsLivingston, NJ
Pros
Making connections / contacts with other brokers (clients) and a variety of health insurance carriers so you can use those contacts. Networking will get you ahead in your career
Cons
It seems that if you are 'friends' with your manager or director, that you will succeed. Being a hard worker who does their work and more won't help you keep your job. Office is full of people who don't do their work. Often passing it on to someone beneath them in the position ladder So much gossip going on- reminds me of being at school Make sure you can prove you did your work because your word will not be trusted. People throw others under the bus all the time. You must prove yourself by saving everything Several of my coworkers are drug addicts and alcoholics. One of my coworkers passed out in a meeting with the entire office present. My manager came into my cubicle, asking if I was the one who smelled of alcohol. No. I don't drink. I pointed to the coworker who passed out in the meeting. And she didn't do anything about it. I've spoke to my manager several times of this coworker passing out in his cubicle. Amazingly, he is still there. He got someone fired when he was harassing my coworker over texts on a weekend (after office hours). When her spouse asked him to stop harassing her or he would speak to him face to face to talk about what he's doing - he went right to manager that Monday. And she got let go because he claimed it was a threat. It wasn't. I saw the texts. Doesn't matter that she was well liked by all her clients. Did all her work. Did extra work that no one wanted to do. Perfect example of how Benefitmall is
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