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BenefitMall Employee Reviews about "pay"
Updated Nov 14, 2023
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Found 320 of over 330 reviews
65% Recommend to a Friend
83% Approve of CEO
Found 41 of over 330 reviews
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Scott Kirksey
87 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "“Benefitmall’s culture is great when it comes to honoring our vision, values, and principles." (in 8 reviews)
Cons
- "Most of what is said verbally is wrong but it's your word against your manager's and the manager always wins." (in 14 reviews)
- "4. there's no training to update your skills, IT is fast moving so if you don't update your employee and they decide to stay in the company longer" (in 8 reviews)
Ratings by Demographics
This rating reflects the overall rating of BenefitMall and is not affected by filters.
Reviews about "pay"
Return to all Reviews- 1.0Mar 18, 2015
I'm free! I'm free! To the others still at BenefitMall, there is a great life outside of BenefitMall
Anonymous EmployeeFormer Employee, less than 1 yearDallas, TXPros
Constant comedy. If you want to be amused at organizational mismanagement Plenty of time to work on finding another job.
Cons
1. Leadership is non existent. Sr management is more concerned with their future stock payout and making reservation at Oceanair for 'executive dinners' 2. Poor products. All of their products, ex a recently launched benefits tool, is a joke. There are so many bugs in the products. And what is being released is 2 years behind the competition. Pay and benefits - they pay well below market and their benefits, while slightly improved for 2015, are a joke. Cross functional support - basically, each group hates the other group. Go to market. Every launch is another train wreck. There was a focus for a few months last year to change how they went to market and bring in some new external people to help. The company couldn't deal with change and reverted back to their old, poor, yet comfortable ways of launching programs. Turnover. The dept I was in has had enormous turnover in the last year or so. They have no plan in place to manage turnover. Infact, managers pretty much talk with employees on how to leave and will even send you Job leads Sr mgmt changes. The CFO recently became president. Communication stopped. He won't listen to ideas. He will listen to problems but then makes it your problem. He says one thing and then communicates something completely different to other executives causing confusion and basically sets a group (or you) for failure.
9 - 2.0Aug 21, 2017Project ManagerFormer Employee, more than 3 years
Pros
you get a paycheck and they pay reasonable
Cons
do not listen or care about employees when they were laying off people they references the layoffs as exectutions
6 - 3.0Jan 7, 2019AnalystCurrent Employee, more than 10 yearsTowson, MD
Pros
Pay is good. Free stuff during busy time but it all has the company logo on it.
Cons
The outsourcing of work to India is a little disappointing.
5
BenefitMall Response5yThank you both for your insight and for taking the time to provide feedback. We take meaningful leadership seriously and appreciate your comments.
- 1.0Jul 3, 2011Anonymous EmployeeFormer EmployeeDallas, TX
Pros
Simple enough job (can be trained to perform well) Nice, Friendly co-workers Good pay and potential bonus opportunities Benefits kick in immediately
Cons
Below average and costly benefits Management could use training to be more effective Working conditions need to be updates/upgraded Work/Life balance non existent
5 - 1.0Nov 16, 2015Payroll SpecialistFormer Employee, more than 3 yearsFreeport, ME
Pros
The individual employees in my office were amazing. That was the only perk of this terrible company
Cons
Management is a mess. They reorganize their management scale on a quarterly basis. They have no respect for any obligations outside of work. Pay is not worth. Benefits are an atrocity. The health program is ridiculously expensive and unfair to anyone who is not already a marathon runner. Case load is unmanageable. Treatment of employees is terrible. Overtime is not approved but you are required to stay late and adjust your schedule accordingly. Overtime will not be paid and they will illegally adjust your time card. Interview mentioned growth potential but there is none in this company. Entry level of career level. Employees were asked to risk their lives to get to the office or risk an unexcused absence due to dangerous weather.
9 - 4.0Apr 6, 2022Anonymous EmployeeCurrent Employee, more than 1 year
Pros
Work from home currently, eventually hybrid though so not looking forward to that. Especially with gas prices. Lots of benefits but you definitely pay for them, pretty highly. Uses up to date systems and there's rarely crashes, etc.
Cons
They offer all these carrots to try and placate workers on the low pay. But you have to be active to be eligible for the prizes. And I'm not talking a check, I'm talking Starbucks gift cards, etc. Last quarter there were drawings for gift cards on a spine wheel. The wheels was so tiny, I couldn't even find my name! They give below inflation raises as well. When the average CEO is currently making 350 times that of their lowest paid worker, and they claim we're stable and doing well as a company. In January alone, we saw a 7% inflation spike. But our raises are only 3-4%? Not so people oriented as they claim.
3BenefitMall Response2yThank you for taking the time to share your feedback - we truly appreciate it. If you would like to share specific ideas or feedback relating to your experience with BenefitMall and suggestions to improve, please reach out to People and Culture - we would be happy to discuss ideas with you.
- 3.0Feb 9, 2021Software DeveloperCurrent EmployeeDallas, TX
Pros
friendly environment and diversed culture
Cons
Low pay for a lot of work
BenefitMall Response3yHello, Thank you for taking the time to share your feedback - we truly appreciate it. The only way we can improve is to know what we need to work on. Please feel free to reach out to People and Culture to share ideas and suggestions - we would be happy to hear from you.
- 5.0Nov 19, 2020Payroll SpecialistFormer EmployeeSaint Petersburg, FL
Pros
Pay was not great based on work load
Cons
Work life balance was a lot
BenefitMall Response3yThank you for taking the time to leave a review. We appreciate your insight.
- 4.0May 27, 2023New Business AnalystCurrent Employee, more than 5 yearsDallas, TX
Pros
Great company as far as ethics and diversity. Great at work/life balance.
Cons
Does not pay anywhere near industry standards. As a General Agency employees are expected to retain a lot of knowledge and be experts with very low pay.
BenefitMall Response7moThank you for taking the time to share your feedback - we truly appreciate it. The only way we can improve is to know what we need to work on. If you would like to share more about your experience, please reach out to People & Culture - we would be happy to talk with you. Thank you again.
- 1.0Feb 17, 2022Retirement SpecialistCurrent EmployeeNashville, TN
Pros
Co workers are helpful and fun.
Cons
Low paying non competitive wages
2BenefitMall Response2yThank you for taking the time to share your feedback - we truly appreciate it. If you would like to share specific ideas or feedback relating to your experience with BenefitMall and suggestions to improve, please reach out to People and Culture - we would be happy to discuss ideas with you.
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