BenefitMall Employee Reviews about "training"
65% would recommend to a friend
(43 total reviews)
Scott Kirksey
83% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "“Benefitmall’s culture is great when it comes to honoring our vision, values, and principles." (in 8 reviews)
- "Most of what is said verbally is wrong but it's your word against your manager's and the manager always wins." (in 14 reviews)
- "4. there's no training to update your skills, IT is fast moving so if you don't update your employee and they decide to stay in the company longer" (in 8 reviews)
Ratings by Demographics
This rating reflects the overall rating of BenefitMall and is not affected by filters.
Found 43 of over 330 reviews
Updated Nov 14, 2023
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Reviews about "training"
Return to all Reviews- 4.0Jan 14, 2021Payroll Support SpecialistFormer Employee, more than 10 years
Pros
Knowledge base for payroll software
Cons
No opportunities for advancement and lack of training
BenefitMall Response3yThat is great advice - thank you for your insight!
- 2.0Apr 19, 2011Former Employee
Pros
This company had one of the best training directors / departments that I have had the pleasure of experiencing. They need to use it more often!!
Cons
Several Sr. Managers are very disrespectful and degrading to their employees. There is no place for yelling within the workplace. Overall, it was an unhealthy, toxic environment.
6 - 1.0Jun 28, 2017District ManagerCurrent EmployeeSomerset, NJ
Pros
None that I can think of.
Cons
Worst company I have ever worked for. They hire successful reps from the big payroll companies and provide very little training or support. Everyone works from a home office which is very isolated. I was told by my direct manager that there is no quota for the first 90 days. Then he gave me a 30 and 60 day review at the same time, which made no sense to me. He put in my 60 day review that if I did not sell something in the next 30 days I would be terminated. I don't know how that was possible since I did not even have a quota. My supervisor and his boss were constant no shows for training meetings they set with me. Just would not show up and then have a lame excuse as to why not. My boss is constantly trying to cover up for lack of training me. He actually said 'Get a new job and I'll be a great referral for you. Just don't throw me under the bus'. Who thinks like that? Now the VP is involved and she is micromanaging me and that does not work. The whole experience has been a nightmare. The company seems to have a cancer running through it.
11BenefitMall Response7yThank you for your feedback. It is important to provide consistent feedback to your manager with concerns about your training. Managers can provide additional training and support to help you reach your goals. BenefitMall offers its employees varied training tools to ensure their success.
- 3.0Feb 27, 2015Payroll SpecialistCurrent Employee, more than 3 yearsTampa, FL
Pros
The people you work with are great and management does not micro.
Cons
Training is aweful and you are constantly set up to fail.
4 - 4.0Mar 21, 2018Anonymous EmployeeCurrent Employee, more than 1 year
Pros
Big Company moves with change like a Small company is refreshing coming. Approvals for items are almost the small hour they are requested. Constant investment in to process, people, and product. Great Compensation Plan that rewards performance, simple to understand, and a stable distribution channel. Best I've seen in the Payroll industry. Big Sales Territories with training tools available internally and via manager.
Cons
Not as big as ADP or Paychex, so name recognition is not as strong.
BenefitMall Response6yThank you for taking the time to confirm we are heading in the right direction. Please continue to provide feedback during your career journey at BenefitMall.
- 1.0Feb 11, 2018IT InternFormer Intern, more than 1 yearDallas, TX
Pros
they paid me well to try and keep me there, it was just so they could give more work to the intern. Instead of actually investing in me with training, leadership and realistic goals, they just had me do a crazy amount of work for one person.
Cons
most everything. lack of training: I got more training at a fast food job than I did here which is a weird realization... lack of leadership. favortism is what this company does to keep people. job growth is 0 here.
8 - 1.0May 13, 2019District ManagerFormer Employee, less than 1 yearFranklin, TN
Pros
Decent base salary. Mileage reimbursement.
Cons
Constant turnover, especially in management. Anyone who did their job well always left to work for a competitor. Training consisted of computer modules and a general class in Dallas that had nothing to do with the payroll industry. No brand recognition, you will mostly rely on gimmicky promotions to make sales. Implementation team frequently causes sales to fall apart after paperwork is signed. Reps are encouraged to go behind eachother's backs to close accounts in someone else's territory. Many sales managers have never had to generate new business on their own so are not able to effectively coach new hires. Territories are frequently reassigned, making it next to impossible to establish a pipeline. BenefitMall is NOT respected in the industry, making it difficult to leverage your experience for future opportunities.
5 - 3.0Nov 26, 2017Payroll Operations SupervisorFormer Employee, more than 1 yearPhoenix, AZ
Pros
The company is very supportive in systemic training and rewarding front line employees.
Cons
The business can be very labor intensive for all employees during certain seasons, or during organizational incidents.
- 1.0Mar 4, 2016Anonymous EmployeeFormer Employee, more than 5 yearsNew York, NY
Pros
Paychecks are delivered on time.
Cons
Management would knowingly violate carrier contracts to get more business from their brokers. Middle and Senior Management could care less about their employees and often viewed them as replaceable objects. They don't want to get involved in developing an employee and they couldn't care less about you or your career. Training is a circus show with someone who thinks their role is to be a comedian more than being a trainer. There are better companies to work for that will help you develop valuable skills you can use to advance your career in the insurance industry.
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