Benihana Reviews

Updated Jun 28, 2020

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3.2
53%
Recommend to a Friend
53%
Approve of CEO
Benihana President and CEO Thomas Baldwin (no image)
Thomas Baldwin
28 Ratings
Pros
  • "50% discount if you were dine with with your family, think about how much the bill would cost to eat there and YOU get 50% off(in 17 reviews)

  • "50% employee discount, chef's table which keeps weekdays busy(in 14 reviews)

Cons
  • "Long hours late nights and they'll promise to promote you but never do(in 14 reviews)

  • "Barbacks and new bartenders are not experienced nor properly trained(in 13 reviews)

More Pros and Cons
  1. "FOH"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bartender in Key West, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Benihana part-time for more than 3 years

    Pros

    Great company to work for. Everyone is very friendly. Consistently busy

    Cons

    you have to tip out 10% of your sales

    Continue reading
  2. "Super hectic. Fairly well management."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server/Hostess in Houston, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Benihana part-time for more than a year

    Pros

    50% off discount. Cross-training. Great group of peoples.

    Cons

    Lots of micromanaging, lots of side work. Long hours.

  3. "Benihana was okay"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Restaurant Manager in Orlando, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Benihana full-time for more than 3 years

    Pros

    Discounts off duty , diverse culture

    Cons

    Tipping policies are really a hardship to employees

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  4. "Long hours, very average benefits, incompetent management, and terrible customers"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Hibachi Chef in Jacksonville, FL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Benihana full-time for more than 3 years

    Pros

    Plenty of overtime, good for patient people

    Cons

    Very hostile and frustrating work environment

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  5. "Horrible"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server/Hostess 
    Negative Outlook
    Disapproves of CEO

    I worked at Benihana part-time for more than 3 years

    Pros

    You can make good money on a GOOD day, still depends.

    Cons

    Not worth all the work and stress put on you. Rude customers, demanding customers, HORRIBLE management that cares about SALES not employees. Will side with lying customers that want discounts over their own employees. Treated like children. Again, customers here were usually horrible.

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  6. "Publix"

    1.0
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Cashier 
    Doesn't Recommend

    I have been working at Benihana part-time

    Pros

    Nothing that is exciting over there

    Cons

    Management has favoritism with people who works there .

  7. "Bittersweet: An undergoing process"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server/Bartender in Dallas, TX
    Recommends
    Positive Outlook

    I worked at Benihana full-time for more than 5 years

    Pros

    Benihana does a great job at upholding a welcoming clean image. The company did a good job at holding staff at high standards so you always carried a sense of pride. Business is always consistent and you could almost expect a busy day.

    Cons

    The main thing that I would say was the draining factor of working at Benihana would have to be the tipshare system. Either the teppanyaki show ended good which would result in every party(guest,server,chef) being content or the presentation would end up being mediocre making it bad for everyone. The tipshare system would work in a way where servers automatically have to tip a percentage of the their food sales toward the chef even if no gratuity was presented by the customer.

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  8. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Management in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Benihana full-time for more than a year

    Pros

    Strong family feel and good leadership

    Cons

    None that I can think of

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  9. Helpful (1)

    "its ok"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server in Arcadia, CA

    I worked at Benihana part-time

    Pros

    flexible hours, tips, good work atmosphere, good management, high turn over rate

    Cons

    pay out is HUGE. if chef messes up customer doesnt tip, you still have to tip them the according percentage.you may walk out with negative tips sometimes even though its not your fault

  10. "Not worth it"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server in Torrance, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Benihana part-time for more than a year

    Pros

    You can make some good money fast

    Cons

    When it comes to taxes the server takes on the payment of all tipped pay taxes and the chef doesn’t have to pay taxes Customers tend to be rude, overly demanding, and tip directly to chef as opposed to the server so it can be split properly

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Found 329 reviews