I worked at Bentley Bratcher & Associates full-time (Less than a year)
Best part of my job was an outing to with the firm. All food, drinks and games were paid for. They have a fully stocked kitchen with snacks, drinks and a TV. Lunch was the best part of my day! Pay was reasonable given the amount of work that was expected.
I was given jobs to do with very little hands on training. And on top of that they provided me with an outdated training manual. The work load to ratio of administrative help was unacceptable. There needs to be some sort of balance. My first week people were asking how it was to work in my position and little did I know what I had gotten myself into. I was apparently the 4th receptionist in less than 9 months. No regards to family life, other than on Fridays when we were able to leave directly at 5pm. Otherwise we were expected to stay until all work was finished. Yes overtime was disclosed but in my defense Monday thru Thursday then would have always been overtime days. Great for when I was a single, unmarried woman without kids. I was even told this is why we don't like to hire people with young children. They enjoy making people squirm, in fact they feed off one another. I wouldn't recommend working in this type of hostile environment. Beware unless you enjoy being unhappy and belittled every day.
Advice to Management
Update your manuals and training materials. Create a trusting, positive, uplifting and happy work environment. After all, we spend more time at work than at home with our families.
I worked at Bentley Bratcher & Associates full-time
I grew thicker skin after working here, and my critical-thinking skills were enhanced because I was forced to learn things on my own. I also had to learn to not take things personally when management corrected my work. I learned to put my feelings aside when feedback was given. My pay was fair based on my experience level.
Even though I learned to not take things personally at work because of this job, the manner in which feedback is given could use improvement. Management used derisive language to correct employees. I have heard partners scream curse words when things go awry. As a matter of fact, I recall the partner screaming so loudly in the phone that his voice cracked. The work environment is very not as professional as what I would expect for a CPA firm.
I am a generally optimistic person who chooses to not focus on only bad things. I am very loyal and don't change jobs often. I actually like public accounting because it affords the chance to work with clients one-on-one while utilizing technical accounting knowledge. However, not long after working here, I found myself dreading waking up every work day because of the volatile work environment.
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