Bergdorf Goodman Reviews

Updated Feb 4, 2020

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2.7
36%
Recommend to a Friend
33%
Approve of CEO
Bergdorf Goodman President Josh Schulman (no image)
Josh Schulman
46 Ratings
Pros
Cons
  • "Low Pay for a lot of behind the scenes work(in 8 reviews)

  • "Schedules were always an issue, no work/life balance(in 7 reviews)

More Pros and Cons
  1. "Stock"

    5.0
    Former Employee - Stock 

    I worked at Bergdorf Goodman full-time

    Pros

    Easy going environment. Meet a lot of people.

    Cons

    Minimum wage Even though it’s almost a billion dollar store

  2. "PS Assistant"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant 
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Bergdorf Goodman full-time for more than 3 years

    Pros

    They have a great employee discount

    Cons

    Management doesn’t value the hard work you out in at your job

  3. "Luxury Retail"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Designer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bergdorf Goodman full-time for more than 3 years

    Pros

    Amazing product. A company with an incredible and singular heritage. The only store of it's type in the US and arguably the world.

    Cons

    A smaller organization means less growth opportunities.

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  4. "Personal Styling Assistant"

    3.0
    Current Employee - Personal Styling Assistant 

    I have been working at Bergdorf Goodman full-time for less than a year

    Pros

    Good opportunity for growth, promotions within

    Cons

    Unhealthy work environment, emotional abuse

  5. Helpful (2)

    "BG Corporate - get ready to burn out"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Merchandise Assistant in New York, NY
    Doesn't Recommend
    No opinion of CEO

    I worked at Bergdorf Goodman full-time for more than a year

    Pros

    Monthly clinics -Account execs from brands come in and discuss the current collections, sometimes the actual designer comes in, which is exciting! Discount - Cash/ BG card only everything is already so expensive the discount barely makes a dent!

    Cons

    "Don't- This is the ugly side of retail" - this review explains everything perfectly. Don't take this job just because of the name. There is virtually no training for MA's unless you're lucky enough to have a good AB. Depending on your division you will be thrown into the deep end with little to no help. Culture - The culture is terrible and is one of the least friendly places to work, unless you fit into the "BG mold". Get ready to go out of your way to make connections because getting a "Good Morning" is hard enough. It's a very superficial environment and it shows. 5 days of vacation, a few sick days, and 2 personal days, BG doesn't really care whether you have a personal life outside of the office (unless you take days unpaid). Salary - Hourly, 9-6, most MA's hourly rates vary (enough to make you question it), MA's are generally college grads and are treated as disposable. Overall for the work you'll put in and the constant stress the pay is not worth it. Overall this company is extremely disconnected and dysfunctional and the name overpowers that. There has been a lot of movement i.e. transitions and re-orgs with ZERO plan of action. For such an "established" company the communication is pitiful, the work environment is depressing, and there is not much to look forward to everyday. This was truly a burn out, soul sucking job and I really don't recommend it.

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  6. "5th floor"

    3.0
    Former Employee - Stock Associate 

    I worked at Bergdorf Goodman full-time for more than a year

    Pros

    Great staff and flexiable shifts

    Cons

    Bad pay for such expensive store and coworker are childish

  7. Helpful (1)

    "If you like swimming with sharks"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Doesn't Recommend

    I worked at Bergdorf Goodman full-time for more than 5 years

    Pros

    Discount! And you might make some nice friends.

    Cons

    Nothing is black and white. Salaries are all over the map based on how well you negotiate. Management doesn't really care what you do as long as you meet your selling goals. Stealing company time by coworkers who disappear for hours and "say they are on other floors with clients". RETURNS RETURNS RETURNS! regardless of policy, BG will often take it back. Very sharky environment! You need a tough skin to sell and you better be quick on your feet to grab a client.

  8. "🚨HORRIBLE WORK CONDITIONS 🚨"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Service Specialist in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bergdorf Goodman full-time for more than a year

    Pros

    There are none . Believe me .

    Cons

    I can’t understand how the director has her job still this department is always losing people ...Why? .. because we are working with entitled people who constantly disrespect us , call us names and have tantrums when they don’t get their way . Everyone is over worked except the managers , some days people are working 6 days straight from 9:30am to sometimes 9:00pm . People get upset with you if you get sick because there is no one left to cover so they have to stay late which is unfair . The managers should stay late and help . There are like 5 people working in the department. This is ridiculous. If you ask me they need all new managers . Or new training . The director is a cold hearted dictator. She has 0 communication skills & no empathy. NO LEADERSHIP. She could care less about the people under her . It’s sad . So many hard working ladies . Believe me this is not the place to be . I’ve seen this place suck the life out the sweetest hard working people . If you decide to come here you won’t have a life . You sit down all day but the mental & emotional stress and abuse will drive you into a deep depression. You’re dealing with clients and other employees of the store who are sometimes incompetent and lazy and they just send everyone to client service because we are at the bottom when it comes to respect when we do the most work . I rather work at Wendy’s or clean the toilets then work here . Trust me no one is happy here . There is no growth even if you work hard . This department needs to be shut down . $500 dollars a week isn’t worth it . You can find better . You don’t love yourself if you see this review and still apply .

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  9. "Minimum Sales Productivity Outweighs Loyalty"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Bergdorf Goodman full-time for more than 5 years

    Pros

    Incredible Product, Superb working environment, the Opportunity to excel as independent sales associate

    Cons

    Slow on cutting edge fashion trends, low stock volume on sizes, too many main stream vendors not enough of what the clients expectations of a luxury house

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  10. Helpful (1)

    "Don't- This is the ugly side of retail"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Merchandising Assistant 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bergdorf Goodman full-time for more than a year

    Pros

    Monthly Clinics- Designer reps will present their fashion/accessory line-ups for upcoming seasons. Nice to see products that most MA's can never afford.

    Cons

    Salary- $18-$19 per hour. The MA's are all college graduates, in many cases from good schools, tasked with entering data into spread sheets and dealing with leadership that demonstrates a significant lack of professionalism and management skills. Point of reference- Bank of America has publicized that they will start paying Tellers $20 an hour in NYC starting in 2020. Vacation- You get 5 Vacation days a year and a couple of sick days. Yes- Only 5 vacation days a year. Bank Tellers get 2 weeks when they start. Culture- Horrible. MA's are considered to be disposable and are treated accordingly. Hours are 9AM-6PM, and you are required to clock out for a 1 hour lunch. Problem is most of the MA's work during their lunch hour but don't get paid for it. God help you if you exceed weekly hours. There is no coaching, performance reviews or formal learning at BG. You are dumped into a position and pretty much left to sink or swim on your own. Many of the AB's and Buyers are really good people to work with, but have no ability to teach because they are trying to survive. They try to maneuver through a dysfunctional structure that have no communication or leadership skills. A recent re-org exemplifies the problem. People were moved around, and assigned new departments, WITHOUT A TRANSITION PLAN. Morale is horrible and will not improve. Career development- There is none. This is an entry level job and you will learn the many ways to not do something and treat co-workers. Nothing like being an MA and be ignored pretty much the entire day. There is no camaraderie, no team work and people exist in their own little worlds.

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Found 121 reviews