Berlitz Reviews in Japan | Glassdoor

Berlitz Japan Reviews

Updated September 20, 2017
48 reviews

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Japan

2.6
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Berlitz Chairman, President, & CEO Mark W. Harris
Mark W. Harris
9 Ratings

48 Employee Reviews

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Pros
Cons
  • Low pay, sometimes disorganized in communicating teacher expectations, at times difficult to find steady work schedule (in 28 reviews)

  • No benefits because the teachers are on a freelancer contract (in 21 reviews)

More Pros and Cons

  1. "Great training compared to others"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - English Language Teacher in Sakai, Osaka (Japan)
    Former Employee - English Language Teacher in Sakai, Osaka (Japan)
    Recommends
    Positive Outlook

    I worked at Berlitz part-time (More than a year)

    Pros

    Thorough training on the Berlitz method, high salary or 0 hours contract

    Cons

    Hours and scheduling were dependent on demand


  2. Helpful (1)

    "Doable part-time for a short while only."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Instructor (Per Lesson) in Kōbe, Hyogo (Japan)
    Former Contractor - Instructor (Per Lesson) in Kōbe, Hyogo (Japan)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Berlitz as a contractor (More than a year)

    Pros

    The chance to teach some really great people, well most of the time.
    Flexible schedule, can open your schedule or close as much as you want.
    The company will still pay the Instructor if a student cancels or does not show up on the day.

    Cons

    Training provided not very useful for the job.
    A culture of workplace bullying or people abusing their position of authority most definitely.
    Older, bitter, bullying instructors who view younger paid per lesson staff as stealing their jobs. This really getting annoying.
    Unfair appraisal methods from the yes men that are completely devoted to the company. You are set up to fail from the get go.
    5-minute breaks between lessons where you are spent filling out records, unpaid of course.
    Older, bullying, racist, ignorant staff being in charge of reviewing the newer Instructors.
    Very few opportunities for development even for those who want to develop in this company.

    Advice to Management

    Treat your staff like people rather than disposable resources that you can just slot in to fill slots.

  3. Helpful (1)

    "Great People and Good Place but lacks future direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Tokyo (Japan)
    Former Employee - Director in Tokyo (Japan)
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Berlitz full-time (More than 5 years)

    Pros

    Passionate people and caring culture
    Inclusive environment which is very diverse
    Opportunity to Advance
    Corporate office is very small and nice community but I think the reality may be different in the language centers

    Cons

    The organization is a bit lost as they search what it the next big step for the growth of their business. It can also be very political

    Advice to Management

    Commit further beyond the language business


  4. "Conditions have deteriorated over the years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Foreign Language Teacher in Tokyo (Japan)
    Current Employee - Foreign Language Teacher in Tokyo (Japan)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Berlitz part-time (More than 8 years)

    Pros

    Rules and guidelines (a lot of them) are clearly explained and as long as you follow them, you are not bothered.

    Cons

    Constant monitoring can be stressful, especially for new instructors.


  5. Helpful (1)

    "Business trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Umeda, Osaka (Japan)
    Former Employee - Anonymous Employee in Umeda, Osaka (Japan)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Berlitz full-time (More than 8 years)

    Pros

    Had chances to develop own content

    Cons

    Company does not value employees

    Advice to Management

    Value your most important asset: the people!


  6. "teacher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Anonymous Freelancer in Tokyo (Japan)
    Current Freelancer - Anonymous Freelancer in Tokyo (Japan)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good environment , good training good salary

    Cons

    no career advancement or room to grow

    Advice to Management

    none


  7. "Corporate Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Trainer in Sakai, Osaka (Japan)
    Former Employee - Corporate Trainer in Sakai, Osaka (Japan)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Berlitz part-time (More than a year)

    Pros

    Good clients and professional staff

    Cons

    Job locations, no compensation for travel or preparation time.

    Advice to Management

    Ask staff for feedback

  8. Helpful (3)

    "Berlitz"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Tokyo (Japan)
    Current Employee - Manager in Tokyo (Japan)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Berlitz full-time (More than a year)

    Pros

    The people you work with overall are nice and considerate to others.

    Cons

    Salary is on average with the industry, which is low. If you have a family it will not be enough to live on. If you are single it will barely be enough money to live on while in Tokyo. No opportunity for professional growth, no benefits or rewards worth mentioning for educated employees.

    Advice to Management

    Do more to support workers through subsidized housing or other methods while the salary is barely enough for anyone to live on. Also there are a lot of expectations with no benefits to employees. You need to provide employees a reason for excelling while the salary is so low, and opportunities for advancement are not enough for employees with higher educations.


  9. "Corporate Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Tokyo (Japan)
    Current Contractor - Anonymous Contractor in Tokyo (Japan)
    Recommends
    Positive Outlook

    I have been working at Berlitz as a contractor (More than 10 years)

    Pros

    Create your own schedule
    Overall Interesting clients

    Cons

    No career development
    opaque evaluation method if any
    No idea how work is assigned

    Advice to Management

    Get a clue and try to be concerned about your employees' welfare.


  10. Helpful (6)

    "Big Brother Berlitz is Watching"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - English Instructor in Tokyo (Japan)
    Former Employee - English Instructor in Tokyo (Japan)
    Doesn't Recommend
    Neutral Outlook

    Pros

    Berlitz employs people of all races and nationalities, as they should, of course.
    Good place to gain experience and looks good on a resume for those who seek a career in foreign language teaching. Company pays on time and, depending on who's in charge, can be flexible with days off, vacation time, etc.

    Cons

    This company is run like a dictatorship. They put cameras in the classrooms and randomly monitor teachers (that's right, you never know when they're watching you) so they can later put teachers into a room, interrogate them and harass them about their lessons.

    Teachers have very little freedom to give their own lesson and must follow a rigid teaching structure ("The first ten minutes must consist of introducing new vocab, the next five minutes you must...") regardless of whether or not they feel it actually suits the student's individual needs. They want robots, not teachers.

    The constant monitoring (Big Brother) is counterproductive because teachers are so self conscious and more focused on not making mistakes (You never know when they're watching) than on giving good lessons.

    Most teachers who have been there for too many years are absolutely miserable and the only ones who smile are the young ones who have been there less than one year.

    The higher ups seem to be more obsessed with micromanaging teachers lesson performance and focusing on aspects they deem to be negative ("I monitored your class. You move your hands too much and I caught you trying to suppress a yawn. You made a joke that had nothing to do with the lesson... You need to start teaching more like Robocop") after observing your classes on their little screen in their office instead of praising teachers for keeping teaching a good lesson.

    You have almost no opportunities to advance in this company, and most of the higher ups (including the president(s) of the company) eventually end up quitting for reasons I am not aware of. Morale is extremely low.

    Pay is nothing to brag about, and don't expect to get a raise after your first year, if you're brave enough to stay that long.

    Advice to Management

    Stop micromanaging. Stop randomly monitoring teachers. Be more trusting of teachers capabilities and allow more flexibility in teaching methods. Stop focusing so much on the negative and focus more on the positive qualities of teachers.


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