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Bernard

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Bernard Reviews

Updated Mar 25, 2022

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Found 121 of over 134 reviews
3.3
44% Recommend to a Friend
Bernard CEO Matt Zemon
32% Approve of CEO

Found 114 of over 134 reviews

3.3
44%
Recommend to a Friend
32%
Approve of CEO
Bernard CEO Matt Zemon
Matt Zemon
44 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee

    Great place to grow and develop professional skills if you want to become a leader

    Feb 15, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits once you transition from temp to perm

    Cons

    Would like to see day shift positions more

    1 person found this review helpful

    Bernard Response

    Executive Director of Professional Services

    Thank you for being a member of the Bernard team. Our company offers call center agents a rewarding career which includes an hourly rate, monthly incentive plan, benefits package and a $500.00 retention bonus (for those who qualify). As we continue to grow and bring on new clients in 2018, there will be opportunities for more agents to work various shifts (including day). Please see our website for more details on available positions: https://careers-bernardbpo.icims.com/jobs/search?ss=1&hashed=-435744295

  2. 1.0
    Former Employee, less than 1 year

    dont do it

    Mar 25, 2022 - Retention Representative in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    if you need a paycheck

    Cons

    Filthy, work place unsafe and unclean. broken chairs, not enough work space per individuals, managers are a joke.

    Continue reading
    Be the first to find this review helpful
  3. Join the Bernard team
    See Our Latest Jobs
  4. 3.0
    Former Employee, less than 1 year

    Ugh

    Sep 10, 2021 - Phone Sales Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Incentives are given out weekly for sales

    Cons

    A lot of the upper management staff are unprofessional

    Be the first to find this review helpful
  5. 3.0
    Former Employee, less than 1 year

    Retention

    Dec 28, 2020 - Retention Representative in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    People are willing to help

    Cons

    No clear understanding of policy for the customer

    Continue reading
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  6. 1.0
    Former Employee

    I've never seen so many people quit a job so fast

    Jan 7, 2021 - Retention Specialist in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The product knowledge was acceptable

    Cons

    The company systems didn't correlate with the job that was intended.

    Be the first to find this review helpful
  7. 1.0
    Former Employee, less than 1 year

    The call center was extremely unprofessional

    Dec 7, 2020 - Customer Retention Agent in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The pay was ok as long as you can keep up

    Cons

    Unsafe environment, lots of physical fighting between employees

    Continue reading
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  8. 3.0
    Former Employee, more than 1 year

    Great coworker horrible management

    Sep 22, 2020 - Inbound Sales Agent in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people you work with

    Cons

    Bad management skills overall terrible

    Continue reading
    Be the first to find this review helpful
  9. 4.0
    Former Employee, more than 5 years

    Decent company

    Sep 7, 2020 - Senior Reporting Analyst in Raleigh, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    startup experience , will be able to don multiple hats

    Cons

    pay not competent with industry standards

    Be the first to find this review helpful
  10. 2.0
    Former Employee, more than 1 year

    Its an ok job but need more stability

    Jul 24, 2020 - Customer Service Representative (CSR) in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This company taught me how to be professional, sympathetic on the phones and really listen to people and their concerns.

    Cons

    Its an ok job but need more stability. Business is very slow here as well so i am constantly being sent home early. Just needs more structure from management.

    Continue reading
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  11. 3.0
    Former Employee

    I was a Janitor

    Jun 22, 2020 - Janitor 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great mops for a change

    Cons

    bad buckets - lots of holes in them

    Be the first to find this review helpful
Viewing 1 - 10 of 114 Reviews
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Bernard Reviews FAQs

Bernard has an overall rating of 3.3 out of 5, based on over 134 reviews left anonymously by employees. 44% of employees would recommend working at Bernard to a friend and 23% have a positive outlook for the business. This rating has improved by 20% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Bernard employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Bernard. This rating has decreased by -7% over the last 12 months.

44% of Bernard employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Bernard 3.0 out of 5 for work life balance, 3.1 for culture and values and 2.6 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Bernard to be coworkers, work life balance and the cons to be senior leadership, benefits, career development.

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Glassdoor has 134 Bernard reviews submitted anonymously by Bernard employees. Read employee reviews and ratings on Glassdoor to decide if Bernard is right for you.