Bertucci's Reviews | Glassdoor

Bertucci's Reviews

Updated April 28, 2017
166 reviews

Filter

Filter

Full-time Part-time

166 Employee Reviews

Sort: Popular Rating Date

Pros
  • Great people, good tips, and good food (in 17 reviews)

  • Flexible schedule and good pizza (in 8 reviews)

Cons
  • management has very high turnover, when i worked one store we went through 4 front of house managers in 6 months (in 6 reviews)

  • Way too much turnover on upper management (in 6 reviews)

More Pros and Cons

  1. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - New Jersey in Sicklerville, NJ
    Former Employee - New Jersey in Sicklerville, NJ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great people, good tips, and good food. Relatively easy menu to learn

    Cons

    Not very busy in the summer months


  2. "Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender in Boston, MA
    Former Employee - Server/Bartender in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bertucci's part-time (More than 3 years)

    Pros

    Easy going environment, great food, good management, did not have to work late hours due to closing earlier

    Cons

    the lunch rush was really busy where I worked in Boston for about two hours and each table had a small check because of the specials

    Advice to Management

    Management was good- I really enjoyed my female supervisor


  3. "Unprofessional Professional Organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waitress in Canton, MA
    Current Employee - Server/Waitress in Canton, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bertucci's full-time (Less than a year)

    Pros

    Decent food, team atmosphere, some benefits including insurance that come with working full-time.

    Cons

    Inconsistent management, spotty team environment, slow kitchen, overstaffed FOH and understaffed BOH. Take-out is made a priority which slows down both take-out and dine-in operations. Inconsistent quality of staffing. Over-assignment of responsibility to basically kids.

    Advice to Management

    Treat employees better. Listen to scheduling requests. Coordinate cooperation between employees, especially BOH and FOH.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Satisfying"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor, Bartender, Server, Carry Out, & Host in Wilmington, DE
    Current Employee - Shift Supervisor, Bartender, Server, Carry Out, & Host in Wilmington, DE
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Best company I have worked for thus far. Management has been amazing.. helpful, patient, but also pushes their employees to be the best that they can be. They work with you to help you achieve goals by giving advice and being motivating. You can easily move up in the company as long as you are qualified and work hard. The company's overall mission and functionality is great. All about teamwork, absolute guest satisfaction, and taking input from the guests' to make overall changes and improvements. I have highly enjoyed my current 4 year employment there.

    Cons

    Can't really think of any downfalls. i have had minimal issues while working for the company


  6. "Review"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Southington, CT
    Former Employee - Anonymous Employee in Southington, CT

    I worked at Bertucci's part-time

    Pros

    Good part-time experience
    Pretty easy job

    Cons

    No room for growth
    Cheap management

    Advice to Management

    Show more respect to employees


  7. "Cook"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook in Warwick, RI
    Former Employee - Line Cook in Warwick, RI
    Recommends
    Positive Outlook

    I worked at Bertucci's full-time (More than 10 years)

    Pros

    It's like you in a different atmosphere when you walk in food smelling great the people are friendly and employees treat you with respect

    Cons

    It can be a little stressful when it gets busy everybody just running around just trying to please the guest

    Advice to Management

    I mean you have good ones and bad ones I've been working there for so many years I can't see anyone was rude to me we had good days but that's just normal life


  8. "server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender in Washington, DC
    Former Employee - Server/Bartender in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bertucci's part-time (More than a year)

    Pros

    It was alright. okay good food, and it was sometimes busy. okay pay. Co-workers were friendly, and it was nice that the managers were flexible most of the time.

    Cons

    it could be dead, management kept changing. and pay could get bad. I ended up having to leave to find another place that had pay which was consistent.

    Advice to Management

    Talk to the co-workers, make sure everyone had enough hours. Everyone kept fighting over sections and hours assigned to each employee.


  9. "Best restaurant to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Newton, MA
    Current Employee - Server in Newton, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bertucci's full-time (More than a year)

    Pros

    Employees are great, management really cares, Area Director is the best I have ever seen, gets his hands dirty, talks to employees. The food is also very good, cooks seem to like the job

    Cons

    Not too many bad things at all, I make great money but always wish for more. At times kitchen staff is tough but you with through it.

    Advice to Management

    Great job


  10. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Trainer in Springfield, VA
    Former Employee - Certified Trainer in Springfield, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I enjoyed the team i had the opportunity of working with
    They were flexible enough to work with me when my schedule changed

    Cons

    The management was not up to par, hence the restaurant managers at my location got fed up and left even though they had been doing outstanding in the region for a couple of years.
    little room for growth


  11. "Awful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Avon, CT
    Former Employee - Anonymous Employee in Avon, CT
    Doesn't Recommend
    Negative Outlook

    Pros

    Make ok Money, staff was friendly

    Cons

    Constantly belittled by management, high turn over rate


Showing 166 of 167 reviews
Reset Filters