Best Buy Agent Reviews | Glassdoor

Best Buy Agent Reviews

Updated August 10, 2018
756 reviews

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3.7
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Employee Reviews

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Pros
Cons
  • "Work-life balance is difficult to perfect" (in 478 reviews)

  • "Is hard to get hired on full time" (in 549 reviews)

More Pros and Cons

  1. "Geek Squad Double Agent HT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Geek Squad Double Agent HT in Atlanta, GA
    Current Employee - Geek Squad Double Agent HT in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 10 years)

    Pros

    Flexible hours, great pay, and easy to get a day off/get off early for a doctor's appointment or to pick the kids up from school. Depends of DFM though.

    Cons

    There are no cons that I have can see.

    Advice to Management

    None


  2. "Great for college student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Geek Squad, Consultation Agent in Muncie, IN
    Current Employee - Geek Squad, Consultation Agent in Muncie, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Great schedule consideration, fantastic managers, good values

    Cons

    Sales goals for most positions

  3. "Good depending on location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advanced Repair Agent
    Current Employee - Advanced Repair Agent
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 5 years)

    Pros

    Benifets and employee discount is nice

    Cons

    They tend to have new people in leadership roles


  4. "Great company overall. Culture among most bestbuy stores I have visited has been really good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Conultation Agent in Algonquin, IL
    Current Employee - Conultation Agent in Algonquin, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Employee discount is great
    Flexible scheduling

    Cons

    No cons at the moment


  5. "Great environment for retail!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Geek Squad, Consultation Agent in Houston, TX
    Former Employee - Geek Squad, Consultation Agent in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Everything! For a starting job, they do not give less than $10 an hour, based on your experience it will increase. Coworkers are amazing and I've never been in a store that the management was horrible.

    Cons

    When it is audit time, if you are selected...good luck!


  6. "Decent Buy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Geek Squad, Consultation Agent in San Marcos, TX
    Former Employee - Geek Squad, Consultation Agent in San Marcos, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Good benefits plan, great employee discount and a somewhat relaxed work environment.

    Cons

    Poor leadership selection and very little management. Internal promotions were rare.

    Advice to Management

    Trust your employees. Have more credibility when it comes to managers. My boss played chess on his phone and then flipped out if he saw us on ours.


  7. "has benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Agent
    Current Employee - Operations Agent
    Doesn't Recommend
    No opinion of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    many benefits
    good pay
    great coworkers
    works with outside schedule

    Cons

    management can be unbearable
    favortism
    short breaks
    hours can be cut
    HR cases can be ignored

    Advice to Management

    dont dismiss an employees HR case when they have real concerns that need to be addressed

  8. "It's retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advanced Repair Agent
    Current Employee - Advanced Repair Agent
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    As far as any retail job goes it has been the best iv had. It really helps if you have an interest in technology as that's the majority of the products sold.

    Cons

    It still falls prey to all the standard caviots of retail. Scheduling is all over the place, there is little sense of moving up in the company and you tend to deal with a lot of small minded people who cling to there leadership positions to make themselves feel important.


  9. "Great retail company to work for... yearly restructuring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Geek Squad Covert Agent
    Former Employee - Geek Squad Covert Agent
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 10 years)

    Pros

    Nice Discount.. fairly flexible hours.

    Cons

    Job stability. Long holiday hours.


  10. "It's Alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advanced Repair Agent in Frisco, TX
    Current Employee - Advanced Repair Agent in Frisco, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    I think its a great place to start if you want to get your foot indoor when it comes to the IT door. It should be a great stepping stone to something greater. People I have meet and worked with are great, but at the end it is a retail so you will run into some not so fun to deal with customer but it is what it is. Overall I will recommend this job for short term.

    Cons

    Compensations pretty low for the line of work your doing. You could probably get paid 20-30% more for the same work you are doing somewhere else. But like I said earlier, this would be a decent work if you never had this job title before.