Best Buy Reviews in Albany, NY | Glassdoor

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Best Buy Albany Reviews

Updated February 8, 2018
12 reviews

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Albany, NY

4.7
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12 Employee Reviews

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Pros
Cons
  • Work life balance but its retail (in 458 reviews)

  • Post holidays not many hours available for non-full time employees (in 526 reviews)

More Pros and Cons

  1. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Albany, NY
    Current Employee - Sales Consultant in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than 3 years)

    Pros

    The team environment is something that is extremely important at Best Buy and they can feel like a second family. Everyone is supportive of one another along with helping you learn the products as long as you are willing and able.

    Cons

    The customers can be a tad rude sometimes but it is retail.

    Advice to Management

    Management is good! Always pushing their associates a step further to help better the business and themselves.


  2. "Fun, college-aged employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Theater Specialist in Albany, NY
    Former Employee - Home Theater Specialist in Albany, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    Knowledge on the latest technologies, discounts, and a workplace of peers if you are in your 20s.

    Cons

    High pressure to hit sales goals in a non-commissioned company. If you're a woman, prepare for some customers to turn you down for a man's help. Sad but true.

    Advice to Management

    Better incentives to bring customers in the store. Online orders free in store, etc.

  3. "Great hourly job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Albany, NY
    Former Employee - Sales Associate in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Perks of the job were great and hours were available during the holiday season

    Cons

    Your hourly revenue is tracked much like a commission based position which can get annoying.


  4. "Best Buy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery in Albany, NY
    Current Employee - Delivery in Albany, NY
    Recommends

    Pros

    Great Community/Family feeling and company values knowledge of products

    Cons

    expect too much done in such short time frames


  5. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Albany, NY
    Former Employee - Anonymous Employee in Albany, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Nice break room, good team, if your store is great at hitting budget and getting bonuses then you will love your paychecks, but my store never hit budget and we never got bonuses and when we did it was like 5 dollars. Discount is nice

    Cons

    Customer Recommendation Worksheets are useless and the company hounds you to use them....makes the customer experience long and drawn out and sometimes customer get frustrated and are wondering why you are even taking notes on what they are saying instead looking them in the eyes while they talk. The customers throw those worksheets away anyway so its pretty much a big waste of time. They hound you for credit and it has a commission feel to it....even though you dont make anything off of what you sell. They hound you also if you don't make your "rev" goal. To much pressure from upper management for a job that pays alright.....now i know why the turnover right is high and they are constantly hiring

    Advice to Management

    Stop breathing down your workers necks...make them comfortable and they will stay


  6. "Mobile Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Albany, NY
    Current Employee - Best Buy Mobile Sales Associate in Albany, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I really enjoy interacting with customers and helping to solve their problems. There's plenty of support from the staff and most everyone is intelligent and friendly.

    Cons

    Constant surveillance of employees. The corporate structure forces local management to be too focused on keeping the employees under scrutiny.

    Advice to Management

    Develop a more trusting relationship with ALL the employees. Remove references to "time theft" and focus on giving the employees more trust and training. The store atmosphere is more like a prison mentality and less like a cutting edge technology retail operation.


  7. "Easygoing and fun. Terrible scheduling."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Albany, NY
    Former Employee - Sales Consultant in Albany, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    Great coworkers. Low key job. Very easygoing.

    Cons

    Scheduling would always change. Low pay.

    Advice to Management

    Train employees for longer so we actually know what we're doing.

  8. "Stressful but fun"

    StarStarStarStarStar
    Former Employee - Geek Squad, Agent (CIA) in Albany, NY
    Former Employee - Geek Squad, Agent (CIA) in Albany, NY

    I worked at Best Buy full-time (More than 3 years)

    Pros

    Relaxed atmosphere, decent pay and good benefits for full-timers

    Cons

    Managers have become sticklers for selling services and have been known to dismiss employees for forgetting to ask customers to purchase such things


  9. "A company that truely cares!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Specialist in Albany, NY
    Current Employee - Computer Specialist in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    The employee discount is immense, and the job itself is quite simple and gratifying

    Cons

    None so far, everything has been great

    Advice to Management

    Keep on keepin' on


  10. "Eh...."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Albany, NY
    Former Employee - Cashier in Albany, NY
    No opinion of CEO

    Pros

    the job is not hard. once trained, it's easy.

    Cons

    you have to sell warranties and magazines and they push you to reach a certain Number. It comes off pushy sometimes to push it at people when they don't want it. Cashier itself is repeative


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