Best Buy Reviews in Atlanta, GA | Glassdoor

Best Buy Atlanta Reviews

Updated May 17, 2018
215 reviews

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Atlanta, GA Area

3.5
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215 Employee Reviews

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Pros
Cons
  • "Work-life balance is difficult to perfect" (in 478 reviews)

  • "Is hard to get hired on full time" (in 547 reviews)

More Pros and Cons

  1. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Kennesaw, GA
    Former Employee - Sales Associate in Kennesaw, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Great way to get to see the latest and greatest technology. Get to work with others with similar interest. Managment pushes you to do your best work without pressuring you too much. Discount can be really nice as well.

    Cons

    I have no complaints besides only one yr=early performance to receive a raise.

    Advice to Management

    My management was great and have no advice.


  2. "Know What You Sign Up For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Atlanta, GA
    Former Employee - Customer Service Specialist in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    I can't speak for all locations because each one is different. Since I have left, a lot of the management that was staffed there during my employment has been terminated and fully re-equipped. It's a decent gig to have between jobs or if you're a college student. If you're a full-time employee and furthering your education, they do tuition assistance programs. And based upon the staffing at your location, managers may be pretty cool. Occasionally you may meet a few celebrities and athletes as well. Would I go back to Best Buy? Only if need be and I would choose another location.

    Cons

    Aside from it being one of the largest stores in the district, there were approximately 5 different General Managers in just my short term of a little less than a year of employment. The location I worked for had a high employee turnover ratio, constant change, pressure to sell Geek Squad Protection plans and credit card applications to each and every customer, short-staffed, and constant pressure to work more way more hours than scheduled or to push become full-time with no raise.

    And the work/life balance is terrible. Beware, holidays and weekends are a given because it is a retail job, so don't accept the offer if you are a traditional Monday-Friday 9-5 person. Not to mention I lost a sibling who served for the Armed Forces 2 weeks before Thanksgiving. Due to the matter, I had to go out of town. Although I had notified my department manager of my loss, I was called to show up to work the day after. Furthermore, 3 days into my bereavement leave, not only was I scheduled for Black Friday shifts but also asked when did I plan on coming back. Lack of communication, privacy and no respect for military families.

    Advice to Management

    Learn to listen and communicate with your employees. Instead of spending tons of computer-based training, train managers how to be humans and not robots. Retail is the art of marketing, not becoming a nuisance to consumers. No one wants to shop and being constantly harassed to purchase something knowing it's a want and not a need.

  3. "Good place to work at."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sony Experience Expert in Atlanta, GA
    Current Employee - Sony Experience Expert in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Great Discounts Benefits, Cool people around
    Fun place to work while going to school.

    Cons

    Management can be really bad at some stores.
    Growing in the company is hard.

    Advice to Management

    Do a better job when selecting supervisors and managers.


  4. "GREAT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Morrow, GA
    Current Employee - Sales Associate in Morrow, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Good discounts, flexible, good bonus

    Cons

    Sales driven and stressful on holiday seasons

    Advice to Management

    Management is great


  5. "Fun Times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Magnolia Home Theater Sales Associate in Atlanta, GA
    Former Employee - Magnolia Home Theater Sales Associate in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 5 years)

    Pros

    -fun atmosphere
    - great training
    - diverse clientele
    - challenging situations to problem solve

    Cons

    -benefits could be better and given to part-time as well
    -more opportunities to receive competitive pay
    - difficult to grow at times unless interested in leadership

    Advice to Management

    Probe to find what drives your employees and partner with them to help them grow either within or outside of the company.


  6. "Check out customers, Process returns, clean work station"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Atlanta, GA
    Current Employee - Customer Service Representative in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    The pay is pretty decent better then minimum wage. Works well with school schedule and bonuses

    Cons

    Favoritism is heavy, policy’s are non existent because the focus point is making the customers happy, managers are sneaky and untrustworthy. Moving up is based on personal levels to an instance.

    Advice to Management

    Focus on managing the correct way for a team instead for certain individuals. Also be more open and accepting to criticism


  7. "VERY HEAVY ON CREDIT CARD SALES, EVEN TO THE POINT OF SCAMMING CUSTOMERS!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Atlanta, GA
    Current Employee - Retail Sales Consultant in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Best Buy part-time

    Pros

    Average retail experience, very good for college students who are there to make a quick paycheck.

    Cons

    Due to a contract made with Citibank, Best Buy will be forced to pay a penalty if not enough credit cards are signed for. While this may depend on location, sales people who lie about what the credit card offers are not a rare sight due to the favoritism that managers who profit off a good signup rate will show to them. I personally could barely stomach it so I left and reported those corrupt salespeople to CFPB.

    Advice to Management

    Drop the aggressive tactics in order to sign more credit cards/walk away from the contract entirely, though due to those morally bankrupt sales guys, it's too profitable to do so.

  8. "Current review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialty Sales Representative in Kennesaw, GA
    Current Employee - Specialty Sales Representative in Kennesaw, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 5 years)

    Pros

    Good benefits, decent discount, vendor incentives and discount.

    Cons

    You do not get paid your worth


  9. "Great Benefits, but little room for advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Hiram, GA
    Current Employee - Sales Consultant in Hiram, GA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Great Employee discount. Engaging experience throughout most every shift in a close team environment. Great training on product selling. Fun environment.

    Cons

    Difficult customers. Pushy management on selling Best Buy Credit Cards, And with very little to none incentive to do so. Difficult to advance.

    Advice to Management

    Provide more of an incentive to sell branded payments.


  10. "Bittersweet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lifestyle Specialist in Snellville, GA
    Former Employee - Lifestyle Specialist in Snellville, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Best Buy (More than a year)

    Pros

    Interesting culture, great tech experiences,

    Cons

    sketchy upper management and too many lay-offs which made me unsure about whether or not to progress in the company or not. Hard to get raises and move up. Management and training says to "have fun while being the best" but alas, they are just another company where the money matters more than the employee

    Advice to Management

    Stop being sketchy.


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