Best Buy Reviews in Austin, TX | Glassdoor

Best Buy Austin Reviews

Updated September 25, 2017
69 reviews

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Austin, TX

3.9
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69 Employee Reviews

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Pros
Cons
  • Somewhat of a hard work life balance (in 434 reviews)

  • I wish I could have been a full time employee (in 502 reviews)

More Pros and Cons

  1. "Best Buy AT&T expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AT&T Mobile Expert in Austin, TX
    Current Employee - AT&T Mobile Expert in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (Less than a year)

    Pros

    Great coworkers, bonus pay, PTO for vacation and sick days, time and a half pay on holidays, fantastic insurance 401k and stock options.

    Cons

    Minimum of 40 hours a week. Everything else here is fantastic but it would also depend on location. Certain employees lack work ethic but it's up to you to do your job so it hasn't cause me any issues.

    Advice to Management

    NA


  2. "It is what you make of it, and whatever position you apply for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Austin, TX
    Current Employee - Customer Service Representative in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Benefits are good for a big box store, pay is above minimum wage [Texas], discount is great if you have outside income to spend, or have been saving up.

    Cons

    Indifferent managers[could simply be my location], corporate demanding more and more despite you giving your all is demoralizing to say the least. Pay, despite not being bad, isnt enough to survive in Austin.

    Advice to Management

    Take care of your people, and they will take care of you. Continue leaving them out to dry, and you will keep this very aggressive turnover rate. And by god, don't claim you promote from within if you exclusively do the opposite.

  3. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook

    I worked at Best Buy part-time (More than a year)

    Pros

    Was ok, good hours and discount

    Cons

    Management takes advantage of part time help

    Advice to Management

    Listen to senior employees.


  4. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Best Buy full-time (More than 5 years)

    Pros

    great environment for growing the team member

    Cons

    time management is not very effective


  5. "Cool Perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy (More than 8 years)

    Pros

    Cool Perks
    Flexible Schedule
    Fun Working Enviornment

    Cons

    Holidays get crazy holiday hours
    Lack of coverage


  6. "solid place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Asset Protection in Austin, TX
    Former Employee - Asset Protection in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    nice benefits, good work environment, fun

    Cons

    Felt frustrated that we aren't given the tools or power to help out customers so if the system said no then too bad I cant help you

    Advice to Management

    none that I can think of there hands are tied too with the company policies


  7. "Computer Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Sales Specialist in Austin, TX
    Former Employee - Computer Sales Specialist in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Fast pace environment. Worked with great people. Built great relationships with coworkers. Schedule was also flexible. At the time I was a student and they were really willing to work around your availability, assuming that's provided within a reasonable amount of time.

    Cons

    It seemed like the business priorities would shift often. Once you would get comfortable with a given sales approach, it would change.

    Advice to Management

    Great management at the supervisory level. Supervisors would build relationships with staff and really work with staff to provide the best support. Occasionally it seemed like middle management was disconnected from sales team.

  8. "Enjoyable, and social"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Geek Squad Agent in Austin, TX
    Former Employee - Geek Squad Agent in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Fun friendly work environment, that has new challenges daily, as you get meet a variety of different people while improving your skill set. Also the company provides everything you and the freedom to learn new skills.

    Cons

    First off, no training so you learn as you go, basically being thrown out in the field. Also pay is a little low and promotional opportunities are few


  9. "Geek Squad Consultation Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Geek Squad Consultation Agent in Austin, TX
    Current Employee - Geek Squad Consultation Agent in Austin, TX
    Recommends
    Positive Outlook

    I have been working at Best Buy part-time (More than 3 years)

    Pros

    Great working environment.
    Learning opportunity through their learning network.

    Cons

    Very few hours to work with


  10. "Not bad for part time"

    StarStarStarStarStar
    Former Employee - Customer Specialist/Sales Support in Austin, TX
    Former Employee - Customer Specialist/Sales Support in Austin, TX

    I worked at Best Buy (More than a year)

    Pros

    discount, flexible hours, good managers , decent pay for part time

    Cons

    force to offer more than customer needs e.g. credit card and additional plans


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