Best Buy Reviews in Austin, TX | Glassdoor

Best Buy Austin Reviews

Updated September 28, 2018
81 reviews

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Austin, TX

4.3
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81 Employee Reviews

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Pros
Cons
  • "Work life balance but its retail" (in 483 reviews)

  • "Is hard to get hired on full time" (in 556 reviews)

More Pros and Cons

  1. "Great first job/Part Time Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Sales Associate in Austin, TX
    Current Employee - Computer Sales Associate in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Awesome people to work with

    Cons

    Angry customers at time.
    Work during holidays


  2. "Great Benefit with lots of interaction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Recommends

    I worked at Best Buy full-time (More than a year)

    Pros

    Employee discount program are the perks

    Cons

    Dealing with customers can be horrible sometimes.

  3. "A Great Starter Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Connected Home Specialist in Austin, TX
    Current Employee - Connected Home Specialist in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than 3 years)

    Pros

    • Friendly management
    • Easy work environment
    • Great starter job

    Cons

    • High turnover rate
    • More of a "middle"-type job
    • Low wage

    Advice to Management

    The structure of each Best But is unique but gives little career opportunities unless if otherwise you're in sales.


  4. "Family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ASM Manager in Austin, TX
    Former Employee - ASM Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 5 years)

    Pros

    Great place to work. Amazing discount. Homie way from home.

    Cons

    Black Friday hours. Micro managing at the district levels at times , by the hour.

    Advice to Management

    Don't hold grudges. When you have people wanting to come back who left in the right way, they should be given a fair chance to do so.


  5. "Great place to work for if at the right location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Austin, TX
    Former Employee - Retail Sales Consultant in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    The employee discount was great, and the lack of commissioned sales made it lower stress. However, having worked in two different locations, the culture was very different, where one was laid back, and the other high octane.

    Vendors give you all sorts of freebies, and there are various contests hosted by companies like Intel, AMD, Microsoft, etc. I have won several free high end computers, computer peripherals, and other accessories from contests and vendor promotions.

    If you are working in sales, there is not that much job mobility, which is why many people prefer to move into mobile phone sales or Geek Squad, the latter of which certainly has better pay.

    Cons

    Pressure to sell insurance, credit card apps, and other targets
    Bonuses are store based, and generally out of reach for the market
    Culture can vary significantly by store


  6. "Ehhhh...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mobile Sales Consultant in Austin, TX
    Former Employee - Mobile Sales Consultant in Austin, TX
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    A lot of customer engagement.
    Customers came to you.

    Decent hours

    Cons

    Low pay.
    No commission.

    Limited incentives.

    Moving up within the department was slow.


  7. "Overall good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Smart Home Expert in Austin, TX
    Current Employee - Smart Home Expert in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Fantastic benefits and discounts, the two stores I've worked at have been incredibly accommodating when it comes to scheduling and time off, not to mention the 3 weeks of PTO a year i already get

    Cons

    Its a huge corporation, they expect you to hit these goals and push the hell out of the credit card, and they have "lines" to say and a sales guide to follow.

  8. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Theater Sales Associate in Austin, TX
    Current Employee - Home Theater Sales Associate in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than 5 years)

    Pros

    Pretty good so far. It is fun to sell home theater equipment.

    Cons

    Sometimes the management doesn't feel the best.


  9. "Good retail job, better than the usual."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Austin, TX
    Former Employee - Sales Associate in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time

    Pros

    Good pay
    Fun Initiatives
    Great Training
    Good coworkers

    Cons

    Promotions only within
    Have to be friends with management

    Advice to Management

    Dob't be friends with coworkers and keep it strictly professional.


  10. "Multiple Manager Roles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Geek Squad Manager in Austin, TX
    Former Employee - Geek Squad Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 5 years)

    Pros

    Great experience in management both during and after college. Manager worked around my schedule whenever needed. Solid company Benefits with a big corporation. Worked closely with my General Manager and District Manager

    Cons

    Limited growth opportunity within my last role. No clear career advancement path.

    Advice to Management

    Continue to focus on your employees that are dedicated and wanting to grow. I have seen a bunch of former colleagues advance since my departure though so it sounds like this has been a focus and I hope this trend continues.


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