Best Buy Reviews in Austin, TX | Glassdoor

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Best Buy Austin Reviews

Updated January 19, 2018
123 reviews

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Austin, TX Area

3.9
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123 Employee Reviews

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Pros
Cons
  • Work life balance but its retail (in 458 reviews)

  • Post holidays not many hours available for non-full time employees (in 526 reviews)

More Pros and Cons

  1. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Austin, TX
    Current Employee - Sales Associate in Austin, TX
    Recommends
    Positive Outlook

    I have been working at Best Buy part-time (More than 3 years)

    Pros

    I feel like they value their employees.

    Cons

    You can only be late 3 times in most Best Buys before you get fired.

    Advice to Management

    Make sure that your employees know about all different products from the department.


  2. "Good retail job, better than the usual."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Austin, TX
    Former Employee - Sales Associate in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time

    Pros

    Good pay
    Fun Initiatives
    Great Training
    Good coworkers

    Cons

    Promotions only within
    Have to be friends with management

    Advice to Management

    Dob't be friends with coworkers and keep it strictly professional.

  3. "Multiple Manager Roles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Geek Squad Manager in Austin, TX
    Former Employee - Geek Squad Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 5 years)

    Pros

    Great experience in management both during and after college. Manager worked around my schedule whenever needed. Solid company Benefits with a big corporation. Worked closely with my General Manager and District Manager

    Cons

    Limited growth opportunity within my last role. No clear career advancement path.

    Advice to Management

    Continue to focus on your employees that are dedicated and wanting to grow. I have seen a bunch of former colleagues advance since my departure though so it sounds like this has been a focus and I hope this trend continues.


  4. "Great company with lots of learning experiences"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Austin, TX
    Former Employee - Assistant Store Manager in Austin, TX
    Recommends
    Approves of CEO

    I worked at Best Buy full-time (More than 5 years)

    Pros

    Work life balance
    Growth opportunities
    Employee discount

    Cons

    Narrowed minded middle management
    Total comp.


  5. "Geek Squad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advanced Repair Agent in Round Rock, TX
    Current Employee - Advanced Repair Agent in Round Rock, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than 3 years)

    Pros

    Flexible work hour for college students

    Cons

    Ride clients you are trying to provide options for


  6. "Mediocre overall, not a bad place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Austin, TX
    Former Employee - Sales in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    overall it was a good place to get retail experience

    Cons

    Management was inconsistent
    Scheduled hours could be very incinsistent


  7. "It is what you make of it, and whatever position you apply for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Austin, TX
    Current Employee - Customer Service Representative in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Benefits are good for a big box store, pay is above minimum wage [Texas], discount is great if you have outside income to spend, or have been saving up.

    Cons

    Indifferent managers[could simply be my location], corporate demanding more and more despite you giving your all is demoralizing to say the least. Pay, despite not being bad, isnt enough to survive in Austin.

    Advice to Management

    Take care of your people, and they will take care of you. Continue leaving them out to dry, and you will keep this very aggressive turnover rate. And by god, don't claim you promote from within if you exclusively do the opposite.

  8. Helpful (1)

    "Friendly and positive environment, and great job experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Sales Associate in Bastrop, TX
    Current Employee - Computer Sales Associate in Bastrop, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Friendly environment. Good pay. Good/flexible hours as well as friendly management and friendly co-workers. Good experience and good discounts. Excellent first job experience.

    Cons

    Occasional difficult customers. Other than that. No real cons regarding Best Buy and the environment. There are occasional customers that are difficult or rude, but it's not that bad.


  9. "Best Buy AT&T expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AT&T Mobile Expert in Austin, TX
    Current Employee - AT&T Mobile Expert in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (Less than a year)

    Pros

    Great coworkers, bonus pay, PTO for vacation and sick days, time and a half pay on holidays, fantastic insurance 401k and stock options.

    Cons

    Minimum of 40 hours a week. Everything else here is fantastic but it would also depend on location. Certain employees lack work ethic but it's up to you to do your job so it hasn't cause me any issues.

    Advice to Management

    NA


  10. "Good environment, no growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Multi-Channel Sales Associate in Cedar Park, TX
    Former Employee - Multi-Channel Sales Associate in Cedar Park, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Good coworkers, good pay rate, great discount.

    The environment was good, it was well kept and my coworkers were good people.

    The pay rate was good, full time would have met all my needs.

    The discount was great, it felt like every week I could get something for myself and it wouldn't hurt my bank account. Kind of like getting myself a present.

    Cons

    No room for growth

    Kinda feels like a dead end job

    Not enough hours. Spent 2 years begging for more hours or a change in position, and it felt like my needs were ignored.

    Advice to Management

    Listen to your employees, especially the ones that want to do well and do more for the company.


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