Best Buy Best Buy Sales Associate Reviews | Glassdoor

Best Buy Best Buy Sales Associate Reviews

Updated January 15, 2019
543 reviews

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Best Buy Sales Associate

4.0
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Pros
Cons
  • "Work Life balance can use some work" (in 495 reviews)

  • "Is hard to get hired on full time" (in 562 reviews)

More Pros and Cons

  1. "Mobile"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Mobile Sales Associate
    Former Employee - Best Buy Mobile Sales Associate

    I worked at Best Buy full-time (More than 3 years)

    Pros

    Benefits, work environment, opportunity growth

    Cons

    Holidays, more hours at work than with family


  2. "Very good at what they do."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Mobile Sales Associate
    Former Employee - Best Buy Mobile Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time

    Pros

    Always on your feet so have a step counter.

    Cons

    Management is pushing you to sell even when there are no customers.

    Advice to Management

    chill.

  3. "Discount is awesome!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate
    Current Employee - Best Buy Mobile Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Discount, environment, opportunity, flexibility, management

    Cons

    Hours
    Emphasis on credit cards
    Holiday hours
    Coverage during holidays
    Pay

    Advice to Management

    Less emphasis on numbers and more on customer satisfaction


  4. Helpful (1)

    "Working at Best Buy Is Awesome!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Sales Associate in Clovis, CA
    Current Employee - Best Buy Sales Associate in Clovis, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    People there are awesome! Love the Discount and Love the Company .

    Cons

    There Are None working there at all!

    Advice to Management

    None they are great


  5. "I love working at Best Buy the atmosphere is fun and everyone is super helpful."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in New York, NY
    Current Employee - Best Buy Mobile Sales Associate in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Great hours, room for growth

    Cons

    Lack of training, Way too aggressive with Best Buy apps


  6. "mobile associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Norwalk, CT
    Current Employee - Best Buy Mobile Sales Associate in Norwalk, CT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    bigger bonus, long customer interaction

    Cons

    long hour when its slow can be a drag

    Advice to Management

    listen to your employees


  7. "Great benefits & fun work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Mobile Sales Associate in Plover, WI
    Former Employee - Best Buy Mobile Sales Associate in Plover, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Great environment to work in - employees are laid back and emphasize having fun while working. Employee discount is great.

    Cons

    Being pushed to meet sales goals that are sometimes unrealistic. Did not like being pressured to sell warranties and credit cards that customers did not need.

  8. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate
    Current Employee - Best Buy Mobile Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Best Buy is by far one of the best companies to work for. Great pay, great discount, amazing benefits for part time and full time employees. Best Buy really cares about their employees and wants them to excel.

    Cons

    Every store is different. Management needs to stop favoring certain employees. Favoritism is strong in certain Best Buy stores. They threaten to fire someone who calls off 3 times in 1 month due to being sick. But another associate can call off twice a week for 2 months straight with no accountability.

    Advice to Management

    Management should not show favoritism towards employees and treat everyone the same.


  9. "Mobile Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Orland Park, IL
    Current Employee - Best Buy Mobile Sales Associate in Orland Park, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    The benefits are great, good employee discount, and the staff/coworkers are almost always amazing.

    Cons

    Management is out of sorts at this location. Not every department is treated the same or even acknowledged by higher ups. Favoritism is big at this location. I can’t speak for Best Buy as a whole but Orland Park needs some work.

    Advice to Management

    Treat your team with respect. Tons of favoritism going on which is just insulting to workers in multiple departments. Management needs to learn how to be managers and keep personal lives/issues out of work. I’m not heartless and I understand bad days, but days shouldn’t turn into weeks, and weeks shouldn’t turn into months. Get it together.


  10. "A Good Company, Although Needs More Checks and Balances"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Fort Collins, CO
    Current Employee - Best Buy Mobile Sales Associate in Fort Collins, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    - Really care about workers
    - Good compensation for the area
    - Chains of command
    - Flexible, especially for students

    Cons

    - Stores vary by management
    - Some management do not listen to advice and cut lines of communication
    - Some favoritism/nepotism in my area management, across several stores
    - Training for management not always required, leaving employees more knowledgeable than an area manager in some cases

    Advice to Management

    - Require updated training for managers and refresh every year or so, as things change
    - Be more open to feedback all year round