Best Buy Best Buy Sales Associate Reviews | Glassdoor

Best Buy Best Buy Sales Associate Reviews

Updated June 14, 2018
529 reviews

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Best Buy Sales Associate

3.9
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Pros
Cons
  • "Work life balance but its retail" (in 479 reviews)

  • "Is hard to get hired on full time" (in 547 reviews)

More Pros and Cons

  1. "Mobile sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Houston, TX
    Current Employee - Best Buy Mobile Sales Associate in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Great company to work for and looks out for each and every employee

    Cons

    Hours can be slim at times

    Advice to Management

    Most of the time you guys are on point with all aspects of the business. More communication with all management would be helpful for the sales team and would filter down from there.


  2. "A pleasant company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Mobile Sales Associate in Tacoma, WA
    Former Employee - Best Buy Mobile Sales Associate in Tacoma, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Good Coworkers, Good amount of breaks. Tattoos allowed on the workers. managers were chill. Enjoyed the environment overall.

    Cons

    Didn't really like working cashier. The hours weren't the best. They made me work when I had pink eye. It was black Friday.. they let me off at some point, was still dreadful. Working customer service sucked if someone called out.

    Advice to Management

    Stay chill, thank you for the happy environment. Thanks to the company for that discount.

  3. Helpful (1)

    "Great Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Nashville, TN
    Current Employee - Best Buy Mobile Sales Associate in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    With decent pay and multiple promotion outlets, this company is easily one of the best I have worked for. Benefits are solid, hours tend to be flexible and most managers that I have worked with care about their employees. Best Buy is receptive to change when issues are brought to light.

    Cons

    For most employees it is still retail, you deal with the good, bad and ugly. While it is easy gain promotions at the store level, it becomes more daunting when you try to look for promotional outlets in the district, market or corporate fields. There are times when redtape seems very prevalent, but is usually overcome at a store level. Communication between line level associates and the decision makers is minimal, even though the line level associates are the one responsible for implementing the new tools or strategies made by the decision makers.

    Advice to Management

    When evaluating employees for promotions, don’t just stop at the store level. Look above, see where you think they can go (even if it surpasses you) and help them get there. Don’t just be a manager, be a leader.


  4. "Great environment, with a few flaws"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Computer Sales Associate
    Current Employee - Best Buy Computer Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Coworkers
    Decent pay
    Flexible hours
    Great Employee discount

    Cons

    Lots of Micro Management
    At times unrealistic goals are set for employees.

    Advice to Management

    Practice what you preach. You want employees to interact and say things to customer in ways you yourself don't even follow.


  5. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Knoxville, TN
    Current Employee - Best Buy Mobile Sales Associate in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Great company with tons of fun people to work with.

    Cons

    Management can micromanage a lot which makes going to work unpleasant sometimes.

    Advice to Management

    Don't micromanage as much.


  6. "It was a fun experience to build your customer service skills and meet new people. Everyday was something new"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Mobile Sales Associate in Houston, TX
    Former Employee - Best Buy Mobile Sales Associate in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Some of the pros for working with Best buy were obviously the discounts on items which can be extremely cheap.

    Cons

    You had a weekly sales goal that needs to be met and that can be stressful at times. There will always be angry customers but you just gotta know how to handle the situation

    Advice to Management

    Upper management was lenient. Had a mix between micro managing and allowed employees to have control


  7. "So far it’s been both a good and bad experience. Lots of opportunities to become full-time but not to move up."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Merced, CA
    Current Employee - Best Buy Mobile Sales Associate in Merced, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Good employee discount and good benefits. Also the longer your with the company the better time off gets. Plus training helps you learn what your selling,

    Cons

    Don’t have set schedules and bonus structure is favorable for top selling employees. Also management make sure they get the most out of you without caring about how your feeling.

    Advice to Management

    Promote more team building and training to prepare for advancement.

  8. "Great Company and Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate
    Current Employee - Best Buy Mobile Sales Associate
    Recommends
    Positive Outlook

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Great starting pay and raises
    Opportunities to advance
    Often offer overtime

    Cons

    Late and sporadic hours
    Holidays are very busy


  9. "Amazing company so far!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Best Buy Sales Associate
    Current Employee - Best Buy Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Amazing in depth training
    Awesome discounts
    Everyone has the same chance to move up

    Cons

    There is no commission on sales


  10. "Mobile Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Muncie, IN
    Current Employee - Best Buy Mobile Sales Associate in Muncie, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    discount, easy to receive days off, flexible with hours.

    Cons

    working very long holiday hours