Best Buy Best Buy Sales Associate Reviews | Glassdoor

Best Buy Best Buy Sales Associate Reviews

Updated November 12, 2017
505 reviews

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Best Buy Sales Associate

3.7
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Pros
Cons
  • Somewhat of a hard work life balance (in 446 reviews)

  • I wish I could have been a full time employee (in 509 reviews)

More Pros and Cons

  1. "Good college job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Houston, TX
    Current Employee - Best Buy Mobile Sales Associate in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than 3 years)

    Pros

    Depending on location and staff, very flexible.

    Cons

    Your shifts aren't always on same day, so expect to plan ahead.

    Advice to Management

    Remember, you've been in the shoes of a normal sales consultant


  2. "Great place to work for College Students. Best Mobile"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Milpitas, CA
    Current Employee - Best Buy Mobile Sales Associate in Milpitas, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    - Develop customer service skills
    - Employee discount
    - Great team relationship
    - Supportive
    - Employee discounts + Accomodations
    - Busy (Holiday Seasons)
    - Excellent 4-day sales training program
    -Room for growth if you display your interest
    - No commission, so you are not forced to upsell your cusi

    Cons

    - Can be slow during weekdays (Monday - Friday before 6pm)
    - Coverage can be difficult (weekdays)
    - You will be required to help out other departments, but no other department will help you.
    - Slightly underpaid (since no commission)

    Advice to Management

    Keep supporting your employees and understand their goals, and drive for work.

  3. "Rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Germantown, MD
    Current Employee - Best Buy Mobile Sales Associate in Germantown, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Good money and benefits, love my co-workers, development opportunities, fun and fast paced.

    Cons

    Work every weekend and holidays, the younger employees are social butterflies so we have to keep them on their toes a lot

    Advice to Management

    Keep it professional


  4. "Mobile Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Mobile Sales Associate in Houston, TX
    Former Employee - Best Buy Mobile Sales Associate in Houston, TX
    Recommends
    Positive Outlook

    I worked at Best Buy part-time (More than a year)

    Pros

    Work/life balance, employee discounts, great management

    Cons

    Low paying, Little room for advancement


  5. "My overall experience with Best Buy was fairly decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Sales Associate in Sarasota, FL
    Former Employee - Best Buy Sales Associate in Sarasota, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Nice work environment, mostly friendly co-workers, pay wasn't terrible, and great discounts/accommodations on some things. Music plays on the speakers throughout the day

    Cons

    The management was very poorly chosen, but I'm sure that's not at every store. I've heard great things from other Best Buy's
    Constant standing in one spot not being able to move around.

    Advice to Management

    Treat your employees with respect, and they will respect you


  6. "Starts out good but"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Mobile Sales Associate in The Woodlands, TX
    Former Employee - Best Buy Mobile Sales Associate in The Woodlands, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    Discount
    Fun customers
    Great 3rd party vendor representatives
    Smart coordination of Black Friday

    Cons

    Poor work/life balance
    Low wages and little room for raises
    Low advancement opportunities
     poor and lazy management store and district level
    Poor communication
    Company preys on work ethic of hard workers and expects them to pick up the slack of lazy employees
    Delagation of labor from leadership to entry level employees
    Favoritism of employees who are obient to the management team
    Poor employee equipment, broken down computers and printers that are as old as the company.
    No outlet to address concerns/ falls on deaf ears
    Lack of quality hiring decisions, management concerned about head count instead of good knowledge and hard working employees

    Advice to Management

    Do your job, take responsibility for the employees not doing their job instead of putting that work load on the backs of hard working employees. Be friendly and personable. Keep an open door policy so issues and concerns can be addressed without worry of repercussions


  7. "Management needs training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in San Francisco, CA
    Current Employee - Best Buy Mobile Sales Associate in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Best Buy (Less than a year)

    Pros

    Fun environment and fun associates.

    Cons

    Bad management and associates need training/coaching that management doesn't care enough about.

    Advice to Management

    Train your mobile associates and learn how to manage a department without hiding all the time.

  8. "Cool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Mobile Sales Associate in Chicago, IL
    Former Employee - Best Buy Mobile Sales Associate in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Phones, people, social. It is a fun job to be at. You will learn a lot of things. Great time

    Cons

    Management. They managers are up tight sometimes. At least when I was there a year ago. It might have changed

    Advice to Management

    Ease up relax


  9. Helpful (1)

    "Mobile Sales Consultant Fun!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Mobile Sales Associate in Kennesaw, GA
    Former Employee - Best Buy Mobile Sales Associate in Kennesaw, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Working with technology,
    Team Environment,
    Friendly Customers

    Cons

    Lofty Expectations
    Managment depending on the store


  10. "Great customer service experienced, but a large focus on meeting selling goals."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Sales Associate in Reynoldsburg, OH
    Former Employee - Best Buy Sales Associate in Reynoldsburg, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Interacting with people interested in technology, and the gratitude from people after helping them. Also, getting to interact with new tech all of the time, in fast paced environment. And of course, employee discount

    Cons

    Dealing with ignorant or hostile customers, and the large focus on meeting sales quotas, even when no one is in the store...

    Advice to Management

    Focus more on customer experience, rather than sales numbers. Increase investment in customer education services