Best Buy Reviews in Boston, MA | Glassdoor

Best Buy Boston Reviews

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Found 161 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
61%
Recommend to a Friend
81%
Approve of CEO
Pros
  • "The employee discount is great and I love the accommodations(in 1863 reviews)

  • "Fun to work for and all around enjoyable(in 314 reviews)

Cons
  • "Hours are long and tough to manage work life balance(in 502 reviews)

  • "New full-time employees PTO hours are extremely small(in 563 reviews)

More Pros and Cons
  1. Great Place to work but..

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Lead in Medford, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time for more than 2 years

    Pros

    Awesome discounts and amazing environment to work. You do learn a ton if you are willing to.

    Cons

    Depending on your supervisor, there might be favorites. There are sometimes a lot of inside politics going on.

    Advice to Management

    BE HONEST WITH YOUR EMPLOYEES.

  2. Good place to work while in school

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Consultant in Boston, MA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Best Buy part-time for more than 4 years

    Pros

    Great discount, good place to learn about customer interactions and self development.

    Cons

    Very "numbers" based. Management can be on your neck of you are not hitting your numbers. Advancement is not easy and pay raise is not good.

  3. You have a feeling that the managers just want the bonus

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Wireless Sales Consultant in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy part-time for more than 2 years

    Pros

    Good Benefits Employee Discount is really good, they hook it up Monthly Bonus

    Cons

    Pay could be better Managers seem to hammer you with coaching if you don't happen to make numbers meet.

  4. My GM Made It Worth It.

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Consultant in Peabody, MA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Best Buy part-time for more than 2 years

    Pros

    Learning about all sorts of technology, Customer service skills, Dealing with difficult situations

    Cons

    Cuts in hours, laying off the good guys, minimal room for growth

    Advice to Management

    Make sure the GM's who bend backwards for their sales people don't get shafted.

  5. Best Buy part-time

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front End Cashier in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Best Buy part-time for more than 2 years

    Pros

    Working with co-workers and gaining experience speaking with customers

    Cons

    Management can either make working there a lot better, or a lot worse.

    Advice to Management

    Learn how to empathize, and motivate workers and coach them rather than yell at co-workers when they make a mistake

  6. Danvers MA Store

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inventory Specialist in Danvers, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Best Buy part-time for more than 2 years

    Pros

    -Some nice people work here. -Insignia cables are products are all very cheap with store discount

    Cons

    -Long Hours/ No work life balance -Extremely poor management

    Advice to Management

    Honestly just try to be better, it's obvious no efforts are being made.

  7. Great company. Wish they I could live on the wage. Good culture in some stores

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inventory Specialist in Portsmouth, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time for more than 6 years

    Pros

    Management in my store was great. Many great employees as well most likely due to good employee vetting. Company offers great benefits for retail. 401k match, lump sum vacation that builds quickly from year to year. Insurance was actually not bad. I didn’t appreciate how easy Best Buy’s intranet was to use. Employee systems are pretty streamlined and cool proof and easily accessible. The company actually made some drastic...

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    Cons

    Typical in retail, wages aren’t that great but better than most stores you’d find near a Best Buy. Scheduling can be brutal if your manager or supervisor doesn’t care. Some management was condensed over the years and became stretched. Departments were appearing and disappearing quickly causing all kinds of supervisor conflicts and shuffling of employees. Inventory management is always improving but truck nights are always...

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    Advice to Management

    Keep up with the ease of use improvements like the new telxons, oms, and app improvements. Management needs to focus on their distribution and product handling and make it more efficient. Remodels are often handled by 3rd parties that would leave things half working. Bring back the Solar team because they actually cared.

  8. Ok place to work

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in Boston, MA
    Doesn't Recommend
    Neutral Outlook

    I worked at Best Buy for more than 4 years

    Pros

    Hours, training, people, tech, benefits

    Cons

    Pay. For an entry job this is not a bad gig.

  9. The job itself wasn’t bad, but the management tactics were awful.

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Computer Sales Associate in Newington, NH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Best Buy full-time for more than 2 years

    Pros

    Being able to walk around and interact with various people. It was a change of pace, dependent on the customer. It is also easy to grow in the company, BUT there is a limit to that growth.

    Cons

    Management thought passive aggressive comments and micro-managing was the best way to ‘encourage’ an employee to sell more. Also, the company has taken away simple ways to reward the employees. An example is they used to offer store credit if an employee went above and beyond (sold a lot, got a lot of credit card applications). I have heard since leaving that they no longer do that.

    Advice to Management

    Appreciate your employees! If an employee is selling 20+% over goal, don’t micro-manage them!

  10. Sales associate

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Boston, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time for more than 4 years

    Pros

    great discount and accommodations from vendors. decent pay and fun if you really talking About tech.

    Cons

    Management has certain disconnect with its employees. numbers determine their mood and atmosphere of a store. pay is capped and its very hard to get a raise. very demanding of signing up a customers for a best buy card. I don't feel like I can ever speak up to management about my problems with them and how we do things.

    Advice to Management

    have a more human approach with your employees and don't stand around and watch actually help customers too. have open line of communication and be open to criticism.

Found 161 reviews