Best Buy Canada Reviews | Glassdoor

Best Buy Canada Reviews

Updated December 9, 2017
219 reviews

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3.0
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Ron Wilson
53 Ratings

219 Employee Reviews

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Pros
Cons
  • Big emphasis on targets, no commission (in 30 reviews)

  • Pressure to sell warrantee without any commission (in 11 reviews)

More Pros and Cons

  1. "It was good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy Canada as a contractor (More than a year)

    Pros

    Worked with intelligent co-workers and built long term relationships, both professional and personal.

    Cons

    Office politics and behavior were awful.

    Advice to Management

    None to give at the moment.


  2. "Good Job For Students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Best Buy Canada part-time

    Pros

    Fair Pay, One of the best retail chains to work for.

    Cons

    Its all about the numbers. You'll find yourself trying to track sales goals though youre not commissioned.

  3. "Great history of sales and leadership culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Leadership development was a consistent focus. Processes and content for professional learning was always relevant and updating. Using internal leaders and coaches and mentors ensures culture remains true.

    Cons

    Political atmosphere from senior leadership blinded the brand to opportunity and opinion at times. Merchant opinion was typically over leveraged in contrast to learning from the operational divisions.


  4. Helpful (2)

    "Best Buy at a glance"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior in Beverly Hills, FL
    Current Employee - Senior in Beverly Hills, FL
    Recommends
    Disapproves of CEO

    Pros

    You'll meet and work with great people within your department.
    It really is a team environment.

    Cons

    Management doesn't seem to know what they want.
    One minute they'll ask you to meet certain criteria and the next minute they'll punish you for meeting the same criteria they just asked you to complete.

    Advice to Management

    Instead of hiring managers externally who go on power trips and don't understand the full rules of the store, why not try to train and promote internally?
    A manager whose been properly trained and worked in the store from Day 1 will be more effective than somebody who has experience from a competing name brand.


  5. "Disorganized"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Solutions Specialist
    Former Employee - Home Solutions Specialist
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy Canada (More than a year)

    Pros

    Great coworkers, supervisors, and managers. Very genuine, respectful, and welcoming.

    Cons

    Stock was always low. Software outdated and slow. You were pretty much paid to be the deliverer of disappointing news.

    Advice to Management

    Follow Best Buy USA


  6. "Product Process"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy Canada full-time

    Pros

    Can be fun and employee discounts

    Cons

    favoritism, and unqualified people get promoted

    Advice to Management

    Appreciate those who work hard


  7. "Decent at best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Multi Channel Sales Associate in Vancouver, BC (Canada)
    Current Employee - Multi Channel Sales Associate in Vancouver, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Best Buy Canada full-time (More than 3 years)

    Pros

    Get great discounts on technology.

    Cons

    Huge amount of internal overhead.

    Advice to Management

    Perhaps treat your employees as people and not like robots

  8. "Retail job during school"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Brampton, ON (Canada)
    Former Employee - Sales Associate in Brampton, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy Canada part-time (More than a year)

    Pros

    Great discounts
    Fun environment
    Great knowledge of technology

    Cons

    Long hours during holidays
    No compensation for additional sales

    Advice to Management

    Treat employees fairer


  9. "Pays well, but often laying off staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy Canada full-time

    Pros

    Surprisingly high pay for retail; good staff discounts; some very talented people which made work fun almost every day

    Cons

    Frequent layoffs; prioritize warranties, to the point where they discount product into the negative to get it

    Advice to Management

    Pay more attention to profit as opposed to warranties - they are a means to profitability, but not the only or best way.


  10. "Sr. Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy Canada full-time

    Pros

    lots of opportunities to learn new things

    Cons

    reorg. every year and can't keep good staff

    Advice to Management

    Show more appreciation


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