Best Buy Canada Reviews | Glassdoor

Best Buy Canada Reviews

Updated February 18, 2017
532 reviews

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532 Employee Reviews

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Pros
Cons
  • No commission for sales associates (in 25 reviews)

  • Pressure to sell warrantee without any commission (in 10 reviews)

More Pros and Cons

  1. "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy Canada full-time

    Pros

    fast paced, great rewards, friendly people, development, culture, values based company, community involvement

    Cons

    retail hours, upset customers, time management, salary managers working 50 hours/week

    Advice to Management

    time management


  2. Helpful (1)

    "Best Buy at a glance"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior in Beverly Hills, FL
    Current Employee - Senior in Beverly Hills, FL
    Recommends
    Disapproves of CEO

    Pros

    You'll meet and work with great people within your department.
    It really is a team environment.

    Cons

    Management doesn't seem to know what they want.
    One minute they'll ask you to meet certain criteria and the next minute they'll punish you for meeting the same criteria they just asked you to complete.

    Advice to Management

    Instead of hiring managers externally who go on power trips and don't understand the full rules of the store, why not try to train and promote internally?
    A manager whose been properly trained and worked in the store from Day 1 will be more effective than somebody who has experience from a competing name brand.


  3. "business analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy Canada full-time

    Pros

    Great People to work with

    Cons

    Benefit package is a bit low

    Advice to Management

    focus on employees


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ontario (ON) in Barrie, ON (Canada)
    Current Employee - Ontario (ON) in Barrie, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy Canada part-time

    Pros

    Health care is good
    Full benefits if your a full time

    Cons

    No bonuses
    Lack of communication between teams
    Major favoritetism
    High tuen over

    Advice to Management

    Stop picking favorites, give employees better reasons to stay


  6. "Great if you want discounts"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Best Buy Canada full-time (More than 5 years)

    Pros

    good discounts, employee purchase plans

    Cons

    job security sucks, high expectations for little pay, being sick is frowned upon, managers expected to work excessive hours on salary

    Advice to Management

    Compensate based on performance


  7. "Great company. Superb experience."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Solutions Specialist in Guelph, ON (Canada)
    Former Employee - Home Solutions Specialist in Guelph, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy Canada part-time (More than a year)

    Pros

    Best Buy is an amazing company to work for, for various reasons. First off, their excellent training sessions and modules prepare you not only for sales at Best Buy, but can be universally applied to any workplace. The company is very loyal to their employees and always wants you to succeed. Senior management is very involved with day to day happenings throughout the store, which is excellent to see.

    Cons

    The pay rate for employees is not the greatest in the field but opportunity for advancement and recognition (resulting in pay increase) is easily attainable through hard work, and dedication.

    Advice to Management

    Keep up the great work, 631!


  8. "Great atmosphere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Opportunities to grow, friendly supervisors and managers, staff discount

    Cons

    Minimum wage, no commissions, greeter position is so boring...

    Advice to Management

    Improve wage and incentives.


  9. "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Bram (Algeria)
    Current Employee - Customer Service Representative in Bram (Algeria)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Best Buy Canada part-time (More than 5 years)

    Pros

    Great work environment. Great co-workers. Part-time benefits are now available. Would recommend to others. I have worked there for a long time.

    Cons

    Management is very strict. Some may argue otherwise, However, as a long-time employee of the company (6+years) I have seen a big change in the company values and the management is now more directed towards employees making sales opposed to a strong and fun work environment

    Advice to Management

    Allow your employees to have a good time a work. Of course, numbers are important for the company's success. However, you will not achieve these targets without the employees being happy first.


  10. "CS Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Best Buy provided thorough training and they really invest in employees. They are looking for people who are committed and willing to advance in the company.

    Cons

    The pay is not the best. The job could also get a bit stressful, as expectation regarding sale numbers are high. There is no commission as well.

    Advice to Management

    Sale Associates deserve a higher rate for their work. They are ultimately the ones who generate revenue and build customer relationships for the company.


  11. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Truly a team environment great employees. They also have flexible hours which is helpful if you are working part time and are a student.

    Cons

    Not much training, you learn everything on your own. Be ready to do your research on products you are not familiar with outside of work hours.

    Advice to Management

    Provide more training on the field for new employees, better online resources for product information.



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