Best Buy Canada Reviews | Glassdoor

Best Buy Canada Reviews

Updated September 19, 2017
594 reviews

Filter

Filter

Full-timePart-time

594 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Big emphasis on targets, no commission (in 29 reviews)

  • Pressure to sell warrantee without any commission (in 10 reviews)

More Pros and Cons

  1. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy Canada part-time (More than a year)

    Pros

    Nice people, great place to work. Good place to work for college students. A lot of different departments to work in

    Cons

    Short hours if part time


  2. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy Canada full-time

    Pros

    fast paced, great rewards, friendly people, development, culture, values based company, community involvement

    Cons

    retail hours, upset customers, time management, salary managers working 50 hours/week

    Advice to Management

    time management

  3. Helpful (2)

    "Best Buy at a glance"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior in Beverly Hills, FL
    Current Employee - Senior in Beverly Hills, FL
    Recommends
    Disapproves of CEO

    Pros

    You'll meet and work with great people within your department.
    It really is a team environment.

    Cons

    Management doesn't seem to know what they want.
    One minute they'll ask you to meet certain criteria and the next minute they'll punish you for meeting the same criteria they just asked you to complete.

    Advice to Management

    Instead of hiring managers externally who go on power trips and don't understand the full rules of the store, why not try to train and promote internally?
    A manager whose been properly trained and worked in the store from Day 1 will be more effective than somebody who has experience from a competing name brand.


  4. "Good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Best Buy Canada part-time

    Pros

    Good company. Good training. Competent management. Enthusiastic employees.

    Cons

    Low pay. Can be high pressure to meet numbers.

    Advice to Management

    N/A


  5. "Pricing"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good team and friendly manager

    Cons

    Monotonous work and low pay


  6. "Home Solutions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good hours, great people to work with.

    Cons

    Really busy during christmas time


  7. "Good student job but they treat their employees like trash"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Phone Sales Specialist in Laval, QC (Canada)
    Former Employee - Phone Sales Specialist in Laval, QC (Canada)
    Recommends
    No opinion of CEO

    I worked at Best Buy Canada part-time (More than 3 years)

    Pros

    Flexible job in terms of schedule when you are a student.
    Very low salaries, only decent if you work in cell phone department
    Interesting employee rebates

    Cons

    Very bad District managers who have mostly no education to suit their job position.
    They focus more on short term benefits; they don't care if you answered clients needs but only how much you can sell.
    They force you to sell very bad guarantees even when you know it doesn't fit in the client needs.

    Advice to Management

    To investigate on favoritism internally.
    To stop promoting not educated people in high managerial positions just based on sales experience; to promote a good sales associate to general manager position when he doesn't have team work spirit/ doesn't know how to talk /motivate his employees is bad.
    To investigate on how their guarantees are presented and sold (very bad work ethics encouraged by managers so that employees hit their sales targets).

  8. "Great place to work part-time or as an entry level job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy Canada part-time (More than a year)

    Pros

    Great relationships within a store, fast-paced environment, lots of things to learn about retail operations. Leadership development programs to grow internally.

    Cons

    Overall, not much to say. Pay could be higher. Would prefer less emphasis on additional service sales. Could benefit from more role rotation.


  9. "CHQ - not a good place."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burnaby, BC (Canada)
    Former Employee - Anonymous Employee in Burnaby, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Best Buy Canada full-time (More than 3 years)

    Pros

    - The people. I have met so many amazing people from working here.
    - The exposure to corporate life. It is a good place to understand how corporations operate, and to decide ultimately if you are willing to put in the time and pain to climb the corporate ladder.

    Cons

    - Unless you are a manager or a "favourite" (favouritism is HUGE here), you will be treated like garbage in terms of salary and respect
    - The culture is horrible. It is fake. And they are trying to "evolve" it to be similar to a tech hub/ start-up vibe. You can't force people to care about the company's goals when the company doesn't care about their employees.
    - Many "people managers" don't actually seem to care about managing PEOPLE.
    - There is no recognition/ reward for a job well done anymore. Before the consolidation of BBY/ FS there was, and now it's strictly business & numbers. Exhausting and dissapointing.

    Advice to Management

    - Try encorporating a little recognition and reward for the hard work.
    - Make the HR department more involved in the "career advancement" type conversations and meetings. They SHOULD know more about this kind of stuff.
    - WORK. LIFE. BALANCE. At the low salaries you pay, you cannot expect your staff to slave away like they do. Try introducing a little work/life balance.

    **Try training your managers to treat your employees like they deserve to be treated and watch the turnover disappear. **


  10. "Best Buy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor
    Current Employee - Supervisor
    Recommends
    Positive Outlook

    I have been working at Best Buy Canada full-time (More than 8 years)

    Pros

    Career advancement opportunities. Head office is local so there is lots of support and job opportunities there too. Good benefits and staff incentives.

    Cons

    Often work/life balance suffers. They rely heavily on the same people too frequently. On the job training could be better. There is a plan in place but the execution is often spotty and senior leadership does not place importance on it.

    Advice to Management

    Leaders need to be more experienced and know how to better handle challenging situations. Favouritism needs to stop.


Showing 594 of 611 reviews
Reset Filters