Best Buy Canada Reviews in Vancouver, BC | Glassdoor

Best Buy Canada Vancouver Reviews

Updated July 12, 2017
123 reviews

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Vancouver, BC, Canada Area (Canada)

3.2
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Ron Wilson
37 Ratings

123 Employee Reviews

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Pros
Cons
  • No commission for sales associates (in 27 reviews)

  • Pressure to sell warrantee without any commission (in 10 reviews)

More Pros and Cons

  1. "Sales Floor Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Connected Solutions Specialist in Vancouver, BC (Canada)
    Current Employee - Connected Solutions Specialist in Vancouver, BC (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy Canada full-time (Less than a year)

    Pros

    Very positive workplace, good health benefits, great EPP.

    Truly one of the most positive work environments I've ever worked in for sales. They offer leadership training, opportunities and mentor-ship to move up within the company.

    Cons

    Compensation is low.
    Pressure to meet sales goals.

    Advice to Management

    Management expects demanding sales goals to be met but with no personal incentive and low hourly wages.

    Management asks one thing but often practices another.


  2. "Its an OK job for people that want to get some experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Connected Solutions Specialist in Vancouver, BC (Canada)
    Current Employee - Connected Solutions Specialist in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Best Buy Canada (Less than a year)

    Pros

    Get experience in sales (then move on)

    Cons

    Management gets commission and you get a pet on the back
    Not a lot of room to advance
    Low salary

  3. "Give the opportunities to the people who deserve it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Software Consultant in Burnaby, BC (Canada)
    Former Contractor - Senior Software Consultant in Burnaby, BC (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy Canada as a contractor (More than 3 years)

    Pros

    - Good environment open space, cafeteria + gym + amenities.
    - Some interesting projects
    - Good life work balance
    - Some friendly people to work with

    Cons

    - There are a lot of good people who won't continue in the company because they are being left behind when it comes to new opportunities
    - too much focus in management
    - management has poor visibility of those who bring high impact in a daily-basis

    Advice to Management

    Value more the real doers and give credit to those who really make an impact.


  4. Helpful (3)

    "Digital Experience Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Experience Designer in Burnaby, BC (Canada)
    Current Employee - Digital Experience Designer in Burnaby, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy Canada full-time (More than a year)

    Pros

    - Good co-workers in the design team
    - New office renovations are great
    - Product discounts

    Cons

    - Tools and software are outdated but they expect you to output great work with them
    - Upper management does not seem knowledgeable of the industry standard in design/development
    - Work is not challenging
    - Amount of work is not based on the resources available which leads to OT a lot of the time
    - Butt in seats mentality (Results don't matter as much)

    Advice to Management

    - Give workers industry standard tools
    - Hire upper management that knows what is going on in the design industry


  5. Helpful (5)

    "Best Buy CHQ"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy Canada full-time (More than 3 years)

    Pros

    - Great co-workers
    - Staff Discounts
    - Best Buy Brand looks great on resume

    Cons

    - Compensation. Pays under market compared to other local companies. Especially in IT
    - No growth opportunity. Expects someone to be in their position for 5 + years without any sort of growth or learning opportunity
    - Wants to compete with other big players such as Amazon, Microsoft, Facebook, etc, but lacks the infrastructure to do so.
    - Losing great talents across the board because of Managers not listening to their employees.

    Advice to Management

    - Listen to employees. They are the day in and day out grunts that does your job. All management does is either blame or take credit for the team's effort
    - Compensate your workers better. Only delusional long tenure best buy employees accepts their low wages because they don't know any better what exists outside of Best Buy's walls


  6. Helpful (3)

    "Needs improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise Manager in Burnaby, BC (Canada)
    Current Employee - Merchandise Manager in Burnaby, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Best Buy Canada full-time (More than 3 years)

    Pros

    -Employee base is strong and committed to quality work
    -The company drives strong values
    -Store innovation is at its peak

    Cons

    -Leadership is unwilling to try new or unexplored territory
    -Lack of focus on paying their store personal at above average rates causes for a below average experience
    -Head office staff are told they are expected to do above average work but pay is at or below average
    -Company often gets slowed down by internal approvals

    Advice to Management

    -Pay your head office staff better to retain strong talent
    -Remove barriers of approval and empower your employees to make fiscally responsible decisions
    -Focus the customer experience with the Blue Shirts more


  7. Helpful (1)

    "Pricing Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pricing Administrator in Burnaby, BC (Canada)
    Former Employee - Pricing Administrator in Burnaby, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy Canada (More than a year)

    Pros

    Excellent company to work. Professional management and company supports the employee's growth by providing programs like development skills. Have other groups like EVOICE team which supports the team activities and always welcomes new members to join.

    Cons

    Company keep growing every year . Personally didn't find any Cons as there is always internal growth and BBY is very determined and pre-plan their projects and holiday plan.

    Advice to Management

    None

  8. "Relaxed & Consistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Burnaby, BC (Canada)
    Current Employee - Senior Financial Analyst in Burnaby, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy Canada full-time (More than a year)

    Pros

    - 9 - 5 without too much stress
    - full gym at headquarters & subsidized cafeteria (pretty good food)
    - spirit to work for our customers is positive and prevalent
    - pay is better than public accounting for current age & positition
    - regular interaction with senior leadership, feels inclusive

    Cons

    - movement up to management positions in the Finance dept is slow, only usually occurring when exiting mangers leave a position vacant
    -

    Advice to Management

    - don't become separated from your underlings by your office walls


  9. Helpful (6)

    "Stop Favouritism!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Burnaby, BC (Canada)
    Current Employee - Software Developer in Burnaby, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Employee discount
    Location is good and lots of parking

    Cons

    1- Favouritism
    2- Lack of leadership
    3- Buggy Legacy app
    4- Lots of Politics
    5- Noisy office with super small desk and no privacy

    Advice to Management

    Stop Favouritism. Listen to others as well.


  10. Helpful (7)

    "Doesn't uphold the cultural values it aspires to - NOT AMAZING!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in Burnaby, BC (Canada)
    Former Employee - Recruiter in Burnaby, BC (Canada)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy Canada full-time (More than a year)

    Pros

    If you want to play the politics and hope you don't get fired in the annual "cull" then you could have a long career here....maybe.

    Staff discount

    Cons

    - Politics, politics, politics
     - Incompetent Senior Managers who are promoted in to positions they have no experience for
     - Meetings about meetings about meetings - whoever can shout the loudest and is in the club will be heard, everyone else is ignored
     - Unless you come from the almighty Retail you'll probably be overlooked
     - If you work in a support function you'll be treated like dirt
     - THE WEBSITE DOESN'T WORK....whilst availing of the staff discount I was delivered a smashed 50" TV, couldn't order a simple pair of headphones without having to go to the store to be told they weren't there, overcharged twice

    Advice to Management

    Not sure what can be done...there's too many layers and it all hinges on the basis that if people keep buying online it will work out somehow


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