Former Employee - General Manager in Charlotte, NC
Former Employee - General Manager in Charlotte, NC
Doesn't Recommend
Positive Outlook
Disapproves of CEO
I worked at Best Buy full-time (More than 10 years)
Pros
Pay is good with a decent base salary (depends on your district manager) and bonus potential monthly and quarterly. There is also Long Term Incentive in the form of stock shares
Cons
Worked a decade for this company with great success. 2 months into taking over a new store and I was pushed out to make room for a GM whose store was closed 1 month prior. It really can be about how the people at the top feel about you personally
Former Employee - Anonymous Employee in Charlotte, NC
Former Employee - Anonymous Employee in Charlotte, NC
Doesn't Recommend
Neutral Outlook
No opinion of CEO
I worked at Best Buy full-time (More than 5 years)
Pros
When I first started it was great, but the focus went from happy employees and great customer service...to numbers.. you are a number and so are employees
Cons
They don't look at you as a person, but what how much you can sale.. I didn't get fired because of numbers I can keep up with my numbers... but saw to many people who really tried get fired.
Former Employee - Sales Consultant in Charlotte, NC
Former Employee - Sales Consultant in Charlotte, NC
Doesn't Recommend
Neutral Outlook
No opinion of CEO
I worked at Best Buy part-time (More than a year)
Pros
The only saving grace about this job is working with your fellow co-workers. When you're a salesman you have to rely on each other a lot for support in the job. Whether it's lifting something heavy, getting information you don't know, or just having your back.
Cons
The starting pay is horrible. The management there is irresponsible, demanding, and rude. They'll often call you in at the last minute, and punish you if you don't answer. And they'll punish you for literally being one minute late.
Advice to Management
Treat employees with some respect, and pay them a little more.
Current Employee - Best Buy Sales Associate in Charlotte, NC
Current Employee - Best Buy Sales Associate in Charlotte, NC
Neutral Outlook
No opinion of CEO
I have been working at Best Buy part-time (Less than a year)
Pros
For a retail job, selling technology is a lot better subject matter than most. You get to talk with people in somewhat unique interactions, not just mindless cash register punching.
Cons
Held to many different sales numbers. The expectations of commission sales without the money for it. Because of company expectations, management was obsessed with credit card applications, to the point my superiors asked me to trick people into it. Also have to work Thanksgiving. I worked 16 out of 24 hours during black Friday.
Advice to Management
Stop trying to cram credit cards down people's throats. If you are so concerned with people hitting hard sales quotas, pay commission.
Best Buy Response
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