Best Buy Reviews in Charlotte, NC | Glassdoor

Best Buy Charlotte Reviews

Updated April 18, 2017
50 reviews

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Charlotte, NC

3.7
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Best Buy CEO Hubert Joly
Hubert Joly
19 Ratings

50 Employee Reviews

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Pros
Cons
  • Somewhat of a hard work life balance (in 422 reviews)

  • Working up to full-time means you are part-time for awhile (in 466 reviews)

More Pros and Cons

  1. "Mobile Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Charlotte, NC
    Current Employee - Best Buy Mobile Sales Associate in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Great team, relaxed work setting (if your competent at your job), Great pay and benefits.

    Cons

    Some employees are not as motivated to perform as others which creates a negative perception for customers or other employees to interact with them.


  2. "Sales Associates"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Doesn't Recommend
    No opinion of CEO

    I worked at Best Buy (More than 5 years)

    Pros

    The discounts was really good.

    Cons

    They are so numbers driven that they have lost a lot of the customer service aspect


  3. "Warehouse Worker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Neutral Outlook

    I have been working at Best Buy part-time (More than a year)

    Pros

    Flexible Hours and descent starting pay for retail.

    Cons

    Management could be so much better. Small and slow pay increases.


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  5. "Sometimes fun, most times bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Charlotte, NC
    Former Employee - Sales Consultant in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    The only saving grace about this job is working with your fellow co-workers. When you're a salesman you have to rely on each other a lot for support in the job. Whether it's lifting something heavy, getting information you don't know, or just having your back.

    Cons

    The starting pay is horrible. The management there is irresponsible, demanding, and rude. They'll often call you in at the last minute, and punish you if you don't answer. And they'll punish you for literally being one minute late.

    Advice to Management

    Treat employees with some respect, and pay them a little more.


  6. "Good Overall place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Sales Associate in Charlotte, NC
    Current Employee - Best Buy Sales Associate in Charlotte, NC
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    For a retail job, selling technology is a lot better subject matter than most. You get to talk with people in somewhat unique interactions, not just mindless cash register punching.

    Cons

    Held to many different sales numbers. The expectations of commission sales without the money for it. Because of company expectations, management was obsessed with credit card applications, to the point my superiors asked me to trick people into it. Also have to work Thanksgiving. I worked 16 out of 24 hours during black Friday.

    Advice to Management

    Stop trying to cram credit cards down people's throats. If you are so concerned with people hitting hard sales quotas, pay commission.


  7. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than 3 years)

    Pros

    Thy care about their employees

    Cons

    Little to no training when hired.

    Advice to Management

    Providing better training for new employees will help lessen turnover.


  8. "Multi-channel"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy (More than a year)

    Pros

    Nice exposure to sales and entry level exposure to basic skills

    Cons

    Company focused company focused company focused


  9. "Location was shut down"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Charlotte, NC
    Former Employee - General Manager in Charlotte, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay for the work performed. Great peer team!!! Support when needed. Great employee team!!!

    Cons

    District leadership clearly had favorites and made no effort to hide that!

    Advice to Management

    Be more specific. Don't expect people to know what you expect if you don;t clearly tell them. Hide the favoritism better.


  10. Helpful (1)

    "Decent Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Asset Protection Associate in Charlotte, NC
    Current Employee - Asset Protection Associate in Charlotte, NC
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Good job to get you through high school and college. Benefits aren't bad, either. Bonuses are pretty good as well.

    Cons

    Working in retail can be very stressful. Expect to deal with troublesome customers. The pay could be higher as well, considering the things you have to put up with.

    Advice to Management

    Try to hire reliable and dependent people. Nothing worse when you have to work more because someone didn't show up to work, or didn't do the job right.


  11. "Mobile Sales Associage"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Computer Technician in Charlotte, NC
    Former Employee - Computer Technician in Charlotte, NC
    Recommends
    Positive Outlook

    I worked at Best Buy full-time (More than 10 years)

    Pros

    It was a great place to work during the Christmas Holidays. I needed a job and they came at the right time. Jobs were hard to find and still hard to find. It got me until January. I got to learn different things. I learned how to price match. I got better at running a register. I was a great opportunity.

    Cons

    I would recommend that Best Buy hire people for part-time and full- time positions. People needs jobs now days. The job was just only seasonal. It did not last long enough. They need to hire more full-time people instead of Seasonal people.

    Advice to Management

    Hire more full time people. They need more people to apply.


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