Best Buy Reviews in Charlotte, NC | Glassdoor

Best Buy Charlotte Reviews

Updated May 8, 2018
55 reviews

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Charlotte, NC

3.2
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55 Employee Reviews

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Pros
Cons
  • "Work life balance but its retail" (in 478 reviews)

  • "Is hard to get hired on full time" (in 547 reviews)

More Pros and Cons

  1. "Best Buy Mobile Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mobile Sales Consultant in Charlotte, NC
    Former Employee - Mobile Sales Consultant in Charlotte, NC

    I worked at Best Buy full-time (More than a year)

    Pros

    Great work experience.
    The store is your oyster, you can learn many things about different departments and products.

    Cons

    Great place to work, but it's still a retail job.

    Advice to Management

    Keep up with the great work, the company has made great strides.


  2. "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Charlotte, NC
    Former Employee - Sales Consultant in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    Decent pay
    Nice Discounts
    Opportunity for Growth
    Great Incentives for full time

    Cons

    Extremely Goal Driven
    A lot of micro management

  3. "Make friends with the people at the top"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Charlotte, NC
    Former Employee - General Manager in Charlotte, NC
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Best Buy full-time (More than 10 years)

    Pros

    Pay is good with a decent base salary (depends on your district manager) and bonus potential monthly and quarterly. There is also Long Term Incentive in the form of stock shares

    Cons

    Worked a decade for this company with great success. 2 months into taking over a new store and I was pushed out to make room for a GM whose store was closed 1 month prior. It really can be about how the people at the top feel about you personally


  4. "The good and the bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 5 years)

    Pros

    When I first started it was great, but the focus went from happy employees and great customer service...to numbers.. you are a number and so are employees

    Cons

    They don't look at you as a person, but what how much you can sale.. I didn't get fired because of numbers I can keep up with my numbers... but saw to many people who really tried get fired.

    Advice to Management

    Trying helping people before firing them


  5. "merchandising"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at Best Buy part-time (More than a year)

    Pros

    co-workers are easy to get along with, good discounts on products

    Cons

    working weekends and major holidays (thanksgiving)


  6. "Mobile Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mobile Sales in Charlotte, NC
    Current Employee - Mobile Sales in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Good benefits, fun environment, PTO

    Cons

    No commission but they still expect you to meet sales goals even when there are no customers, biased leadership


  7. "Warehouse Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Neutral Outlook

    I have been working at Best Buy part-time (More than a year)

    Pros

    Flexible Hours and descent starting pay for retail.

    Cons

    Management could be so much better. Small and slow pay increases.

  8. "Sometimes fun, most times bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Charlotte, NC
    Former Employee - Sales Consultant in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    The only saving grace about this job is working with your fellow co-workers. When you're a salesman you have to rely on each other a lot for support in the job. Whether it's lifting something heavy, getting information you don't know, or just having your back.

    Cons

    The starting pay is horrible. The management there is irresponsible, demanding, and rude. They'll often call you in at the last minute, and punish you if you don't answer. And they'll punish you for literally being one minute late.

    Advice to Management

    Treat employees with some respect, and pay them a little more.


  9. "Mobile Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Charlotte, NC
    Current Employee - Best Buy Mobile Sales Associate in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Great team, relaxed work setting (if your competent at your job), Great pay and benefits.

    Cons

    Some employees are not as motivated to perform as others which creates a negative perception for customers or other employees to interact with them.


  10. "Good Overall place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Sales Associate in Charlotte, NC
    Current Employee - Best Buy Sales Associate in Charlotte, NC
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    For a retail job, selling technology is a lot better subject matter than most. You get to talk with people in somewhat unique interactions, not just mindless cash register punching.

    Cons

    Held to many different sales numbers. The expectations of commission sales without the money for it. Because of company expectations, management was obsessed with credit card applications, to the point my superiors asked me to trick people into it. Also have to work Thanksgiving. I worked 16 out of 24 hours during black Friday.

    Advice to Management

    Stop trying to cram credit cards down people's throats. If you are so concerned with people hitting hard sales quotas, pay commission.


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