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    Best Buy Charlotte Reviews

    Updated February 5, 2018
    53 reviews

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    Charlotte, NC
    3.0
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Best Buy CEO Hubert Joly
    Hubert Joly
    21 Ratings
    Top CEO 2017

    53 Employee Reviews

    Sort: PopularRatingDate
    Pros
    Cons

    • Work-life balance is difficult to perfect (in 468 reviews)

    • Is hard to get hired on full time (in 540 reviews)

    More Pros and Cons

    1. "Mobile Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Best Buy Mobile Sales Associate in Charlotte, NC
      Current Employee - Best Buy Mobile Sales Associate in Charlotte, NC
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Best Buy part-time (More than a year)

      Pros

      Great team, relaxed work setting (if your competent at your job), Great pay and benefits.

      Cons

      Some employees are not as motivated to perform as others which creates a negative perception for customers or other employees to interact with them.

    2. "Make friends with the people at the top"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - General Manager in Charlotte, NC
      Former Employee - General Manager in Charlotte, NC
      Doesn't Recommend
      Positive Outlook
      Disapproves of CEO

      I worked at Best Buy full-time (More than 10 years)

      Pros

      Pay is good with a decent base salary (depends on your district manager) and bonus potential monthly and quarterly. There is also Long Term Incentive in the form of stock shares

      Cons

      Worked a decade for this company with great success. 2 months into taking over a new store and I was pushed out to make room for a GM whose store was closed 1 month prior. It really can be about how the people at the top feel about you personally

      3. Join the Best Buy team
      See Our Latest Jobs

    3. "The good and the bad"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Charlotte, NC
      Former Employee - Anonymous Employee in Charlotte, NC
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Best Buy full-time (More than 5 years)

      Pros

      When I first started it was great, but the focus went from happy employees and great customer service...to numbers.. you are a number and so are employees

      Cons

      They don't look at you as a person, but what how much you can sale.. I didn't get fired because of numbers I can keep up with my numbers... but saw to many people who really tried get fired.

      Advice to Management

      Trying helping people before firing them

    4. "merchandising"

      StarStarStarStarStar
      Current Employee - Anonymous Employee in Charlotte, NC
      Current Employee - Anonymous Employee in Charlotte, NC

      I have been working at Best Buy part-time (More than a year)

      Pros

      co-workers are easy to get along with, good discounts on products

      Cons

      working weekends and major holidays (thanksgiving)

    5. "Mobile Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Mobile Sales in Charlotte, NC
      Current Employee - Mobile Sales in Charlotte, NC
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Best Buy full-time (More than a year)

      Pros

      Good benefits, fun environment, PTO

      Cons

      No commission but they still expect you to meet sales goals even when there are no customers, biased leadership

    6. "Warehouse Worker"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Charlotte, NC
      Current Employee - Anonymous Employee in Charlotte, NC
      Recommends
      Neutral Outlook

      I have been working at Best Buy part-time (More than a year)

      Pros

      Flexible Hours and descent starting pay for retail.

      Cons

      Management could be so much better. Small and slow pay increases.

    7. "Sometimes fun, most times bad"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Consultant in Charlotte, NC
      Former Employee - Sales Consultant in Charlotte, NC
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Best Buy part-time (More than a year)

      Pros

      The only saving grace about this job is working with your fellow co-workers. When you're a salesman you have to rely on each other a lot for support in the job. Whether it's lifting something heavy, getting information you don't know, or just having your back.

      Cons

      The starting pay is horrible. The management there is irresponsible, demanding, and rude. They'll often call you in at the last minute, and punish you if you don't answer. And they'll punish you for literally being one minute late.

      Advice to Management

      Treat employees with some respect, and pay them a little more.

    8. "Good Overall place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Best Buy Sales Associate in Charlotte, NC
      Current Employee - Best Buy Sales Associate in Charlotte, NC
      Neutral Outlook
      No opinion of CEO

      I have been working at Best Buy part-time (Less than a year)

      Pros

      For a retail job, selling technology is a lot better subject matter than most. You get to talk with people in somewhat unique interactions, not just mindless cash register punching.

      Cons

      Held to many different sales numbers. The expectations of commission sales without the money for it. Because of company expectations, management was obsessed with credit card applications, to the point my superiors asked me to trick people into it. Also have to work Thanksgiving. I worked 16 out of 24 hours during black Friday.

      Advice to Management

      Stop trying to cram credit cards down people's throats. If you are so concerned with people hitting hard sales quotas, pay commission.

    9. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Charlotte, NC
      Current Employee - Anonymous Employee in Charlotte, NC
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Best Buy part-time (More than 3 years)

      Pros

      Thy care about their employees

      Cons

      Little to no training when hired.

      Advice to Management

      Providing better training for new employees will help lessen turnover.

    10. "Multi-channel"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Charlotte, NC
      Former Employee - Anonymous Employee in Charlotte, NC
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Best Buy (More than a year)

      Pros

      Nice exposure to sales and entry level exposure to basic skills

      Cons

      Company focused company focused company focused

    Showing 53 of 16,234 reviews
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