Best Buy Reviews in Chicago, IL | Glassdoor

Best Buy Chicago Reviews

Updated March 18, 2019
154 reviews

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Chicago, IL

3.7
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154 Employee Reviews

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Pros
  • "The employee discount is great and I love the accommodations" (in 1863 reviews)

  • "Fun to work for and all around enjoyable" (in 314 reviews)

Cons
  • "Hours are long and tough to manage work life balance" (in 502 reviews)

  • "New full-time employees PTO hours are extremely small" (in 563 reviews)

More Pros and Cons

  1. "Consultation Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Conaultation Agent in Chicago, IL
    Current Employee - Conaultation Agent in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than 3 years)

    Pros

    Flexible schedule, good pay for student, and friendly environment.

    Cons

    Pressure during holidays to sell, management might not care about finals schedule.

    Advice to Management

    Don't blame slump sales on employees when the traffic coming into the store is obviously really low.


  2. "Great work environment/ coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Chicago, IL
    Former Employee - Customer Service Specialist in Chicago, IL

    I worked at Best Buy full-time (More than 3 years)

    Pros

    Great co workers, usually busy enough work with managing phone calls, and customers in store.

    Cons

    Benefits weren't great, health insurance was expensive for only a health spending account.

  3. "Great Company but Location determines culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Chicago, IL
    Current Employee - Sales Consultant in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    - Great benefits
    -Great training available for new employees
    - Great employee discount
    -PTO is friendly

    Cons

    -Strong Quotas have to be met without commission
    -Micro management of sales
    - Customers can be pretty stupid, ignorant

    Advice to Management

    Company is growing bring back monthly bonuses


  4. "Good starting job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    You really get comfortable with tech and you also get a killer discount

    Cons

    Sometimes there is favoritism in management


  5. "Results based job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mobile Sales Consultant in Chicago, IL
    Former Employee - Mobile Sales Consultant in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    Get to work with the latest technology.

    Cons

    Pushed to sell more than satisfy customer needs.


  6. "Good place to start your career, if you like retail."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialty Sales Manager - Pacific Sales in Chicago, IL
    Current Employee - Specialty Sales Manager - Pacific Sales in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 5 years)

    Pros

    Good pay, solid benefits, lots of training opportunities

    Cons

    Working nights, weekends, and just a about every holiday. GMs that only seem to average 30 hours/week and think they know what's going on in the store. Not a very professional atmosphere with mostly young employees. 3rd party delivery teams and installers have tons of issues.

    Advice to Management

    Fix the fulfilment & delivery/install issues in appliances and you could rule the market in that category.


  7. "Not Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inventory Specialist in Chicago, IL
    Current Employee - Inventory Specialist in Chicago, IL
    Recommends
    Neutral Outlook

    I have been working at Best Buy part-time (More than 10 years)

    Pros

    You meet a lot of great people working at the store and make lifetime friends.
    You can move up quickly if that is your goal.

    Cons

    It's retail.
    If you dont plan on moving up, you will get typical $.25 raises.

  8. "A Fine Retail Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Lead in Chicago, IL
    Former Employee - Sales Lead in Chicago, IL

    I worked at Best Buy full-time (More than 8 years)

    Pros

    Flexible work hours
    Competitive pay for retail
    Great discount
    Ability to easily move between locations
    Management at my location was great to work for and with

    Cons

    Not much upward movement
    Company restructures once every 18-24 months
    Constant changes in metrics and accountability
    Holiday season


  9. "Take this as a temporary position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Theater Sales Associate in Chicago, IL
    Current Employee - Home Theater Sales Associate in Chicago, IL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Best Buy part-time (More than 3 years)

    Pros

    Discounts, accommodations, easy work and school balance.

    Cons

    Retail hours, no union, no set hours, hourly pay, no thanksgiving, holiday work requirements, managers can take or give as many hours as they please.

    Advice to Management

    No one enjoys a job where everything can go up or down in one day.


  10. "Digital imaging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    It was a ok company it all depends on your manager that will decide a lot

    Cons

    Hitting department goals and early meetings

    Advice to Management

    It wasn't has hitting goals for me the main thing was attaching


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