Best Buy Reviews in Chicago, IL | Glassdoor

Best Buy Chicago Reviews

Updated January 28, 2019
435 reviews

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Chicago, IL Area

3.5
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435 Employee Reviews

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Pros
  • "The employee discount is great and I love the accommodations" (in 1863 reviews)

  • "Fun to work for and all around enjoyable" (in 314 reviews)

Cons
  • "Hours are long and tough to manage work life balance" (in 502 reviews)

  • "New full-time employees PTO hours are extremely small" (in 563 reviews)

More Pros and Cons

  1. "Mobile Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Highland, IN
    Current Employee - Sales Associate in Highland, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Fun, always moving, never the same, fast paced

    Cons

    a lot of learning before partaking in the job

    Advice to Management

    keep doing the good work


  2. "Good Entry Level Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mobile Sales Consultant in Arlington Heights, IL
    Current Employee - Mobile Sales Consultant in Arlington Heights, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy (More than 3 years)

    Pros

    Fun environment to work in

    Cons

    Inconsistent management when it comes to store policies

  3. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Tinley Park, IL
    Former Employee - Customer Service Representative in Tinley Park, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    Great coworkers and good atmosphere

    Cons

    Overworked and unappreciated by management


  4. "Good Company, room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Aurora, IL
    Current Employee - Sales Representative in Aurora, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 5 years)

    Pros

    Fun place to work, great coworkers, easy to move up if you put work in, easy to bonus

    Cons

    Managers can micromanage, working weekends, managers give hard time when requesting certain days off, no consistency in schedule

    Advice to Management

    Micromanaging kills moral and makes great employees leave


  5. "Flexible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Geek Squad, Consultation Agent in Downers Grove, IL
    Current Employee - Geek Squad, Consultation Agent in Downers Grove, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    This company works with your schedule and full time work schedule.

    Cons

    The pay rate for my experience is laughable.

    Advice to Management

    Keep up the good work, GS makes Best Buy great, ARAs should be paid $30+ an hour


  6. "Great Environment, except during the holidays"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising Specialist in Downers Grove, IL
    Current Employee - Merchandising Specialist in Downers Grove, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Cash Bonus every month based on store performance.
    They teach you everything you need to know about the job.
    Potential of moving upwards into the company as leadership positions.

    Cons

    Warehouse has long hours, especially during the holidays
    Management is extremely stressed out during the holidays

    Advice to Management

    Advice to Management at my specific store is to keep the department leaders in the loop as to what is happening overall in the store. Use the people that you have to get large projects done especially close to the holidays or when sales end. Don't assume that 2 people can do a 6+ person job.


  7. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Schaumburg, IL
    Current Employee - Customer Service Representative in Schaumburg, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    - Great Discounts on Insignia products

    Cons

    - Sometimes management could be little too needy.

  8. "It's a great position and teaches you alot about how cellphones."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mobile - Sales Consultant in Bloomingdale, IL
    Former Employee - Mobile - Sales Consultant in Bloomingdale, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Flexible hours, great manager, great team.

    Cons

    Asking for days off, a lot of down time.

    Advice to Management

    Needs better structure and treat everyone equally


  9. "You're gonna have a bad time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Schaumburg, IL
    Former Employee - Sales Associate in Schaumburg, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    If you like face to face sales, and nonstop, this job is for you

    Cons

    Bad scheduling, constant push to be doing more chain possible, management usually on your car about something, even if you're hittng your goals


  10. "Best Buy, best of retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Northbrook, IL
    Former Employee - Sales Associate in Northbrook, IL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    It's a good place to get discounts
    Good pay for retail
    The atmosphere makes it feel like you're NOT doing retail.

    Cons

    Management
    Great training when you start out, however it isn't kept up

    Advice to Management

    Managers need to be trained more. I've seen it too often, a bright eyed new manager walks in and wants to change everything.


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