Best Buy Reviews in Chicago, IL | Glassdoor

Best Buy Chicago Reviews

Updated November 28, 2018
432 reviews

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Chicago, IL Area

3.5
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432 Employee Reviews

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Pros
Cons
  • "Work life balance but its retail" (in 489 reviews)

  • "Is hard to get hired on full time" (in 559 reviews)

More Pros and Cons

  1. "Mobile Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Highland, IN
    Current Employee - Sales Associate in Highland, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Fun, always moving, never the same, fast paced

    Cons

    a lot of learning before partaking in the job

    Advice to Management

    keep doing the good work


  2. "Flexible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Geek Squad, Consultation Agent in Downers Grove, IL
    Current Employee - Geek Squad, Consultation Agent in Downers Grove, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    This company works with your schedule and full time work schedule.

    Cons

    The pay rate for my experience is laughable.

    Advice to Management

    Keep up the good work, GS makes Best Buy great, ARAs should be paid $30+ an hour

  3. "Great Environment, except during the holidays"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising Specialist in Downers Grove, IL
    Current Employee - Merchandising Specialist in Downers Grove, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Cash Bonus every month based on store performance.
    They teach you everything you need to know about the job.
    Potential of moving upwards into the company as leadership positions.

    Cons

    Warehouse has long hours, especially during the holidays
    Management is extremely stressed out during the holidays

    Advice to Management

    Advice to Management at my specific store is to keep the department leaders in the loop as to what is happening overall in the store. Use the people that you have to get large projects done especially close to the holidays or when sales end. Don't assume that 2 people can do a 6+ person job.


  4. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Schaumburg, IL
    Current Employee - Customer Service Representative in Schaumburg, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    - Great Discounts on Insignia products

    Cons

    - Sometimes management could be little too needy.


  5. "It's a great position and teaches you alot about how cellphones."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mobile - Sales Consultant in Bloomingdale, IL
    Former Employee - Mobile - Sales Consultant in Bloomingdale, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Flexible hours, great manager, great team.

    Cons

    Asking for days off, a lot of down time.

    Advice to Management

    Needs better structure and treat everyone equally


  6. "You're gonna have a bad time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Schaumburg, IL
    Former Employee - Sales Associate in Schaumburg, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    If you like face to face sales, and nonstop, this job is for you

    Cons

    Bad scheduling, constant push to be doing more chain possible, management usually on your car about something, even if you're hittng your goals


  7. "Best Buy, best of retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Northbrook, IL
    Former Employee - Sales Associate in Northbrook, IL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    It's a good place to get discounts
    Good pay for retail
    The atmosphere makes it feel like you're NOT doing retail.

    Cons

    Management
    Great training when you start out, however it isn't kept up

    Advice to Management

    Managers need to be trained more. I've seen it too often, a bright eyed new manager walks in and wants to change everything.

  8. "Great Discounts and Decent Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Sales Specialist in Bloomingdale, IL
    Former Employee - Computer Sales Specialist in Bloomingdale, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    The discounts you get at Best Buy are amazing! I don't know any other companies that offer the mark downs like Best Buy

    Cons

    Management is stern on employees and push you to sell products on customers that are unwilling.

    Advice to Management

    Realize that people come into Best Buy with the amount they are willing to spend and a product in mind. This is the digital age.


  9. "Mobile Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Orland Park, IL
    Current Employee - Best Buy Mobile Sales Associate in Orland Park, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    The benefits are great, good employee discount, and the staff/coworkers are almost always amazing.

    Cons

    Management is out of sorts at this location. Not every department is treated the same or even acknowledged by higher ups. Favoritism is big at this location. I can’t speak for Best Buy as a whole but Orland Park needs some work.

    Advice to Management

    Treat your team with respect. Tons of favoritism going on which is just insulting to workers in multiple departments. Management needs to learn how to be managers and keep personal lives/issues out of work. I’m not heartless and I understand bad days, but days shouldn’t turn into weeks, and weeks shouldn’t turn into months. Get it together.


  10. "Great company overall. Culture among most bestbuy stores I have visited has been really good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Conultation Agent in Algonquin, IL
    Current Employee - Conultation Agent in Algonquin, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Employee discount is great
    Flexible scheduling

    Cons

    No cons at the moment


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