Best Buy Reviews in Chicago, IL | Glassdoor

Best Buy Chicago Reviews

Updated August 9, 2018
422 reviews

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Chicago, IL Area

3.4
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422 Employee Reviews

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Pros
Cons
  • "Work-life balance is difficult to perfect" (in 478 reviews)

  • "Is hard to get hired on full time" (in 549 reviews)

More Pros and Cons

  1. "Great company overall. Culture among most bestbuy stores I have visited has been really good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Conultation Agent in Algonquin, IL
    Current Employee - Conultation Agent in Algonquin, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Employee discount is great
    Flexible scheduling

    Cons

    No cons at the moment


  2. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Skokie, IL
    Former Employee - Sales Associate in Skokie, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    Flexible on hours. Great benefits.

    Cons

    Hard to get promoted but doable.

    Advice to Management

    Make it easier for internal promotions

  3. "Good place to start your career, if you like retail."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialty Sales Manager - Pacific Sales in Chicago, IL
    Current Employee - Specialty Sales Manager - Pacific Sales in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 5 years)

    Pros

    Good pay, solid benefits, lots of training opportunities

    Cons

    Working nights, weekends, and just a about every holiday. GMs that only seem to average 30 hours/week and think they know what's going on in the store. Not a very professional atmosphere with mostly young employees. 3rd party delivery teams and installers have tons of issues.

    Advice to Management

    Fix the fulfilment & delivery/install issues in appliances and you could rule the market in that category.


  4. "Great place, too little pay and no movement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Geek Squad, Consultation Agent in DeKalb, IL
    Current Employee - Geek Squad, Consultation Agent in DeKalb, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than 3 years)

    Pros

    Great environment, great managers, and a system in place to make sure employees are heard. Pays more than most retail jobs. Get employee discount, although you can't really afford to buy anything.

    Cons

    It's retail so event though it's better than Wal-Mart you still make bottom of the barrel income. There is no real room for advancement unless your willing to move far distances (like multiple states away). No commission, but we are still required to meet monthly goals - all stick and no carrot.

    Advice to Management

    I know you get big bonuses when we meet our goals but remember, we get almost nothing for meeting our goals. The pressure is sometimes too much. I feel like all you care about is sales, credit cards, and total tech support. The truth is: that is all you care about. You guys need to be realistic.


  5. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Orland Park, IL
    Current Employee - Cashier in Orland Park, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    good work environment and positive co workers

    Cons

    customers are sometimes tough to deal with


  6. "Not a company for intellectual college graduates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Downers Grove, IL
    Former Employee - Sales Representative in Downers Grove, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    The only pro is that you will meet new people and gain new product knowledge but if the fast paced environment isn’t for you then it’s a no go. Managers are okay if you get on their good side. Products are amazing though.

    Cons

    The workplace is competitive, too many politics within the management and workers, have to dedicate your entire life to Best Buy as if it’s your professional career. The place is not professional one bit, it’s just a part time retail job for extra cash! Trust me, don’t waste your time trying to go up the ladder there. It’s all politics and you will have to suck up to management and downgrade your worth to get to a position that will in end just pay you about $40K a year. Unless your a high school drop out, just stay away. Plus they micromanage and if you can’t handle the burn, you’re going to hate it more.

    Advice to Management

    Stop with the micromanagement! Your associates are not your donkeys! They are worth something and they are valuable! Not your donkeys where you get to micromanage them all day! Especially in computing department!


  7. "Not Sure If The Pros Outweigh The Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Bloomingdale, IL
    Former Employee - Customer Service Specialist in Bloomingdale, IL
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    discount on certain items, flexible schedule, well-meaning people

    Cons

    micromanagement, total lack and break down of communication, cliques

  8. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Orland Park, IL
    Former Employee - Sales Associate in Orland Park, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    Employee discount
    The pay is okay just depends on what department you work for and how much experience you have
    Tuition reimbursement

    Cons

    Poor management
    Micromanaging
    You work tons of hours specially holiday season you have no time to spend with family or friends.
    A lot of favoritism

    Advice to Management

    If I could give 0 starts I would but the best advice I could give to upper management is to reconsider your current employees by that I mean general managers and store managers because they don’t know how to treat the employees at all. I don’t understand how they have many years working in retail and don’t know how to act and treat people. I’m not sure if all Best Buy’s are like that but I WOULD NEVER Recommend anyone to apply at the IL ORLAND PARK location. That’s the worst store you can shop or work for.


  9. "Depends on your management team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Bolingbrook, IL
    Current Employee - Retail Sales Associate in Bolingbrook, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Employee Discount
    PTO hours for full-time employees
    401K and Medical are competitive
    Education reimbursement

    Cons

    Management system
    Non-commission sales job with expectations similar to commissions sales (with lacking incentives)
    Described as a "Customer-First" environment but treated and acted upon as a "Sales-First" environment

    Advice to Management

    Care about your employees, since your demeanor will sway employee actions towards customers, which will impact your bottom line far more than anything else.


  10. "Too much politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Warehouse Associate in North Riverside, IL
    Former Employee - Best Buy Warehouse Associate in North Riverside, IL
    Recommends
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    It's a fun place to work, the job is easy and as long as you get there on time and get your work done management will treat you fine. The discount is also amazing.

    Cons

    After about 2 years of working there for $9.25 per hour they hired a few new people. Turned out they were getting paid $10.50, I like many of my co-workers asked to have our hourly wage raised to at least match but they told a lot of us that we did not qualify for a raise. Keep in mind that in those two years working there I had been employee of the month at least four times and had not missed work more than twice only for medical reasons which I called in for. In my time working there I noticed that moving Up In The Company is more of popularity contest then anything.


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