Best Buy Reviews in Chicago, IL | Glassdoor

Best Buy Chicago Reviews

Updated October 12, 2017
403 reviews

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Chicago, IL Area

3.8
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403 Employee Reviews

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Pros
Cons
  • Somewhat of a hard work life balance (in 434 reviews)

  • I wish I could have been a full time employee (in 502 reviews)

More Pros and Cons

  1. "Good beginning job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mobile Sales Consultant in Northbrook, IL
    Former Employee - Mobile Sales Consultant in Northbrook, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    Best buy when I was working there (from 2013-jan2017) was a great company to work for. Great pay for a beginner's job and friendly workplace.

    Cons

    Best buy has made some changes that have made the workplace worse, less friendly, and less of a place you'd want to work in.

    Advice to Management

    Go back to the old best buy style.


  2. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Lansing, IL
    Former Employee - Customer Service in Lansing, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Best Buy (More than a year)

    Pros

    Coworkers were fun to work with. You meet a lot of great people

    Cons

    Credit card goals, rude customers always trying to return items they should not

    Advice to Management

    None

  3. "Cool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Mobile Sales Associate in Chicago, IL
    Former Employee - Best Buy Mobile Sales Associate in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Phones, people, social. It is a fun job to be at. You will learn a lot of things. Great time

    Cons

    Management. They managers are up tight sometimes. At least when I was there a year ago. It might have changed

    Advice to Management

    Ease up relax


  4. "Digital imaging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    It was a ok company it all depends on your manager that will decide a lot

    Cons

    Hitting department goals and early meetings

    Advice to Management

    It wasn't has hitting goals for me the main thing was attaching


  5. "Did not care about their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Supervisor in Downers Grove, IL
    Former Employee - Sales Supervisor in Downers Grove, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Best Buy full-time (More than 5 years)

    Pros

    Locations all across the country for easy job relocation. Many different positions available. All high school students. No other pros.

    Cons

    High turnover rate...bad management with no training...senior citizens who are unreliable no consequences for not showing up for work...bad benefits

    Advice to Management

    Treat employees better


  6. "Back office Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Back Office Lead in McHenry, IL
    Former Employee - Back Office Lead in McHenry, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Pay is great! Really fun company to work for. Great job for first jobs or even looking to promote. Great discounts!!!

    Cons

    Management at 1166 was not fair with all of the employees that worked for them. The upper management had favorites and treated them better then others.

    Advice to Management

    Find better management that is honest with their employees


  7. "If you know how to sell, it is very fun and rewarding."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Apple Expert in Lowell, IN
    Current Employee - Apple Expert in Lowell, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Discount. The coworkers, depending on your store, are like one big family. Even if you aren't a people person, shifts go by fast due to the length of interactions.

    Cons

    If you don't perform, sometimes there is pressure you can feel from your managers trying to improve your skills. Sometimes customers get upset with you as well.

  8. Helpful (1)

    "Have Fun Being the Best!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate Part Time, Seasonal in Tinley Park, IL
    Former Employee - Sales Associate Part Time, Seasonal in Tinley Park, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    Flexible work, quality training, product knowledge. Their model creates solution makers!

    Cons

    If you are seasonal, eat lunch/dinner before your shift, or you will be hangry.

    Advice to Management

    Thanks for bringing quality talent to stores, to work alongside.


  9. "CAN be a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mobile Sales Associate in Chicago, IL
    Current Employee - Mobile Sales Associate in Chicago, IL
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Best Buy (More than a year)

    Pros

    If you're willing to attack your sales goals even though you make no commision there is potential for a number of raises and promotions.

    Cons

    Part timers don't get much in the way of promotions or pay increases which sucks when you don't make commission.

    Seems like they want you to make working at Best Buy a career move which is okay for some i'm sure but many wont appreciate the pressure to sell for no commision.

    Advice to Management

    They preach that their sales associates don't make commission but I don't think it makes your customers trust you anymore than anyone else. Most people assume you make commision anyway and even if they know you don't they still don't trust retail salesmen. If you're going to push your employees to upsell then they need to be compensated better. I believe this is why the verizon sections etc have now started paying commision to their best buy affiliates.


  10. "Mobile Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Mobile Sales Associate in Evanston, IL
    Former Employee - Best Buy Mobile Sales Associate in Evanston, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    The employee discount, People you work with

    Cons

    Pay, hours, Management, Black Friday was a headache

    Advice to Management

    Be more understanding towards your employees, don't always be the manager who thinks he is "right" in every scenario


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