Best Buy Reviews in Chicago, IL | Glassdoor

Best Buy Chicago Reviews

Updated June 13, 2018
417 reviews

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Chicago, IL Area

3.6
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417 Employee Reviews

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Pros
Cons
  • "Work life balance but its retail" (in 479 reviews)

  • "Is hard to get hired on full time" (in 547 reviews)

More Pros and Cons

  1. "If you know how to sell, it is very fun and rewarding."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Apple Expert in Lowell, IN
    Current Employee - Apple Expert in Lowell, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Discount. The coworkers, depending on your store, are like one big family. Even if you aren't a people person, shifts go by fast due to the length of interactions.

    Cons

    If you don't perform, sometimes there is pressure you can feel from your managers trying to improve your skills. Sometimes customers get upset with you as well.


  2. "Great place, too little pay and no movement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Geek Squad, Consultation Agent in DeKalb, IL
    Current Employee - Geek Squad, Consultation Agent in DeKalb, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than 3 years)

    Pros

    Great environment, great managers, and a system in place to make sure employees are heard. Pays more than most retail jobs. Get employee discount, although you can't really afford to buy anything.

    Cons

    It's retail so event though it's better than Wal-Mart you still make bottom of the barrel income. There is no real room for advancement unless your willing to move far distances (like multiple states away). No commission, but we are still required to meet monthly goals - all stick and no carrot.

    Advice to Management

    I know you get big bonuses when we meet our goals but remember, we get almost nothing for meeting our goals. The pressure is sometimes too much. I feel like all you care about is sales, credit cards, and total tech support. The truth is: that is all you care about. You guys need to be realistic.

  3. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Orland Park, IL
    Current Employee - Cashier in Orland Park, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    good work environment and positive co workers

    Cons

    customers are sometimes tough to deal with


  4. "Depends on your management team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Bolingbrook, IL
    Current Employee - Retail Sales Associate in Bolingbrook, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Employee Discount
    PTO hours for full-time employees
    401K and Medical are competitive
    Education reimbursement

    Cons

    Management system
    Non-commission sales job with expectations similar to commissions sales (with lacking incentives)
    Described as a "Customer-First" environment but treated and acted upon as a "Sales-First" environment

    Advice to Management

    Care about your employees, since your demeanor will sway employee actions towards customers, which will impact your bottom line far more than anything else.


  5. "Too much politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Warehouse Associate in North Riverside, IL
    Former Employee - Best Buy Warehouse Associate in North Riverside, IL
    Recommends
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    It's a fun place to work, the job is easy and as long as you get there on time and get your work done management will treat you fine. The discount is also amazing.

    Cons

    After about 2 years of working there for $9.25 per hour they hired a few new people. Turned out they were getting paid $10.50, I like many of my co-workers asked to have our hourly wage raised to at least match but they told a lot of us that we did not qualify for a raise. Keep in mind that in those two years working there I had been employee of the month at least four times and had not missed work more than twice only for medical reasons which I called in for. In my time working there I noticed that moving Up In The Company is more of popularity contest then anything.


  6. "Good, just need more hours!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Homewood, IL
    Current Employee - Sales Associate in Homewood, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    They have great benefits and accommodations. They atmosphere is really nice to work in and the management is really great.

    Cons

    You needs patience and a good sales pitch. You’re dealing with a ton of different people who may or may not know much about technology. You have to really be patient.


  7. "Pacific Kitchen + Home / Magnolia Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Orland Park, IL
    Former Employee - Sales Associate in Orland Park, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    Awesome products ... Fantastic training

    Cons

    hourly pay ... Management dont care who gets the Sale as long as Best Buy reaps reward ...
    BEWARE of ZEALOUS associates ...

    Advice to Management

    Management should heed to employees concerns more ... was under constant threat of termination due to ridiculous issue ... working under incredible pressure caused me to make an extremely rash decision costing me my job ...

  8. Helpful (1)

    "Great environment and business to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Gurnee, IL
    Current Employee - Assistant Store Manager in Gurnee, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 5 years)

    Pros

    Truly care about the employee experience. Give you the tools to grow in the business and taking the same tools and using them some where else.

    Cons

    Your availability has to be flexible and definitely need to work on weekends. Some holidays as well like Thanksgiving and July 4th

    Advice to Management

    Work harder


  9. "Mobile Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mobile Sales Associate in Skokie, IL
    Former Employee - Mobile Sales Associate in Skokie, IL

    I worked at Best Buy part-time (More than a year)

    Pros

    - Team was very nice and informative
    - My manager was awesome with a good sense of humor
    - Pay was good for the time I was there
    - Clean and bright
    - Once you get a hang of the role, you feel confident selling the product to customers

    Cons

    - Honestly the only con was dealing with rude customers like any retail job.
    - Computer test was kind of long and annoying

    Advice to Management

    - Management was good at the Best Buy I worked at, the department I was in seemed organized. No real complaints.


  10. "Terrible Store Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Back Office Lead in Algonquin, IL
    Current Employee - Back Office Lead in Algonquin, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Benefits
    Training opporeunites
    Experience
    Pay
    Employee discount
    Ability to learn across different departments.

    Cons

    The individual stores need alot of work and training development. They also need leaders they can actually look up to instead of fear. Hard to change positions without knowing someone higher up.

    Advice to Management

    Spend more time with your people and do not talk down to them, especially in front of customers.


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