Best Buy Reviews in Chicago, IL | Glassdoor

Best Buy Chicago Reviews

Updated October 5, 2018
427 reviews

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Chicago, IL Area

3.4
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427 Employee Reviews

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Pros
Cons
  • "Work life balance but its retail" (in 483 reviews)

  • "Is hard to get hired on full time" (in 556 reviews)

More Pros and Cons

  1. "Mobile Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Highland, IN
    Current Employee - Sales Associate in Highland, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Fun, always moving, never the same, fast paced

    Cons

    a lot of learning before partaking in the job

    Advice to Management

    keep doing the good work


  2. "Best Buy, best of retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Northbrook, IL
    Former Employee - Sales Associate in Northbrook, IL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    It's a good place to get discounts
    Good pay for retail
    The atmosphere makes it feel like you're NOT doing retail.

    Cons

    Management
    Great training when you start out, however it isn't kept up

    Advice to Management

    Managers need to be trained more. I've seen it too often, a bright eyed new manager walks in and wants to change everything.

  3. "Great Discounts and Decent Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Sales Specialist in Bloomingdale, IL
    Former Employee - Computer Sales Specialist in Bloomingdale, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    The discounts you get at Best Buy are amazing! I don't know any other companies that offer the mark downs like Best Buy

    Cons

    Management is stern on employees and push you to sell products on customers that are unwilling.

    Advice to Management

    Realize that people come into Best Buy with the amount they are willing to spend and a product in mind. This is the digital age.


  4. "Mobile Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Orland Park, IL
    Current Employee - Best Buy Mobile Sales Associate in Orland Park, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    The benefits are great, good employee discount, and the staff/coworkers are almost always amazing.

    Cons

    Management is out of sorts at this location. Not every department is treated the same or even acknowledged by higher ups. Favoritism is big at this location. I can’t speak for Best Buy as a whole but Orland Park needs some work.

    Advice to Management

    Treat your team with respect. Tons of favoritism going on which is just insulting to workers in multiple departments. Management needs to learn how to be managers and keep personal lives/issues out of work. I’m not heartless and I understand bad days, but days shouldn’t turn into weeks, and weeks shouldn’t turn into months. Get it together.


  5. "Great company overall. Culture among most bestbuy stores I have visited has been really good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Conultation Agent in Algonquin, IL
    Current Employee - Conultation Agent in Algonquin, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Employee discount is great
    Flexible scheduling

    Cons

    No cons at the moment


  6. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Skokie, IL
    Former Employee - Sales Associate in Skokie, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    Flexible on hours. Great benefits.

    Cons

    Hard to get promoted but doable.

    Advice to Management

    Make it easier for internal promotions


  7. "Good place to start your career, if you like retail."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialty Sales Manager - Pacific Sales in Chicago, IL
    Current Employee - Specialty Sales Manager - Pacific Sales in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 5 years)

    Pros

    Good pay, solid benefits, lots of training opportunities

    Cons

    Working nights, weekends, and just a about every holiday. GMs that only seem to average 30 hours/week and think they know what's going on in the store. Not a very professional atmosphere with mostly young employees. 3rd party delivery teams and installers have tons of issues.

    Advice to Management

    Fix the fulfilment & delivery/install issues in appliances and you could rule the market in that category.

  8. "Great place, too little pay and no movement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Geek Squad, Consultation Agent in DeKalb, IL
    Current Employee - Geek Squad, Consultation Agent in DeKalb, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than 3 years)

    Pros

    Great environment, great managers, and a system in place to make sure employees are heard. Pays more than most retail jobs. Get employee discount, although you can't really afford to buy anything.

    Cons

    It's retail so event though it's better than Wal-Mart you still make bottom of the barrel income. There is no real room for advancement unless your willing to move far distances (like multiple states away). No commission, but we are still required to meet monthly goals - all stick and no carrot.

    Advice to Management

    I know you get big bonuses when we meet our goals but remember, we get almost nothing for meeting our goals. The pressure is sometimes too much. I feel like all you care about is sales, credit cards, and total tech support. The truth is: that is all you care about. You guys need to be realistic.


  9. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Orland Park, IL
    Current Employee - Cashier in Orland Park, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    good work environment and positive co workers

    Cons

    customers are sometimes tough to deal with


  10. "Not a company for intellectual college graduates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Downers Grove, IL
    Former Employee - Sales Representative in Downers Grove, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    The only pro is that you will meet new people and gain new product knowledge but if the fast paced environment isn’t for you then it’s a no go. Managers are okay if you get on their good side. Products are amazing though.

    Cons

    The workplace is competitive, too many politics within the management and workers, have to dedicate your entire life to Best Buy as if it’s your professional career. The place is not professional one bit, it’s just a part time retail job for extra cash! Trust me, don’t waste your time trying to go up the ladder there. It’s all politics and you will have to suck up to management and downgrade your worth to get to a position that will in end just pay you about $40K a year. Unless your a high school drop out, just stay away. Plus they micromanage and if you can’t handle the burn, you’re going to hate it more.

    Advice to Management

    Stop with the micromanagement! Your associates are not your donkeys! They are worth something and they are valuable! Not your donkeys where you get to micromanage them all day! Especially in computing department!


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