Best Buy Reviews in Colorado Springs, CO | Glassdoor

Best Buy Colorado Springs Reviews

Updated March 7, 2017
12 reviews

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Colorado Springs, CO

2.3
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Best Buy CEO Hubert Joly
Hubert Joly
3 Ratings

12 Employee Reviews

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Pros
Cons
  • Somewhat of a hard work life balance (in 422 reviews)

  • Working up to full-time means you are part-time for awhile (in 466 reviews)

More Pros and Cons

  1. "Good for a young adult"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Associate in Colorado Springs, CO
    Former Employee - Store Associate in Colorado Springs, CO
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy (Less than a year)

    Pros

    Get a feel for what the customers want.

    Cons

    Dead-end career path for product consultant.


  2. "Horrible policies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Colorado Springs, CO
    Former Employee - Sales Associate in Colorado Springs, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Decent selection. But that's about it. Ugh there is so much wrong with you people I can't even enumerate them all

    Cons

    They have so many policies in place to screw over the customer. You need to check your prices before and after making purchases because they magically change.

    Advice to Management

    Stop screwing your customers


  3. "I am not a snake charmer, but I did work in a snake pit."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shipping & Receiving in Colorado Springs, CO
    Former Employee - Shipping & Receiving in Colorado Springs, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy full-time

    Pros

    I didn't work here long enough to find any pros.

    Cons

    - Toxic culture; also promoted by certain people in management
    - Disgruntled employees
    - Casual setting instead of professionalism
    - Associates complain or bad mouth customers over the walkie-talkies (and is not frowned upon)
    - Associates who have negative remarks about everyone in the store
    - Safety procedures are non-existent. There is either "it's obviously safe" or "if it seems like it's dangerous, find another way to do it." Procedures are NOT defined.
    - Everyone complains that sales floor people don't do anything but stand around and talk all day. I noticed it, but I wasn't there long enough to give any further explanation.
    - Merchandising Specialist job is about 10 jobs combined into one. Half of the jobs could easily be responsibilities of sales floor people or other. This flows into the realm of job requirements/responsibilities aren't, in technicality, structured properly through function. It's more like: "you work in the back so it's your responsibility now," or "we don't want to be bothered with it since we're doing X."
    - Requested a consistent schedule and I got the most random hours that were probably made through picking out of a hat.
    - The store’s inventory management system is a complete and utter mess. Makes difficult for accountability, inventory, merchandising, and troubleshooting inventory issues. Company/store’s mindset is that you have to be here long enough to know where everything is. There isn’t a system to research locations.
    - Was told by a manager that my job is volatile and that I can replaced at will. Need I say my job was threatened??

    During the course of working in the warehouse only for a couple weeks, I found out quickly how poisonous of a culture this store has. I quit because of it.
    Word to the wise: Do not tell anyone about your personal life or anything related to professional prospects. Don't trust anyone at this store!!
    I know from experience because after three weeks of employment, I was called in for a meeting to be interrogated about my supposed job opportunities I had discussed with coworkers. During the course of the conversation, I was told that my coworkers reported me and everything that I was saying but not only that, most of what was told had a bad twist to it. Although I didn’t enjoy certain aspects of the job, it was tolerable but word was that I flat out hated it and was waiting for the first opportunity to quit. Those of who I worked with even went as far as to say how much I didn't like the company although I made the effort to learn about, apply, and convince my way into Best Buy. Everything that was said about me was a stretch of the truth and after quitting and discussing this with the store manager, it became apparent that me that being hired from outside of the company pissed off a lot of internal incumbents who wanted my job so naturally, they wanted me out because “I didn’t deserve the job” and therefore, they conspired against me. I for a fact knew many of them wanted this job because when I got hired on, they said they had applied for it and they expressed - even to me - their disdain toward management for having made that decision.
    Many of the current employees are part-timers and were hurting for both the extra bump in pay as well as the benefits. Being that they have worked there for a while and had hands-on experience, they felt entitled to a promotion. What lead to my calling into the manager’s office was a mistake I made by letting people know I had other potential opportunities elsewhere. Later, I realized that what they were doing was FISHING.
    Examples I heard:
    "Hey, I heard X is hiring, I went and applied there (yesterday)"
    "My (relative) works at X and can get me a job there. I applied so I should be hearing something soon. What about you?"
    Yes, "what about me?" They took what I said and through power of numbers, made a formal complaint to management about me apparently getting ready to leave (after just being hired), which I wasn't. I only scored a couple interviews and waiting to get word back.

    They also fished by telling me various aspects of the job that they didn't like such as:
    "AP is the most boring job in the world. You have to be so fake and peppy when greeting customers."
    "I hate customers."
    "Sometimes I hate my job because other people screw up it make it more difficult for me... So, how's your job going?"
    And that’s how they set you up.
    That's how these sneaky employees there do it. We always had group discussions about these things, but I guess I'm the unlucky one that everyone wanted to get rid of all because they wanted my position, hours, and benefits.
    A lot of those people have been there a long time and are trying to find a way up the ladder so this is one of their tactics of making it. The backroom warehouse is a snake pit! You’ve been warned!

    Advice to Management

    While being casual to your employees is in retrospect a great idea, I believe that creating a dialogue of professionalism is much more important and steers your employees in the same direction.
    Use better logic in creating job responsibilities.
    Define and enforce safety procedures.
    Fire your workers who create, support, and promote an evil subculture within the store.
    Don't treat your employees as tools or objects, treat them as valuable and non-expendable people who you need.


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  5. "Administrative Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Administrative Assistant in Colorado Springs, CO
    Current Contractor - Administrative Assistant in Colorado Springs, CO
    Recommends
    Negative Outlook

    I have been working at Best Buy as a contractor (More than a year)

    Pros

    Management and co-workers are amazing with great attitudes and promoting cross-training

    Cons

    opportunity for growth is limited with the company constantly restructuring positions

    Advice to Management

    keep doing what your doing


  6. "Actually a fun and fast workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Sales Associate in Colorado Springs, CO
    Current Employee - Best Buy Sales Associate in Colorado Springs, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I was lucky with the team I was placed with in Home Theatre. Each member of my team really wanted to help the company in anyway they could. The competition was a great way to push each other to succeed.

    Cons

    Not commission based. I was a top performer but after I realized that there is no real reward for working so hard, its hard to keep pushing yourself to excel.

    Advice to Management

    Get back to Commission based Salaries.


  7. Helpful (1)

    "An Everyday Stress Test"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Geek Squad, Agent (CIA) in Colorado Springs, CO
    Former Employee - Geek Squad, Agent (CIA) in Colorado Springs, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    retail education, teamwork, black friday stories

    Cons

    poor leadership, high turnover, poisonous culture, chaotic, soul sucking

    Advice to Management

    Pay your employees. Promote who deserves it. Make work more enjoyable.


  8. "Quality of job dependent on location."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Mobile Sales Associate in Colorado Springs, CO
    Former Employee - Best Buy Mobile Sales Associate in Colorado Springs, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Great fellow associates, great discounts.

    Cons

    Management is awful and high turn over.

    Advice to Management

    Don't treat your employees horribly if you want them to stick around!


  9. "The team I worked with was awesome, the company is very indecisive about major changes, lots of bad managers."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Theater Sales Associate in Colorado Springs, CO
    Former Employee - Home Theater Sales Associate in Colorado Springs, CO
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Awesome environment with other employees, cool products to work with all day, and in a couple of months you will be schooling everyone you know on electronics!

    Cons

    Lots of terrible management that a lot of the time only care about you "numbers" and performance. Which sadly, in return creates a impersonal experience with your leaders. Changes from corporate that trickle down in to stores a lot of the time feel "inaccurate" to what actually is going on and the changes usually don't fix or help to make the customers or employees experience better. Seems like corporate is out of touch with its stores. EXTREME lack of communication all across the board.

    Advice to Management

    Start listening to your employees input more. LEARN HOW TO SCHEDULE! Finally, make accurate communication to employees on what is being said to you from your GM and DM! Stop hoping they figure it out on their own.


  10. Helpful (1)

    "Best Buy is a great job to work your way up."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer and Tablet Specialist in Colorado Springs, CO
    Former Employee - Computer and Tablet Specialist in Colorado Springs, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    The starting pay is usually pretty decent, and hours, even as a part time employee were good. There are a lot of opportunities to bonus and obtain extra incentive through Path to Excellence points. The knowledge you gain by working in your department is pretty substantial.

    Cons

    Management is...awful. It's hard to explain whether it was their general attitude or the fact that they acted like your boss, instead of leading you in the right direction. It fluctuated while I was there, but generally they had a pretty bad demeanor.

    Advice to Management

    You must remove yourself from the pedestals you think you're on. Come down to our level and coach, don't just boss us around.


  11. "Alright Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Colorado Springs, CO
    Former Employee - Anonymous Employee in Colorado Springs, CO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Fun place to work (at times), good employee discount, fun co-workers but NOT fun managers, great products, monopoly over the competition

    Cons

    Long hours, tedious work, not enough training, too much emphasis on multiple items for sales such as selling "insurance" on products

    Advice to Management

    Be friendlier and more open to staff. It's hard to work for managers that don't seem to care and are only their own good.


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