Best Buy Reviews in Columbia, MD | Glassdoor

Best Buy Columbia Reviews

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Found 14 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
46%
Recommend to a Friend
100%
Approve of CEO
Pros
  • "The employee discount is great and I love the accommodations(in 1863 reviews)

  • "Fun to work for and all around enjoyable(in 314 reviews)

Cons
  • "Hours are long and tough to manage work life balance(in 502 reviews)

  • "New full-time employees PTO hours are extremely small(in 563 reviews)

More Pros and Cons
  1. good

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Columbia, MD
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Best Buy for more than 4 years

    Pros

    took 3 hour lunches, pretty cool

    Cons

    manager did crack, not cool

  2. Specialty Sales Manager

    StarStarStarStarStar
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    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Specialty Sales Manager in Columbia, MD
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Best Buy for more than 6 years

    Pros

    Decent company. Good benefits. CEO is out spoken about current events. They have an Employee Assistance program.

    Cons

    Trainings are all online. Majority of leadership at store level are corrupt. HR department is unresponsive. No one makes sure you’re being developed. If the gm isn’t doing it, your out of luck.

  3. Sales

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Sales in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time for more than a year

    Pros

    Costumer Service and employees are amazing. Team works makes the dream work. The Costumer is always first and it is amazing how they deliver the needs for the costumers.

    Cons

    There is no disadvantage i know so far.

  4. Opportunities to move up have changed due to shrinking model for electronics

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Process Manager in Columbia, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Best Buy

    Pros

    associate discount and the ability to have access to the latest technology was the best thing about this job. Lots of locations for possible relocations

    Cons

    changing company plans for departments and managers. 60 hour work weeks including most holidays. shifting expectations with the seasons. Much of the talent gets cannabilized by other higher paying retail companies.

  5. Each Best Buy store is run completely different.

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Columbia, MD
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Best Buy part-time for more than 2 years

    Pros

    Honestly the discount is about it. Especially if you are buying the best brand items such as insignia, tech 21.

    Cons

    Each best but is completely different. There is no consistency whatsoever. Done Best Buy's allow there mobile department to close early while others cannot.

    Advice to Management

    Consistency is major key

  6. Cashier

    StarStarStarStarStar
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    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cashier in Columbia, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy part-time for more than 2 years

    Pros

    Great first job. Employee training was a valuable experience, I've applied the customer service skills I learned there in most future jobs. Overall pleasant environment to work in. Management is very reliable, and operations and procedures are smooth.

    Cons

    Hard to get feedback for operations addressed, as it is in any large company. Likely because management cannot do much about it, considering how high operations decisions go.

    Advice to Management

    Try to dispel the opinion that Best Buy markups are huge. The markups are too big on some odd items, like cables, but are no more than most online retailers everywhere else.

  7. Okay then, seems worst now

    StarStarStarStarStar
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    • Compensation and Benefits
    • Senior Management
    Former Employee - Geek Squad, Agent (CIA) in Columbia, MD
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Best Buy full-time for more than 2 years

    Pros

    Used to offer great employee discount

    Cons

    Stopped offering the same benefits.

  8. Store Manager

    StarStarStarStarStar
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    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager Mobile in Columbia, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Best Buy full-time for more than a year

    Pros

    Discount on items is great! Working with some great people that are dedicated to their jobs. Have the ability to bring in different product

    Cons

    Never ever having a weekend or holiday off plus do not get an additional days off when you do work that holiday. Worked in the new mobile store and found it creepy that the boss would watch us all weekend to see what we were doing. Thanksgiving day was required to work a 20 hour day then 6 days and 65+ hours a week. Sales goals extremely high for being right across from the big Best Buy, so bonus was small. Never had...

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    Advice to Management

    People need a work life balance!! Work on stock levels better for the Mobile stores to much garbage not enough of the stuff we sell.

  9. a job for driven individuals

    StarStarStarStarStar
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    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Columbia, MD
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Best Buy full-time for more than 2 years

    Pros

    good pay good discounts good benefits knowledgeable coaching alot of possibilities for advancement

    Cons

    long hours they watch your numbers like what you sell alot they make you keep track of your numbers they try to drive a commission based approach to selling without giving you any real incentive to selling (meaning they are pushy about you getting your numbers up, but if you sell more or better you still get paid the same)

    Advice to Management

    if you are knowledgeable about the products and services of bestbuy drive every associate to be as knowledgeable as you

  10. Good place to work

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mobile Sales Consultant in Columbia, MD
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Best Buy full-time for more than 4 years

    Pros

    Company likes to promote within. Team mentality Good discount A lot of vendor discounts including freebies (ex. Sony, Dyson, LG, etc.) Depending on location - fun place to work Depending on location**** - Very supportive management

    Cons

    Work loooooong holiday hours (expected in retail, but still very long days. +40 hours some weeks) A lot of politics At times... unrealistic sales expectations

Found 14 reviews