Best Buy Columbus Reviews

Updated Jan 17, 2020

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4.0
85%
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Best Buy CEO Corie Barry (no image)
Corie Barry
0 Rating
  1. "Great company to work for!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time for less than a year

    Pros

    The in-depth training helps ensure that employees are knowledgeable, and the focus on high ethical standards helps make for a great working environment. Very impressive!

    Cons

    Expect a clear performance-based culture. Anyone who's seeking a laid-back "I'll get it done later" kind of job should seek elsewhere.

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  2. "Best and Worst retail experience"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time for more than 3 years

    Pros

    Pretty nice pay for a high schooler, decent discounts on company brand items and others, some opportunities for advancement, wide customer base

    Cons

    sales team very heavily favored and supported, so front end/ops workers were often skeleton staffs/single employees, advancement opportunities only presented to sales team members that were liked by management regardless of performance, employs minors but can't wait for you to turn 18, I was called jailbait a lot

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  3. "Great Summer Job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Merchandising Specialist in Dublin, OH

    I worked at Best Buy part-time for more than 3 years

    Pros

    Worked for Best Buy during the final year of high school and first 3 years of college. Was a good work environment. There was flexible scheduling and we worked primarily over holidays and the summer.

    Cons

    Not a lot of cons, I worked more inventory and store set up. I can imagine there were cons in Sales dept.

  4. "Great job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Verizon Expert in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time for more than a year

    Pros

    Super good discount, great company to grow

    Cons

    Managers breath down your neck

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  5. Helpful (1)

    "Seasonal Sales Consultant"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Seasonal Sales Consultant in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time for less than a year

    Pros

    If you’re a student in high school or college, this can be a good place to work if you want to make a little more than minimum wage. The job is indoors and really just involves talking to people every day. You don’t need as much technical knowledge as you’d think because that can be taught to you while you’re training. Every day has different challenges, and good employees really can distinguish themselves and move up. The option to work full time and receive benefits and bonuses also exists, but don’t be surprised if they start you out seasonal as this is how most people I worked with started out. If it’s the right season you’ll get as many hours as you want, and they may increase you to full time if you perform well. The CEO and their business model are solid, and this seems like one of the better companies to work for in retail. The people I worked with were some of the nicest people I’ve ever met, and they even made the bad days good. You will be thoroughly trained.

    Cons

    You are not entirely in control of whether or not you hit your own goals because there will be days when there just aren’t a lot of people looking to buy your product. This is usually made up on busier days like weekends, but it is still a con because it can hurt you even when you do things right. The closing shift is scheduled to work until a half hour after the store closes, but we were almost always there much longer. This was improved upon recently but still remains an issue — especially around holidays. If the store closes at 1am on Thanksgiving expect to be closing until 3:30am and then show back up tomorrow morning for Black Friday. This is especially annoying because most frustration with this could be avoided by adjusting the schedule. Expect to be on your feet all shift, up to eight hours (except for a lunch break up to a half hour). Everyone has to be available to work on weekends and some holidays. Shifts are a minimum of 4 hours, which can make scheduling difficult for students. I was told that conversations, especially regarding store cards, geek squad protection, and other core items, should be natural and never forceful to the customer when being trained by managers. However, the same managers would often reprimand me when I wasn’t forceful. (I.e. make people say no to GSP three times before you stop asking, among other too-forceful practices.) It really can make you feel like a sleazy salesman some days.

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  6. "Hyper-aggressive sales tactics and a complete disregard for customer service"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time for more than a year

    Pros

    You'll meet some of your best friends working here Get to learn about a lot of cool and interesting tech Can be great for college students or those looking for part-time (depending on location/management) Pay is reasonable Awesome discount

    Cons

    Many employees know next to nothing about the products they sell, but shove the misinformation given to them by corporate down customers' throats in order to make sales (Audioquest cables don't give you better audio, stop it.) Management is hyper aggressive with pushing sales (even more than usual for retail.) Managers get a paid vacation ("Achievers") if the store makes its goal. One sales manager in particular has caused a number of customers to storm off by refusing to accept their rejection of the Best Buy credit card (once counted 11 "no"s before he finally gave up–one of which came WHILE the customer was swiping her card to pay!) Also need more than one hand to count the number of customers that have said to me "that guy is terrible". Should hear the reaction once they find out he is a manager! Customers are treated like numbers (educating/informing comes second to selling customer expensive add-ons and getting them out of the store quickly.) Management can sometimes forget you have a home and life outside Best Buy

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  7. "Overall great experience."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Computing and Tablet Sales Consultant in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time for more than a year

    Pros

    Discount, co-workers. Generally the environment is good, holiday season is fun, monthly bonus is not great, but better than nothing.

    Cons

    Pressure of sales, occasionally management pushes too hard, expects too much. Customers often think we are on commission, when we are not.

  8. "Front end"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - NONE in Westerville, OH
    Doesn't Recommend
    Negative Outlook

    I worked at Best Buy full-time for less than a year

    Pros

    The customers were usually awesome people

    Cons

    The people that worked there were really clicky

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  9. "A fair place to work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Team Specialist in Dublin, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time for more than 10 years

    Pros

    As a project Team specialist I get to travel the country and see places I normally would not have visited. Pay scale is fair and my supervisor and manager are great to work for.

    Cons

    Third shift can be rough on some people. Advance Kent seems based more on quality of friendship rather than quality of work.

  10. "Mobile Department"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mobile Lead in Heath, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time for more than 3 years

    Pros

    Great company who rewards their employees.

    Cons

    No cons for this job.

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Found 71 reviews