Best Buy Reviews in Columbus, OH | Glassdoor

Best Buy Columbus Reviews

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Found 68 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
91%
Recommend to a Friend
99%
Approve of CEO
Pros
  • "The employee discount is great and I love the accommodations(in 1863 reviews)

  • "Fun to work for and all around enjoyable(in 314 reviews)

Cons
  • "Hours are long and tough to manage work life balance(in 502 reviews)

  • "New full-time employees PTO hours are extremely small(in 563 reviews)

More Pros and Cons
  1. Mobile Department

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mobile Lead in Heath, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time for more than 4 years

    Pros

    Great company who rewards their employees.

    Cons

    No cons for this job.

    Advice to Management

    I have an excellent management team couldn’t ask for better staff.

  2. Great job

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Verizon Expert in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time for more than 2 years

    Pros

    Super good discount, great company to grow

    Cons

    Managers breath down your neck

    Advice to Management

    We’re just people too. Take it easy

  3. Helpful (1)

    Seasonal Sales Consultant

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Seasonal Sales Consultant in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time for more than a year

    Pros

    If you’re a student in high school or college, this can be a good place to work if you want to make a little more than minimum wage. The job is indoors and really just involves talking to people every day. You don’t need as much technical knowledge as you’d think because that can be taught to you while you’re training. Every day has different challenges, and good employees really can distinguish themselves and move...

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    Cons

    You are not entirely in control of whether or not you hit your own goals because there will be days when there just aren’t a lot of people looking to buy your product. This is usually made up on busier days like weekends, but it is still a con because it can hurt you even when you do things right. The closing shift is scheduled to work until a half hour after the store closes, but we were almost always there much longer....

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    Advice to Management

    Pushing people to meet goals is great, but making people bully customers is not great. There are definitely managers that made me dread going in because I knew they’d be upset if I didn’t use sales tactics that seemed incredibly aggressive to me.

  4. Hyper-aggressive sales tactics and a complete disregard for customer service

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time for more than 2 years

    Pros

    You'll meet some of your best friends working here Get to learn about a lot of cool and interesting tech Can be great for college students or those looking for part-time (depending on location/management) Pay is reasonable Awesome discount

    Cons

    Many employees know next to nothing about the products they sell, but shove the misinformation given to them by corporate down customers' throats in order to make sales (Audioquest cables don't give you better audio, stop it.) Management is hyper aggressive with pushing sales (even more than usual for retail.) Managers get a paid vacation ("Achievers") if the store makes its goal. One sales manager in particular...

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    Advice to Management

    We get it, you want to go to Achievers. We know you're under a lot of pressure yourselves. But seriously lay off and let the salespeople provide the customer with a great experience without breathing down their necks the whole time.

  5. Overall great experience.

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Computing and Tablet Sales Consultant in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time for more than 2 years

    Pros

    Discount, co-workers. Generally the environment is good, holiday season is fun, monthly bonus is not great, but better than nothing.

    Cons

    Pressure of sales, occasionally management pushes too hard, expects too much. Customers often think we are on commission, when we are not.

  6. Front end

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - NONE in Westerville, OH
    Doesn't Recommend
    Negative Outlook

    I worked at Best Buy full-time for more than a year

    Pros

    The customers were usually awesome people

    Cons

    The people that worked there were really clicky

    Advice to Management

    Stop being robots, live your life.

  7. A fair place to work

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Team Specialist in Dublin, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time for more than 20 years

    Pros

    As a project Team specialist I get to travel the country and see places I normally would not have visited. Pay scale is fair and my supervisor and manager are great to work for.

    Cons

    Third shift can be rough on some people. Advance Kent seems based more on quality of friendship rather than quality of work.

  8. Best Buy Customer Service

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Grove City, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time for more than a year

    Pros

    Overall a great job can often times be super slow which will drag your shift out very long. The pay isnt bad

    Cons

    A lot expected with numbers even if you have very few customers

  9. Great Company

    StarStarStarStarStar
      Former Employee - Sales Associate in Reynoldsburg, OH
      Recommends

      I worked at Best Buy full-time for more than a year

      Pros

      - Good starting pay - Great management

      Cons

      - Sometimes hours can be sudden / short notice - Not many opportunities forpromotion

      Advice to Management

      Give more employee incentives, opportunities

    • Great customer service experienced, but a large focus on meeting selling goals.

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Best Buy Sales Associate in Reynoldsburg, OH
      Recommends
      Positive Outlook
      Disapproves of CEO

      I worked at Best Buy part-time for more than 2 years

      Pros

      Interacting with people interested in technology, and the gratitude from people after helping them. Also, getting to interact with new tech all of the time, in fast paced environment. And of course, employee discount

      Cons

      Dealing with ignorant or hostile customers, and the large focus on meeting sales quotas, even when no one is in the store...

      Advice to Management

      Focus more on customer experience, rather than sales numbers. Increase investment in customer education services

    Found 68 reviews