Best Buy Computer Sales Associate Reviews | Glassdoor

Best Buy Computer Sales Associate Reviews

Updated January 14, 2019
177 reviews

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Computer Sales Associate

4.0
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Employee Reviews

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Pros
  • "The employee discount is great and I love the accommodations" (in 1857 reviews)

  • "Fun to work for and all around enjoyable" (in 311 reviews)

Cons
  • "Hours are long and tough to manage work life balance" (in 498 reviews)

  • "New full-time employees PTO hours are extremely small" (in 563 reviews)

More Pros and Cons

  1. "Store 557"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Sales Associate in Miami, FL
    Former Employee - Computer Sales Associate in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy (More than a year)

    Pros

    Great team, Amazing GM, Family atmosphere with the team.

    Cons

    Some customer can be rude.


  2. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Sales Associate in South Portland, ME
    Former Employee - Computer Sales Associate in South Portland, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy (Less than a year)

    Pros

    Friendly environment and you learn a lot about technology.
    Decent employee discount.

    Cons

    Requires constant learning of new technology

  3. "Computer Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Sales Associate in Corpus Christi, TX
    Former Employee - Computer Sales Associate in Corpus Christi, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    Great environment
    Easy to hit targets (everyone needs a computer)
    Great Management
    Very Flexible with school or anything else
    Easy to pick up hours or give them away
    During the "yuge" Tax break BestBuy gave all their employees bonuses (1k fulltime, 500 part time)
    Stores give back to employees and communities
    OMG the discounts..are....amazing

    Cons

    Raises come once a year
    Lots of elearnings
    No benefits for part time

    Advice to Management

    I worked there for four years and I loved it.


  4. "Computer Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Sales Associate in Saint Peters, MO
    Current Employee - Computer Sales Associate in Saint Peters, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Great benfits both for part time and full time, lots of accommodations, career focus goals, non commission as well. Plus, rewarding monthly and quarter meeting and recognition.

    Cons

    Being in computers, you have some of the highest goals in the store, based on hour sales which ranges between $800-1300 an hour depending on the season. It's also retail work, and holiday time tends to be rough, blacked out dates from late November, to January.


  5. "Good company! Good Pay! Okay Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Sales Associate in Midlothian, VA
    Former Employee - Computer Sales Associate in Midlothian, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy (More than a year)

    Pros

    - Showed videos and trained you well prior to selling
    - Discount is 5% above wholesale pricing
    - geek squad protection is dirt cheap
    - Easy to move around positions in the store

    Cons

    - The management title went to some of my managers heads (got to bossy)
    - I was top salesmen of the month and they gave me a 10$ gift card for selling $80k worth of goods


  6. "Okay Company, it's Retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Sales Associate
    Former Employee - Computer Sales Associate
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Great discount on accessories. Especially if the company is owned by Best Buy like Rocket Fish or Insignia.

    Fun team environment

    Cons

    Far too many acronyms for their own good.

    They send you on a training weekend when you've been hired part time or full time, basically the majority of the training is teaching you all the damn acronyms. There's some bits of actually learning to sell, but not really enough to warrant the exercise useful or cost effective.

    You have to carry around a clipboard and paperwork so you can write down everything customers want in their computer. Ultimately you're supposed to hand this paperwork to the customer supposing they leave with out buying. I felt it was a major waste of energy and in most cases customers just hucked it in the trash on the way out.

    Advice to Management

    Just let sales people sell the product, it's okay to expect them to upsell warranties and the sort. But don't bog them down with other unnecessary things.


  7. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Sales Associate in Roanoke, VA
    Current Employee - Computer Sales Associate in Roanoke, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    The work atmosphere, the company culture, and the employee discount are all amazing, but best of all we're told to make sure to put our customers first, not revenue goals.

    Cons

    Our employee discount doesn't do much on certain big-ticket items

    Advice to Management

    Keep doing what youre doing!

  8. "Great first job/Part Time Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Sales Associate in Austin, TX
    Current Employee - Computer Sales Associate in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Awesome people to work with

    Cons

    Angry customers at time.
    Work during holidays


  9. "Typical sales job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Sales Associate
    Former Employee - Computer Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    pros would be discounts and over time

    Cons

    sales expectancy was high for what you were paid


  10. Helpful (1)

    "Computer Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Sales Associate in Dartmouth, MA
    Former Employee - Computer Sales Associate in Dartmouth, MA
    Recommends
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Definitely a great work environment. Discounts, of course, are great. Great weekend part-time job if you have a full-time job for the weekdays.

    Cons

    The holiday season is crazy but rewarding