Best Buy Customer Service Specialist Reviews

Updated May 19, 2020

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3.9
80%
Recommend to a Friend
82%
Approve of CEO
Best Buy CEO Corie Barry (no image)
Corie Barry
17 Ratings
  1. "Awesome company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Specialist 
    Recommends
    Approves of CEO

    I have been working at Best Buy part-time for more than 3 years

    Pros

    Benefits, Paid time off, discount

    Cons

    I don't have any cons

    Best Buy2020-05-18
  2. "good job, but really time consuming and forceful"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Frisco, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy part-time for less than a year

    Pros

    very nice to me as a first-time job, time and a half for holiday, flexible hours

    Cons

    after the holiday season, they schedule you for like 8-16 hours a week, you HAVE to work thanksgiving, waaaayyyy too much training, too much force on selling GSP and BPs even though we dont work on sales floor, some high up managers are lowkey mean

    Best Buy2020-05-20
  3. "Great"

    4.0
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Customer Service Specialist in Southfield, MI
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Best Buy part-time for more than a year

    Pros

    Employee discount, corporate perks fun enviorment

    Cons

    Stressful management style can be very confusing

    Continue reading
    Best Buy2020-05-19
  4. "Good Job"

    5.0
    Former Employee - Customer Service Specialist in Chandler, AZ

    I worked at Best Buy part-time for less than a year

    Pros

    Great discount, fun work, good bosses

    Cons

    Crappy customers, a lot of bosses, a lot of training

    Best Buy2020-05-12
  5. "Pretty decent job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Specialist 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Best Buy part-time

    Pros

    It is retail but over pretty good company to work for. Your experience could very depending on management.

    Cons

    I I I I I

    Best Buy2020-05-05
  6. "competitive work culture"

    3.0
    Former Employee - Customer Service Specialist in Danvers, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy full-time for more than a year

    Pros

    employee discount was the only pro honestly

    Cons

    work culture, toxic work culture, micromanaging from leads, unfair promotional standards, excessive leadership

    Continue reading
    Best Buy2020-05-17
  7. "Great Place"

    5.0
    Current Employee - Customer Service Specialist 
    Recommends

    I have been working at Best Buy part-time for less than a year

    Pros

    The people are awesome and it is a fun place to work

    Cons

    I do not have any cons

    Best Buy2020-04-03
  8. "Great Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Beaumont, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy full-time for more than a year

    Pros

    Great experience, employee discounts, fun place to work

    Cons

    can't think of any at this time

    Continue reading
    Best Buy2020-03-30
  9. "Customer Service"

    3.0
    Former Employee - Customer Service Specialist in Morrow, GA

    I worked at Best Buy full-time

    Pros

    The management is chill and always you to have fun while you work.

    Cons

    Hours were not consistent

    Best Buy2020-04-10
  10. "Alright"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Collegeville, PA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Best Buy part-time for less than a year

    Pros

    Decent pay Pizza parties are kinda cool

    Cons

    Best Buy CREDIT CARDS suck no raises

    Continue reading
    Best Buy2020-03-24
Found 391 reviews