Best Buy Reviews in Dallas, TX | Glassdoor

Best Buy Dallas Reviews

Updated March 29, 2018
81 reviews

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Dallas, TX

3.9
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81 Employee Reviews

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Pros
Cons
  • Work-life balance is difficult to perfect (in 474 reviews)

  • hours were not always the best considering im a full time student (in 544 reviews)

More Pros and Cons

  1. "Asset Protection"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Officer in Dallas, TX
    Former Employee - Security Officer in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Amazing place to work for

    Cons

    needed more hours to work

    Advice to Management

    Keep it up


  2. "Geek Squad Advanced Repair Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Geek Squad Advanced Repair Agent in Dallas, TX
    Current Employee - Geek Squad Advanced Repair Agent in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy (More than a year)

    Pros

    Decent pay, laid back work environment, nothing very technical required.

    Cons

    Retail job, so retail hours and retail customers are part of it.

  3. "Merchandising Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising Specialist in Dallas, TX
    Current Employee - Merchandising Specialist in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    My supervisor did a good job managing the team, and often accommodated my schedule as a full-time student. The merchandising crews are often down to earth individuals and fun to be around. If you're in college, and want to reserve your cognitive skills for your academic endeavors, then I'd recommend working in this position.

    Cons

    As a Merchandising Specialist, it is very labor intensive, especially as the holidays approach. You will be expected to stay late in order to stock all the merchandise on the floor or in the back warehouse.


  4. "Best Buy Mobile - Associate/Sales Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Dallas, TX
    Former Employee - Associate in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than 3 years)

    Pros

    Friendly Co-workers, flexible scheduling, great discount and benefits.

    Cons

    Terrible management, contradictory mandates, awful hands on training/role playing.

    Advice to Management

    Stop making people take e-learnings, they are useless and time consuming. Give individual employees a bonus structure, don't make it dependent on the department or store as a whole.


  5. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Dallas, TX
    Current Employee - Customer Service Specialist in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Decent pay decent hours friendly coworkers good first job pretty good employee discount on some items especially cables and cases

    Cons

    Constantly having to push Geek squad protection my Best Buy attach and especially credit card applications
    If the store is busy forget about having a break


  6. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Back Office Lead in Dallas, TX
    Current Employee - Back Office Lead in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    401k, tuition reimbursement, employee stock purchase program, benefits, employee discount, short term incentives

    Cons

    Having to deal with angry and entitled customers


  7. "Customer Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in Dallas, TX
    Current Employee - Customer Service Specialist in Dallas, TX
    Recommends

    I have been working at Best Buy part-time (More than 3 years)

    Pros

    -Managers and employees are awesome.
    -Flexible with schedule.
    -Team activities

    Cons

    working at BestBuy can have some cons, but its mostly when we don't like working holidays, but you get over it when you interact with customers.

    Advice to Management

    Keep up the great work. I was blessed to have this job as a side job from being a full time college student to a full time employee.

  8. "Great First Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Dallas, TX
    Former Employee - Sales Associate in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    They treat you as if you have a brain in your head, and you are able to learn much about the current trends in technology.

    Cons

    Less flexible schedules than other job markets such as food service, however there is an assumed degree of responsibility and maturity in this field.

    Advice to Management

    Talk to your employees. Get them thinking, and asking questions. Be there for them, and let them know that you are, without being overbearing.


  9. "Asset Protection"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Asset Protection Specialist in Dallas, TX
    Current Employee - Asset Protection Specialist in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Birds eye view of the store. Have a true opportunity to see how the business runs.

    Cons

    No true advancement through in store asset protection.

    Advice to Management

    Respect the AP, they are the 1st and last contact with your customers. Give them knowledge to make everyone's job easier.


  10. "Sales consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great managers and training programs. they will train you to be able and sell even if you didn't have experience. I applaud them for investing so much in employees.

    Cons

    Holiday hours are generally long. also people tend to create small clicks between every one but over all good company

    Advice to Management

    make sure the clicks around the store don't get too big because they begin to show favoritism. Maybe more employee engagement events


Showing 81 of 16,394 reviews
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