Best Buy Reviews in Dallas-Fort Worth, TX | Glassdoor

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Best Buy Dallas Reviews

Updated January 7, 2018
271 reviews

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Dallas-Fort Worth, TX Area

3.8
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271 Employee Reviews

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Pros
Cons
  • Somewhat of a hard work life balance (in 451 reviews)

  • PTO when first becoming full time is unbearable low (in 519 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great Seasonal Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Theater Sales Associate in Fort Worth, TX
    Former Employee - Home Theater Sales Associate in Fort Worth, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    - Discount on Best Buy brand items.
    - Meet great people (coworkers and customers).
    - E-learning, on-the-floor training, and company meetings keep you up to date on changes in the company and store.
    - Was offered to stay on as full-time, but I turned it down due changes in Best Buy system and better opportunity elsewhere.

    Cons

    - It was tough to get hours an a seasonal, compared to full-time or even part-time employees, which is understandable
    - The store began to implement pushing credit card sales, almost to the point of neglecting overall customer experience.
    - The store set almost unrealistic daily quotas for revenue per hour and credit card sales. If you didn't hit either at the end of the month, you must attend the mandatory meeting for training. If you fail the next month, you're terminated.

    Advice to Management

    I understand that numbers are important. However, negative reinforcement (termination, mandatory meetings) aren't the only way to increase revenue per hour and credit card sales. Also, maybe set more reasonable goals for a less stressful environment.


  2. "AP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Asset Protection in Frisco, TX
    Current Employee - Asset Protection in Frisco, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Good Employee Discount
    Good Starting Pay

    Cons

    Part-time employees work full time hours without benefits
    Hardly room to advance

    Advice to Management

    Schedule Full time employees Full time hours and Part time employees Part time. Ridiculous when Part Timers are working 35-40+ hours.

  3. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Dallas, TX
    Current Employee - Customer Service Specialist in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Decent pay decent hours friendly coworkers good first job pretty good employee discount on some items especially cables and cases

    Cons

    Constantly having to push Geek squad protection my Best Buy attach and especially credit card applications
    If the store is busy forget about having a break


  4. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Arlington, TX
    Current Employee - Customer Service Representative in Arlington, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than 3 years)

    Pros

    Great Working Environment .
    Great Benefits .

    Cons

    There are No Cons .. None .

    Advice to Management

    None .


  5. "Move up or move out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Theater Sales Associate in Hurst, TX
    Current Employee - Home Theater Sales Associate in Hurst, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Good training, great discount on many products

    Cons

    Pay cap for sales, if you don't want to be a manager you'll be stuck at the same rate

    Advice to Management

    Realize that some people make great salesmen, but wouldn't make a great manager and you're losing those people thanks to pay caps


  6. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Back Office Lead in Dallas, TX
    Current Employee - Back Office Lead in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    401k, tuition reimbursement, employee stock purchase program, benefits, employee discount, short term incentives

    Cons

    Having to deal with angry and entitled customers


  7. "Great for school!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Fort Worth, TX
    Former Employee - Sales in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Works with your school schedule
    Above average pay
    Good environment

    Cons

    Staff should be more strict on others calling in

    Advice to Management

    N/A

  8. "Really great Experience definitely recommend for someone who’s into technology."

    StarStarStarStarStar
    Current Employee - Lg Expert in Mesquite, TX
    Current Employee - Lg Expert in Mesquite, TX

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Really fast pace environment, can be very relaxed at times. Always around new technology before it hits, always meeting new people.

    Cons

    Constantly always something changing, once you learn something they’ve already revised it, having to keep up with numbers. Some of the managers at my location can be very complicated.


  9. "Mixed Bag"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Flower Mound, TX
    Former Employee - Supervisor in Flower Mound, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy full-time

    Pros

    The team is strong. Leadership works to ensure associates are treated fairly

    Cons

    Supervisors are not treated as valued members, often overworked, under appreciated and not supported by higher level managers

    Advice to Management

    Treating supervisors poorly leads to a high turn over.


  10. Helpful (1)

    "Was great and laid back."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Rockwall, TX
    Former Employee - Customer Service Specialist in Rockwall, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    Awesome employee discount. They took care of their employees when needed and would do anything to satisfy both the employee and customer. Worked here three years and was a fun adventure.

    Cons

    Nothing really bad to say at all. Except for the first store i worked for. To much favoritism in the workplace and didn't care about the employees.


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