Best Buy Reviews in Dallas-Fort Worth, TX | Glassdoor

Best Buy Dallas Reviews

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Found 299 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
73%
Recommend to a Friend
82%
Approve of CEO
Pros
  • "The employee discount is great and I love the accommodations(in 1863 reviews)

  • "Fun to work for and all around enjoyable(in 314 reviews)

Cons
  • "Hours are long and tough to manage work life balance(in 502 reviews)

  • "New full-time employees PTO hours are extremely small(in 563 reviews)

More Pros and Cons
  1. Work Environment

    StarStarStarStarStar
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    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inventory Specialist in Fort Worth, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy for more than a year

    Pros

    Loved working at this store great team to be apart of!

    Cons

    Just sometimes with the flexibility of the schedule

    Advice to Management

    Just the way the schedules are set at times

  2. Great Company as long as you don't try to help the customer.

    StarStarStarStarStar
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    • Senior Management
    Former Employee - Operations Supervisor in Fort Worth, TX
    Doesn't Recommend
    Disapproves of CEO

    I worked at Best Buy full-time for more than 4 years

    Pros

    competitive pay, great discount, great benefits for full time, non-commission sales

    Cons

    work to life is horrible, sometimes insane metrics to try and hit pending on size of store and time of year, sometimes doesn't feel like the company cares about associates.

    Advice to Management

    Put more personal care into your people, there is no culture around "being human".

  3. great student job if decent manager is in place

    StarStarStarStarStar
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    Current Employee - Anonymous Employee in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Best Buy

    Pros

    good pay good discount exposure to new technology

    Cons

    bad management bad structure selling strategies

    Advice to Management

    be more human follow the SOP

  4. Generic retail job with tech spin

    StarStarStarStarStar
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    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - PC Sales Associate in Lewisville, TX
    Doesn't Recommend
    Neutral Outlook

    I worked at Best Buy part-time for more than a year

    Pros

    Coworkers were generally nice to work with, I had a really great department manager, they were pretty good about positive reinforcement

    Cons

    They focused so much on cards (typical retail) and warranties. There was a worksheet to follow with customers and it really made interactions weird when we had to interview customers, write down their answers, and suggest additional purchases based on their lives. Some people straight-up lied to customers about accessories (like printers) to increase the purchase amount. We had purposefully early weekend meetings for...

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    Advice to Management

    Focus on actual customer engagement. Nobody wants to be sold to.

  5. Opens doors for me

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    • Culture & Values
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    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Waxahachie, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy full-time for more than 4 years

    Pros

    Great education and training, great interactions with other people

    Cons

    Pay sucks for retail, you bonus as a store so you have to hope everyone else can do there job so you get paid......

  6. Inventory Merchandising Supervisor

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    • Culture & Values
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    • Compensation and Benefits
    • Senior Management
    Former Employee - Inventory/Merchandising Supervisor in Irving, TX
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time for more than 2 years

    Pros

    Great Company overall. They have great benefits such as 401K, Potential Monthly/Quarterly bonuses, Health, Dental, Vision, Accommodations, Employee Discounts, Child Care, Tuition Reimbursement, and Some Paid Holidays. Depending on the store you go , you can make some life long relationships. Some managers go above and beyond for you and make you feel like a family.

    Cons

    HR informs General Managers directly with ALL information given. Some GMs are ethically terrible. They literally tell other leaders that "it doesn't matter" when someone goes to HR because HR just goes to them. Leaders even say that certain associates are moved to certain store or areas of the store "to get fired". Essentially, they are set up for failure. My former boss made statements about interviewees, yelled at associates...

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    Advice to Management

    Associates will work harder for you and willing to stay as long as you encourage them. Words of affirmation go a long way. Tearing someone down and being condescending will only cause high turnover.

  7. What was, is and can be Possible

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    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Google Expert in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time for more than 2 years

    Pros

    Great team environment, lots of potential to grow, superb management

    Cons

    to many empty pegs from lack of product

    Advice to Management

    keep the family environment alive, drive on the New Blue, be a mentor first, leader second.

  8. This position gets old quickly.

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    Current Employee - Case Manager in Arlington, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Best Buy full-time for more than 2 years

    Pros

    Culture, peers, schedule, not micro managed. Benefits are good too.

    Cons

    The customers are not friendly.

    Advice to Management

    Please be more involved in our daily tasks

  9. Helpful (1)

    Great benefits but they dont communicate and dont give employees raises

    StarStarStarStarStar
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    • Senior Management
    Current Employee - Geek Squad Customer Care in Flower Mound, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy full-time for more than 4 years

    Pros

    Good benefits and open door policy

    Cons

    Worst communication between managers on providing updates. Also not giving employees the pay they desire for the work they do.

    Advice to Management

    Need to provide better training and teaching leaders how to communicate to their agents rather than the agents try to figure out what to do by themselves

  10. My experiences at Best Buy always satisfy me because of how clean it always is.

    StarStarStarStarStar
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    • Compensation and Benefits
    • Senior Management
    Former Employee - Dry Cleaner in Burleson, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy part-time for more than 2 years

    Pros

    Best Buy is a great place for me to work for at because a lot of it is technology based and I’m told that I am pretty tech savvy.

    Cons

    I do not have any problems or worries working here I really believe this is a great environment for me to be apart of.

    Advice to Management

    I am a well rounded young man that has a fire passion in my heart to get done what is needed to be done.

Found 299 reviews