Best Buy Department Supervisor Reviews | Glassdoor

Best Buy Department Supervisor Reviews

49 reviews

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Department Supervisor

2.0
StarStarStarStarStar
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Recommend to a friend
Approve of CEO

Employee Reviews

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Pros
  • "The employee discount is great and I love the accommodations" (in 1974 reviews)

  • "Fun to work for and all around enjoyable" (in 331 reviews)

Cons
  • "Work/life balance can be a bit hectic particularly during holiday season" (in 522 reviews)

  • "Not Commission based, not for full time if your not in leadership team" (in 579 reviews)

More Pros and Cons

  1. "WONDERFUL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in New York, NY
    Current Employee - Department Supervisor in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Great values, great benefits, opportunity to grow within the company.

    Cons

    Alot of pressure when in a management role.

    Advice to Management

    keep up the good work


  2. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Supervisor in Chicago, IL
    Former Employee - Department Supervisor in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    awesome people to work with and learned so much about the latest techonology

    Cons

    not enought training time for sales associates

  3. "Fun and challenging."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Supervisor in Cleveland, OH
    Former Employee - Department Supervisor in Cleveland, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 10 years)

    Pros

    Working with people. Great employees. Employee discount. Challenging and fast paced. Management was fun and fair. They're good about promoting from within.

    Cons

    The hourly wages just aren't there. Great for younger adults and teens. Too many absurd acronyms and generic sales techniques. Just let the sales staff do their thing.

    Advice to Management

    Pay your supervisors and managers more competitively. I witnessed countless leaders of the store quit for entry level positions that paid better.


  4. "supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Supervisor in Orlando, FL
    Former Employee - Department Supervisor in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy full-time

    Pros

    good place to meet people and tuition reimbursement

    Cons

    high turn over from under performing management led to lack of leadership.


  5. "Good Stepping Stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Supervisor in Bluffton, SC
    Former Employee - Department Supervisor in Bluffton, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    Good place to gain experience if staring or rebuilding a career. Hard work is usually recognized and one can move into management if dedicated.

    Cons

    Like all retail, schedules can be challenging and make a personal life difficult. Continuous reorgs eliminate any sense of stability in the company or in a position.

    Advice to Management

    Focus less on slogans and the "enculturation" of employees. Top/Down decisions should in some way be informed by bottom up feedback.


  6. "Run by Millenials"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in Orlando, FL
    Current Employee - Department Supervisor in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Best Buy full-time (Less than a year)

    Pros

    The pay is good and the discount is great

    Cons

    If you are a person of a mature age with hard-working values and a good work ethic, this is not the place for you. The store managers bonuses are based on the employee opinion survey's. The millennial's are the majority of the employees and they are entitled and not held accountable for anything. There is no disciplinary action enforced whatsoever so they continue to be late every day and insubordinate to supervisors and leaders. It is acceptable for these millennial's not to meet their sales goals as well. They are allowed to use cell phones on the floor and take as many breaks as they like.

    Advice to Management

    Leaders are made leaders for a reason. Empower them to hold their team accountable. Disciplinary action should be taken for insubordination. Why set goals if there is no accountability for not meeting them? There needs to be consequences for poor actions in the workplace for leaders as well as employees. This company should not be promoting the culture that it is OK to do and say anything you like in the workplace. Customer service and profit should be the focus of the workplace. When personal phone calls take preference on the sales floor, and associates are allowed to take multiple 15 minute breaks in one shift, there needs to be some restructuring in upper management.


  7. "Magnolia Home Theater Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Supervisor in Washington, DC
    Former Employee - Department Supervisor in Washington, DC

    I worked at Best Buy full-time (More than 5 years)

    Pros

    Best Buy is a great place to work, while having fun and assisting customers throughout their shopping experience. The salary for supervisor positions and up are pretty competitive compared to other retail stores.

    Cons

    The focus on product training required by employees can improve to aid in the overall shopping experience for the customers.

    Advice to Management

    Focus more on emphasizing training employees on how to enhance the sales experience and product knowledge.

  8. "Dept Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Supervisor in Richmond, VA
    Former Employee - Department Supervisor in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 5 years)

    Pros

    They were flexible with my schedule. My direct managers really did not care about what how or when I did things. Managers were readily available if there was ever a need.

    Cons

    Everything else. The management was sleazy and deceptive. There was a disgusting amount of favoritism and their 'confidential employee satisfaction surveys' were not at all confidential. Disciplinary actions were taken against those who had anything other than positive comments towards the GM. They also didn't pay appropriately.


  9. "Department Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Supervisor in Saratoga Springs, NY
    Former Employee - Department Supervisor in Saratoga Springs, NY

    Pros

    A lot of fun technology to work with. Nice environment with an even keeled work pace. Good work life balance and relatively good pay and benefits.

    Cons

    Constantly going through re-organizations which pretty much meant you could end up without a job, or that specific role at any given time. Time off requests were like pulling teeth. Somewhat of a challenge to be a woman in this environment. It's a boys club even though the job is about knowledge and expertise, nothing else.

    Advice to Management

    spend less time out of your offices and away from your cell phones and computers, and more time on the floor with your employees and customers.


  10. "Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in San Diego, CA
    Current Employee - Department Supervisor in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Discount, cutting edge technology interactions

    Cons

    No social life when promoted into management

    Advice to Management

    Pay the line level employees more money