Best Buy Reviews in Detroit, MI | Glassdoor

Best Buy Detroit Reviews

Updated February 11, 2019
132 reviews

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Detroit, MI Area

3.5
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132 Employee Reviews

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Pros
  • "The employee discount is great and I love the accommodations" (in 1863 reviews)

  • "Fun to work for and all around enjoyable" (in 314 reviews)

Cons
  • "Hours are long and tough to manage work life balance" (in 502 reviews)

  • "New full-time employees PTO hours are extremely small" (in 563 reviews)

More Pros and Cons

  1. "Customer Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Utica, MI
    Former Employee - Customer Service Specialist in Utica, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    They treat employees very fairly. Recommendations go a long way and speaking upfront about what kind of hourly wage you're wanting to make can go a long way as well.

    Cons

    It is a place that focuses on seasonal employment, so there is risk involved getting hired around that time period.


  2. "Great first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Allen Park, MI
    Current Employee - Customer Service Specialist in Allen Park, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Job is fun
    Simple
    Coworkers are great

    Cons

    A lot of down time
    Hard to advance

  3. "Best Buy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sony Expert in Utica, MI
    Current Employee - Sony Expert in Utica, MI

    I have been working at Best Buy part-time (More than 3 years)

    Pros

    The people, discount, flexible mostly

    Cons

    hours and pay, holiday times


  4. "Good at first, worse over time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Floor Associate in Westland, MI
    Former Employee - Sales Floor Associate in Westland, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Discount, Learning, training topics, monthly follow ups

    Cons

    Hours they give and pay

    Advice to Management

    Don’t ever lie to employees, and promise stuff you can’t give


  5. "Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Taylor, MI
    Current Employee - Anonymous Employee in Taylor, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 5 years)

    Pros

    Employee Discount, Tuition Reimbursement, Team Oriented, Character Building

    Cons

    Rough Hours, No Holidays Off,


  6. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Auburn Hills, MI
    Former Employee - Sales Associate in Auburn Hills, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Discount is okay on some items

    Cons

    High pressure sales
    Barely any discounts on big ticket items.


  7. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Novi, MI
    Current Employee - Anonymous Employee in Novi, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    You meet and work with great people, ample PTO when full-time after 1 year, great experience kick starting a sales career. You learn about the new technologies evolving each and every day.

    Cons

    Must work holidays and weekends, except Christmas and Easter. Favoritism can get you your desired days off every week, even if its against company policy. Compensation can be much much more considering how much profit you make this for company.

    Advice to Management

    Treat everyone equally.

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Rochester Hills, MI
    Current Employee - Sales Consultant in Rochester Hills, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    -Corporate that listens to everyone
    -Easy environment
    -One team one dream

    Cons

    -Working sales you have a goal that you’re heavily pushed too
    -Management cant be hit or miss
    -Low entry level pay

    Advice to Management

    Work harder with employees to bring out the best in all. Don’t send employees to deal with areas nobody likes; take initiative.


  9. "I like the people, dislike the policies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Westland, MI
    Current Employee - Customer Service Specialist in Westland, MI
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Good people, a lot of hours

    Cons

    No commisions on sales. Stressful when theirs a large line and nobody comes to help.

    Advice to Management

    Add incentives to making sales


  10. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Roseville, MI
    Current Employee - Sales Consultant in Roseville, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Sense of community within the store
    Highly engaging
    Outstanding leadership

    Cons

    Corporate does not value the employees that perform well as much as they should


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