Best Buy Reviews in Downers Grove, IL | Glassdoor

Best Buy Downers Grove Reviews

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Found 14 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
37%
Recommend to a Friend
99%
Approve of CEO
Pros
  • "The employee discount is great and I love the accommodations(in 1863 reviews)

  • "Fun to work for and all around enjoyable(in 314 reviews)

Cons
  • "Hours are long and tough to manage work life balance(in 502 reviews)

  • "New full-time employees PTO hours are extremely small(in 563 reviews)

More Pros and Cons
  1. "Flexible"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Geek Squad, Consultation Agent in Downers Grove, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time for more than a year

    Pros

    This company works with your schedule and full time work schedule.

    Cons

    The pay rate for my experience is laughable.

    Advice to Management

    Keep up the good work, GS makes Best Buy great, ARAs should be paid $30+ an hour

  2. "Great Environment, except during the holidays"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Merchandising Specialist in Downers Grove, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time for more than a year

    Pros

    Cash Bonus every month based on store performance. They teach you everything you need to know about the job. Potential of moving upwards into the company as leadership positions.

    Cons

    Warehouse has long hours, especially during the holidays Management is extremely stressed out during the holidays

    Advice to Management

    Advice to Management at my specific store is to keep the department leaders in the loop as to what is happening overall in the store. Use the people that you have to get large projects done especially close to the holidays or when sales end. Don't assume that 2 people can do a 6+ person job.

  3. "Not a company for intellectual college graduates"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in Downers Grove, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Best Buy part-time for more than 4 years

    Pros

    The only pro is that you will meet new people and gain new product knowledge but if the fast paced environment isn’t for you then it’s a no go. Managers are okay if you get on their good side. Products are amazing though.

    Cons

    The workplace is competitive, too many politics within the management and workers, have to dedicate your entire life to Best Buy as if it’s your professional career. The place is not professional one bit, it’s just a part time retail job for extra cash! Trust me, don’t waste your time trying to go up the ladder there. It’s all politics and you will have to suck up to management and downgrade your worth to get to a position...

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    Advice to Management

    Stop with the micromanagement! Your associates are not your donkeys! They are worth something and they are valuable! Not your donkeys where you get to micromanage them all day! Especially in computing department!

  4. "Did not care about their employees"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Supervisor in Downers Grove, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy full-time for more than 6 years

    Pros

    Locations all across the country for easy job relocation. Many different positions available. All high school students. No other pros.

    Cons

    High turnover rate...bad management with no training...senior citizens who are unreliable no consequences for not showing up for work...bad benefits

    Advice to Management

    Treat employees better

  5. "Cashier"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cashier in Downers Grove, IL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Best Buy

    Pros

    Strong team feeling among fellow employees

    Cons

    Management changed often and without clear leadership transition sometimes

    Advice to Management

    Keep managers at single locations for longer than a few months

  6. "It's okay..."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Supervisor in Downers Grove, IL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Best Buy full-time for more than 6 years

    Pros

    Bonus potential is pretty good. Once you get above line-level the pay isn't too bad. The discount is pretty appealing to most people.

    Cons

    Lots is demanded of you for what you are being paid. The company goes through irrelevant changes so often it will give you a headache.

    Advice to Management

    Pay the employees more, or don't expect as much of them. Honestly the cashiers could go to another store and make $4/5 more an hour and have the exact same responsibilities.

  7. "Good place to work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Apple Masters Mobility in Downers Grove, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time for more than 4 years

    Pros

    Lots of room to grow Great people to work with

    Cons

    It's a game of politics in the sense of wanting to advance in the company

  8. Helpful (2)

    "Many Pros. Many Cons"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Downers Grove, IL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Best Buy full-time for more than a year

    Pros

    People tend to be pretty laid back. Leadership is great at department level. Raises based on quarterly or annual reviews. Discount is fantastic. Some of the people in leadership positions are wonderful and know what they're doing, and they are willing to help you expand your skills. Others, not so much. Excluding a select few, everyone seems to be very friendly and open here. It does become like a second...

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    Cons

    Pitiful Life/Work balance. Leadership can be somewhat rude. Questionable pay and compensation. Training could definitely be worked upon. Too pushy with services and credit cards. Brutal attendance policy. It seems that you're supposed to come in the door with the ability to hit a specific number day one, and when you don't, instead of being lead in the right direction it seems that you're shunned and expected...

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  9. "OK"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Advanced Repair Agent in Downers Grove, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy part-time for more than 2 years

    Pros

    Flexibility in scheduling wasnt bad.

    Cons

    Flexibility in scheduling was caused by lack of hours available. Low pay, no benefits.

    Advice to Management

    More consistent hours. Don't over-hire.

  10. "Asset Protection is a joke"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Downers Grove, IL
    Doesn't Recommend
    No opinion of CEO

    I have been working at Best Buy part-time

    Pros

    I do not believe this job had any pros.

    Cons

    Literally everything you could think of

Found 14 reviews