Best Buy Reviews in Durham, NC | Glassdoor

Best Buy Durham Reviews

8 reviews

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Durham, NC

4.0
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8 Employee Reviews

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Pros
Cons
  • Somewhat of a hard work life balance (in 446 reviews)

  • I wish I could have been a full time employee (in 509 reviews)

More Pros and Cons

  1. "One of the best jobs i've ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Durham, NC
    Current Employee - Customer Service Representative in Durham, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Great work environment, management very involved with each employees progress, and it is easy to move up in the company.

    Cons

    The pay isn't the best if you're working part time but full time it's enough to make ends meet. Other than that I have no complaints

    Advice to Management

    make the return policy longer


  2. Helpful (2)

    "I had to get out of the crazy house"

    StarStarStarStarStar
    Former Employee - Inventory and Merchandising Associate in Durham, NC
    Former Employee - Inventory and Merchandising Associate in Durham, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None. This has been the worst experience that I have had working in a retail store. I would not recommend working here.

    Cons

    The most minimal training possible: The only training I received was through E-learning's and basic merchandise techniques.
    Completely disorganized: This was the worst backroom I ever stepped in. There also was not a system set up to look for specific items in the backroom. The backstock had to looked for around the store.
    Anti-social managers: The managers barely barely spoke. When they did, they looked off in the distance like there was no one standing in front of them. They also believed that should not have to train anyone since, "everyone should already know what they are doing".

    Advice to Management

    Please train the associates you hire. We want to be able to do our job and stand around looking like a bunch of idiots. There is a reason that only three people showed up out of the 12 you hired , for orientation.

  3. "It was ok."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Geek Squad, Agent (CIA) in Durham, NC
    Former Employee - Geek Squad, Agent (CIA) in Durham, NC
    Doesn't Recommend
    Negative Outlook

    I worked at Best Buy full-time (Less than a year)

    Pros

    Ability to work at your own pace. Work with different computers and other gadgets.

    Cons

    Breaks don't really exist. The store manager never wanted to be bothered. Not much support from management.


  4. "fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Sales Associate in Durham, NC
    Former Employee - Best Buy Sales Associate in Durham, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    discount, co workers are nice

    Cons

    pressure to sell, poor management

    Advice to Management

    care more about your employees


  5. "Re-org, Re-org, Re-org"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Durham, NC
    Current Employee - Assistant Manager in Durham, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Best Buy full-time (More than 10 years)

    Pros

    There are few pros to this job unless you like to chew on your nails every 6 months or so waiting to see if you still have a job or if you'll get a pink slip. Pros: discount, pay, employees inside of the building

    Cons

    Company restructure every time you turn around. Never know when you'll get a pink slip. Most stores have lost 2 salaried managers in the past 2 years. There is No work life balance...unless you like to be away from your family all of the time.

    Advice to Management

    Don't dictate to the GMs what schedules AMs must work. Quit re-structuring every 6 mos to 1 year.


  6. "The interview was easy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Durham, NC
    Current Employee - Sales Associate in Durham, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    A lot of flex room and training

    Cons

    the hours are very few

    Advice to Management

    need more hours


  7. "CIA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Geek Squad, Agent (CIA) in Durham, NC
    Current Employee - Geek Squad, Agent (CIA) in Durham, NC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than 8 years)

    Pros

    The company discount. Flexible schedule in a way.

    Cons

    Change of policy made it to where employees are forced to be available for 3 of the 4 weekend shifts. Pretty much all of my night and weekends went into working there.

    Little room for growth.

    Advice to Management

    Find a way to reward employees who go above and beyond their responsibilities and correct those who do not perform. All too often I saw people just collecting a pay check not motivated or wiling to commit to helping the customer.

  8. "loved the 8 years i was an employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in Durham, NC
    Former Employee - Operations in Durham, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 8 years)

    Pros

    its retail, but they were extremely flexible and accommodating for a student. Relaxed environment, and always had a lot of fun. Besides that, the employee discount rocks!

    Cons

    did i mention it was retail? Really, the only con is for the industry, not the company. retail just requires you be available essentially 24x7.


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