Best Buy Reviews in Edmonton, AB | Glassdoor

Best Buy Edmonton Reviews

14 reviews

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Edmonton, AB, Canada Area (Canada)

4.0
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14 Employee Reviews

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Pros
Cons
  • "Work life balance but its retail" (in 489 reviews)

  • "Is hard to get hired on full time" (in 559 reviews)

More Pros and Cons

  1. "Best retail job, by far!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Geek Squad, Agent (CIA) in Edmonton, AB (Canada)
    Current Employee - Geek Squad, Agent (CIA) in Edmonton, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Products sell themselves, great coworkers, opportunity to learn new things, employee discount. A great part-time, entry level job (at Geek Squad), very open/honest. Fabulous culture.

    Cons

    Obviously, you don't get paid to industry standards at Geek Squad, but as a student, it is good entry point.

    Advice to Management

    Keep it up! You guys are great.


  2. "Good Job for Students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Connected Solutions Specialist in Edmonton, AB (Canada)
    Current Employee - Connected Solutions Specialist in Edmonton, AB (Canada)
    Recommends

    I have been working at Best Buy part-time (More than a year)

    Pros

    You're given lots of independence, no micromanaging

    Cons

    They can be very intense about sales numbers even though we're not on commission

  3. "Salesman"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Salesman in Edmonton, AB (Canada)
    Former Employee - Salesman in Edmonton, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    Multi-cultural, task is always engaging, management was ok, opportunity to meet lot of people...

    Cons

    Low salaries, Americans style salary style with no commission, have to wear uniform become boring compare to business outfits

    Advice to Management

    Be more understanding, attentive and appreciative of your staff....


  4. "Innovative employer who is always moving the business toward the future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Sales Manager in Edmonton, AB (Canada)
    Former Employee - Department Sales Manager in Edmonton, AB (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy (More than 3 years)

    Pros

    Employee purchase discounts, employee benefits and stock options. Working with the latest technological devices and the hands-on training with new products.

    Cons

    Hours of shifts are not family friendly. There is a constant pressure to sell intangible products like warranties and install services.


  5. "Home Solution Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edmonton, AB (Canada)
    Current Employee - Anonymous Employee in Edmonton, AB (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Best place to work as part timer. Fun loving atmosphere. Good discount on certain product. Learning opportunity in technology industry.

    Cons

    Not much appreciation on sales performances. Just verbal appreciation not any other benefits.


  6. Helpful (2)

    "Do NOT recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Lanes Cashier in Edmonton, AB (Canada)
    Former Employee - Front Lanes Cashier in Edmonton, AB (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Other people in your department can be friendly. Break room used to have a Wii.

    Cons

    Favoritism. Pushed to sell (As a cashier). No movement in position or pay what so ever. Managers expect you to know all your products without training you or your co-workers. (Training consists of shadowing another employee for a day). At my store the policy was: "Train your own replacement" as every time you are in there now, staff has flipped. No pre-ordering games / product. Discounts on new, non open box / used / clearance items was deplorable (sometimes none). Not rewarded with anything more than a high 5 from your manager for blowing away all other employees. (Though the high 5 was genuine).

    No breaks some days (this is illegal by the way) because there was no other cashiers scheduled on the same day until 5 pm (I started at 9 am). When asked why I did not take a break apparently the front end manager was supposed to take my position for break and I was the one who needed to make it happen.

    Break room used to have a Wii, big screen TV, a couch and a table and enough chairs. They changed this later on for (wouldn't call them TVs) Monitors which displayed best buy stock and info. No place to sit and employees, male and female had no where to change.

    Specific situations:
    Was once scolded for not knowing the price of Rambo 2 on sale by a customer. When manager was told why a customer was scolding me, he said he knew the prices of all items in store. When further questioned he said he did not know the price either and that it was Quote: "I don't know, that's your job".

    The worst of all?
    I was asked to come in 2 weeks after my final day to be accused of and interrogated for theft / embezzlement of 6000$ CAD worth of Video games. This was a military style interrogation where I was nearly threatened with 'prospects of my immediate future'. I went in on good faith and they just stuck a shank in me and reamed that SOB.

    Advice to Management

    Just read the above. Get your facts straight before accusing someone of stealing. Train better (or at all).


  7. Helpful (1)

    "connected solution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Connected Solution in Edmonton, AB (Canada)
    Former Employee - Connected Solution in Edmonton, AB (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    First job find in the time

    Cons

    don't care about customers. they only care about numbers

    Advice to Management

    stop working their

  8. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Best Buy Mobile Sales Associate in Edmonton, AB (Canada)
    Former Employee - Best Buy Mobile Sales Associate in Edmonton, AB (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good mentorship from my manager who helped me train in my sales ability, working with like minded people who enjoy tech

    Cons

    Bad pay, high turnover, no compensation for sales, bad management hierarchy and not a good system for advancement in the company

    Advice to Management

    Restructure pay system


  9. "mobile"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edmonton, AB (Canada)
    Current Employee - Anonymous Employee in Edmonton, AB (Canada)
    Doesn't Recommend
    Neutral Outlook

    I have been working at Best Buy part-time

    Pros

    easy interview, nice management, friendly atmosphere

    Cons

    too much customer service based


  10. Helpful (1)

    "Connected solution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CS Associate in Edmonton, AB (Canada)
    Current Employee - CS Associate in Edmonton, AB (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Getting employee discounts on electronics

    Cons

    No commission and pressure of selling things

    Advice to Management

    Should give some incentives on good sell


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