Best Buy Edmonton Reviews

Cons

Obviously, you don't get paid to industry standards at Geek Squad, but as a student, it is good entry point.

Cons

They can be very intense about sales numbers even though we're not on commission

Cons

Low salaries, Americans style salary style with no commission, have to wear uniform become boring compare to business outfits

Cons

Hours of shifts are not family friendly. There is a constant pressure to sell intangible products like warranties and install services.

Cons

Not much appreciation on sales performances. Just verbal appreciation not any other benefits.

Cons

Favoritism. Pushed to sell (As a cashier). No movement in position or pay what so ever. Managers expect you to know all your products without training you or your co-workers. (Training consists of shadowing another employee for a day). At my store the policy was: "Train your own replacement" as every time you are in there now, staff has flipped. No pre-ordering games / product. Discounts on new, non open box / used / clearance items was deplorable (sometimes none). Not rewarded with anything more than a high 5 from your manager for blowing away all other employees. (Though the high 5 was genuine).

No breaks some days (this is illegal by the way) because there was no other cashiers scheduled on the same day until 5 pm (I started at 9 am). When asked why I did not take a break apparently the front end manager was supposed to take my position for break and I was the one who needed to make it happen.

Break room used to have a Wii, big screen TV, a couch and a table and enough chairs. They changed this later on for (wouldn't call them TVs) Monitors which displayed best buy stock and info. No place to sit and employees, male and female had no where to change.

Specific situations:
Was once scolded for not knowing the price of Rambo 2 on sale by a customer. When manager was told why a customer was scolding me, he said he knew the prices of all items in store. When further questioned he said he did not know the price either and that it was Quote: "I don't know, that's your job".

The worst of all?
I was asked to come in 2 weeks after my final day to be accused of and interrogated for theft / embezzlement of 6000$ CAD worth of Video games. This was a military style interrogation where I was nearly threatened with 'prospects of my immediate future'. I went in on good faith and they just stuck a shank in me and reamed that SOB.

Cons

don't care about customers. they only care about numbers

Cons

Bad pay, high turnover, no compensation for sales, bad management hierarchy and not a good system for advancement in the company

Cons

too much customer service based

Cons

No commission and pressure of selling things