Best Buy General Manager Reviews | Glassdoor

Best Buy General Manager Reviews

Updated March 16, 2018
149 reviews

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General Manager

3.9
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Pros
Cons
  • "Work life balance but its retail" (in 478 reviews)

  • "Is hard to get hired on full time" (in 547 reviews)

More Pros and Cons

  1. "Great company with great benefits, but job security is not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Syracuse, NY
    Former Employee - General Manager in Syracuse, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 3 years)

    Pros

    Great benefits including employee discount. Fun environment, great people.

    Cons

    Work life balance upper management, job security

    Advice to Management

    Keep employees in the loop. Be up front about reworks/reorgs. Have people sign those confidentiality agreements


  2. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Boston, MA
    Current Employee - General Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 10 years)

    Pros

    Good values, good pay, fun environment

    Cons

    Nothing really different from other jobs

  3. "Six years of growth & change. Started PT and made a career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile General Manager in Fairfield, CA
    Current Employee - Best Buy Mobile General Manager in Fairfield, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 5 years)

    Pros

    Endless options for applied learning. Contributions made by individual and group team members. Competitive benefits. Great company to start at any level.

    Cons

    Company is always changing. The higher you go up the corporate the more likely you are to be cut at some-point. Nepotism seems to be its worst con but I personally have overcome this con as I personally have focused on promoting myself by my character and merit.

    Advice to Management

    Continue efforts in really using company resources to enhance employees and team members lives. There are lots of resources but many go under used or are never used.


  4. "hard knocks experienced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Minneapolis, MN
    Former Employee - General Manager in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook

    I worked at Best Buy full-time (Less than a year)

    Pros

    great potential for customers and location

    Cons

    Poor vision and financial planning

    Advice to Management

    invest and be patient


  5. "Manage the states largest location across from Park Meadows Mall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Lone Tree, CO
    Current Employee - General Manager in Lone Tree, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 10 years)

    Pros

    Love my co-workers.
    Love technology.
    Love electronics.
    Love sales.

    Cons

    Upper management can get a little out of touch sometimes.

    Advice to Management

    Stay in touch with the customer facing employees.


  6. "Make friends with the people at the top"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Charlotte, NC
    Former Employee - General Manager in Charlotte, NC
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Best Buy full-time (More than 10 years)

    Pros

    Pay is good with a decent base salary (depends on your district manager) and bonus potential monthly and quarterly. There is also Long Term Incentive in the form of stock shares

    Cons

    Worked a decade for this company with great success. 2 months into taking over a new store and I was pushed out to make room for a GM whose store was closed 1 month prior. It really can be about how the people at the top feel about you personally


  7. "Best Buy SAS Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile General Manager in San Antonio, TX
    Current Employee - Best Buy Mobile General Manager in San Antonio, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 5 years)

    Pros

    Benefits, Culture, Company’s overall values

    Cons

    Systems/applications for mobile department transactions, clarity around SAS channel, stigma around SAS GM’s in Big Box locations

  8. "A good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager
    Former Employee - General Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 8 years)

    Pros

    Great company, takes care of it's employees, good benefits.

    Cons

    Work life balance. As a manager I worked 50 hours a week, every weekend and holiday.


  9. "General manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Cheektowaga, NY
    Former Employee - General Manager in Cheektowaga, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Best Buy full-time (More than 10 years)

    Pros

    Benefits and time off was great on paper

    Cons

    Good luck using the

    Advice to Management

    Get more in 13th e with your workfcorce


  10. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Longview, TX
    Current Employee - General Manager in Longview, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    This company is great to work for. I was with Circuit City for 7 years before their demise and I thought there couldn't be a better company. Well there is, and I'm so glad to be here. Starting at the top Hubert Jolly, the CEO is a "class act". He is genuinely interested in his EE's and he is guiding this company through so really good times right now. He and his corporate staff are excellent stewards of the companies' money and not building and spending money like "drunken sailors", ala Circuit City. BBY treats all of their GM's as well as they treat their employees and everything is transparent. No hidden agendas and the District Managers are very positive in their interactions with us GM's and the EE's. Benefits and pay are excellent, and the work hours are great for a retail job. I have no complaints about the company and I plan on being here for a long time. Good thing is if I screw up, they'll tell me and there would never be any quick "firings" without just cause. Really allows all of us to sleep better at night, knowing how well the upper management is running this company.

    Cons

    We are heading into the busiest time of the year. The pace is very fast and the customers can get unreasonable at times. This is retail and you should expect this. You have to keep your cool and slow down when explaining policies to customers and trying to accommodate them. People who don't have the personality to handle these customers interactions, won't like this job.

    Advice to Management

    Keep your ultra positive attitude. The diversity at the top levels is refreshing to see.