Former Employee - Magnolia Home Theater Sales Associate in Atlanta, GA
Former Employee - Magnolia Home Theater Sales Associate in Atlanta, GA
Recommends
Positive Outlook
Approves of CEO
I worked at Best Buy full-time (More than 5 years)
Pros
-fun atmosphere - great training - diverse clientele - challenging situations to problem solve
Cons
-benefits could be better and given to part-time as well -more opportunities to receive competitive pay - difficult to grow at times unless interested in leadership
Advice to Management
Probe to find what drives your employees and partner with them to help them grow either within or outside of the company.
Current Employee - Customer Service Representative in Atlanta, GA
Current Employee - Customer Service Representative in Atlanta, GA
Doesn't Recommend
Neutral Outlook
No opinion of CEO
I have been working at Best Buy part-time (More than a year)
Pros
The pay is pretty decent better then minimum wage. Works well with school schedule and bonuses
Cons
Favoritism is heavy, policy’s are non existent because the focus point is making the customers happy, managers are sneaky and untrustworthy. Moving up is based on personal levels to an instance.
Advice to Management
Focus on managing the correct way for a team instead for certain individuals. Also be more open and accepting to criticism
Current Employee - Retail Sales Consultant in Atlanta, GA
Current Employee - Retail Sales Consultant in Atlanta, GA
Doesn't Recommend
Negative Outlook
Disapproves of CEO
I have been working at Best Buy part-time
Pros
Average retail experience, very good for college students who are there to make a quick paycheck.
Cons
Due to a contract made with Citibank, Best Buy will be forced to pay a penalty if not enough credit cards are signed for. While this may depend on location, sales people who lie about what the credit card offers are not a rare sight due to the favoritism that managers who profit off a good signup rate will show to them. I personally could barely stomach it so I left and reported those corrupt salespeople to CFPB.
Advice to Management
Drop the aggressive tactics in order to sign more credit cards/walk away from the contract entirely, though due to those morally bankrupt sales guys, it's too profitable to do so.
relentless pressure to meet sales goals, pressure to sell unnecessary accessories
Advice to Management
High pressure sales tactics are required by corporate and ultimately by the shareholders. Managers have little say in the numbers they need to hit. Just be nice to your sales associates and give them a dang break.
I have been working at Best Buy part-time (More than a year)
Pros
Great Employee discount. Engaging experience throughout most every shift in a close team environment. Great training on product selling. Fun environment.
Cons
Difficult customers. Pushy management on selling Best Buy Credit Cards, And with very little to none incentive to do so. Difficult to advance.
Advice to Management
Provide more of an incentive to sell branded payments.
Former Employee - Lifestyle Specialist in Snellville, GA
Former Employee - Lifestyle Specialist in Snellville, GA
Doesn't Recommend
Negative Outlook
Disapproves of CEO
I worked at Best Buy (More than a year)
Pros
Interesting culture, great tech experiences,
Cons
sketchy upper management and too many lay-offs which made me unsure about whether or not to progress in the company or not. Hard to get raises and move up. Management and training says to "have fun while being the best" but alas, they are just another company where the money matters more than the employee
Best Buy Response
seconds ago
Edit • Delete