Best Buy Reviews in Germantown, MD | Glassdoor

Best Buy Germantown Reviews

Updated September 2, 2018
13 reviews

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Germantown, MD

3.5
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13 Employee Reviews

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Pros
Cons
  • "Working all holidays (work/life balance)" (in 483 reviews)

  • "Is hard to get hired on full time" (in 557 reviews)

More Pros and Cons

  1. "Rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Germantown, MD
    Current Employee - Best Buy Mobile Sales Associate in Germantown, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Good money and benefits, love my co-workers, development opportunities, fun and fast paced.

    Cons

    Work every weekend and holidays, the younger employees are social butterflies so we have to keep them on their toes a lot

    Advice to Management

    Keep it professional


  2. "Great discount worse management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Magnolia Home Theater Sales Associate in Germantown, MD
    Current Employee - Magnolia Home Theater Sales Associate in Germantown, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Discount! You cant beat any retails
    (If you are full time they pay for college )

    Cons

    Management sucks
    Promote/demoted all depends on how close you are will manager or gm
    Number (sales) doesn't matter

    Advice to Management

    Management need to focus on individuals who are willing to work and need to promote who is doing great what they should do

  3. "Merchandising Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandising Specialist in Germantown, MD
    Former Employee - Merchandising Specialist in Germantown, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 5 years)

    Pros

    Can have opportunity to express you ideas and vision on the stores visual outlook.

    Cons

    Turnover rate in the warehouse can lead to stressful deadlines and hoping into different roles which have different task sheets to be completed and filed.

    Advice to Management

    Hire a capable team. Remember there isn't a sales floor without the warehouse. The products sell themselves when the floor is replenished. Helps when the store is understaffed.


  4. "Operations Senior"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Senior in Germantown, MD
    Former Employee - Operations Senior in Germantown, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Great Discount, amazing co workers, good benefits.

    Cons

    Management is a joke, they train people for the job but won't give them the title. They don't pay people what they are worth.

    Advice to Management

    Take advantage of a good employee when you get them, and give them what they earn.


  5. "Geek Squad Operations Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Germantown, MD
    Current Employee - Anonymous Employee in Germantown, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 5 years)

    Pros

    Good company to work for, great discount and coworkers.

    Cons

    Management needs more training and need to stand behind their employees.

    Advice to Management

    Training


  6. "One of the most fun places you'll ever work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Supervisor in Germantown, MD
    Former Employee - Sales Supervisor in Germantown, MD
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Super energetic, great leadership training, GREAT discount on products

    Cons

    Retail will be retail, long hours, stressful at times


  7. "Customer Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Germantown, MD
    Former Employee - Customer Service Specialist in Germantown, MD
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Love the people I worked with, most were friendly, outgoing and team oriented, ad supportive of each other.

    Cons

    Management biased, undercutting of employees trying to get another job and had their own agenda.

    Advice to Management

    Stop putting your personal preferences first and make decisions based on what's best for the company.

  8. "great people! ohkay management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Multi Channel Sales Associate in Germantown, MD
    Former Employee - Multi Channel Sales Associate in Germantown, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    You have an opportunity to build GREAT relationships with coworkers in out outside of the work place.
    Everyone is motivated!

    Cons

    A lot of inner work drama.


  9. "Good work environment, good retail job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Portable Electronics Sales Associate in Germantown, MD
    Former Employee - Portable Electronics Sales Associate in Germantown, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    -Good pay
    -Decent discount
    - technology based job
    - coworkers
    -

    Cons

    - treat you like a commissioned worker (even though you are not)
    - long hours

    Advice to Management

    While it's easy to understand that they are pushed into making you a sales machine. I would put customer satisfaction above selling Geek Squad warranties.


  10. Helpful (1)

    "A great introduction to the work force"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Germantown, MD
    Former Employee - Sales Associate in Germantown, MD
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    Depending on your department/general manager, your experience can vary drastically. I got lucky and had a friendly GM who was willing to work with me and focused on customer service rather than sales. This created a cordial environment that was fun to work in.

    Cons

    They really push you to sell their internal services. A previous co-worker was pushed out simply because she didn't sell enough.

    Advice to Management

    Focus on customer service and fostering a friendly and open sales environment. Set clear goals for services sold, and help employees understand their individual objectives


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