Best Buy Reviews in Hartford, CT | Glassdoor

Best Buy Hartford Reviews

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Found 25 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
97%
Recommend to a Friend
99%
Approve of CEO
Pros
  • "The employee discount is great and I love the accommodations(in 1863 reviews)

  • "Fun to work for and all around enjoyable(in 314 reviews)

Cons
  • "Hours are long and tough to manage work life balance(in 502 reviews)

  • "New full-time employees PTO hours are extremely small(in 563 reviews)

More Pros and Cons
  1. "Surprisingly good place to work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Simsbury, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time for more than 2 years

    Pros

    My expectations were low when I started as I had worked exclusively for smaller companies. For a big company, BB really has their priorities straight. Looking at their corporate philosophies and policies show that leadership really knows what they're doing. My store in particular is a really fun place to work.

    Cons

    Culture of store is very heavily dependent on management. If they're good, then you're good to go. If you have a bad one, look out. Also, despite the excellent corporate policies and messaging, everything goes out the window if revenue goals aren't being reached.

  2. "Decent But.."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Nikon Camera Expert in West Hartford, CT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy full-time for more than 6 years

    Pros

    Working with the general public having conversations with people You can be in a department that you relate too. Potential to move up internally Some positions give you gear: Windows/Surface - Apple/Ipad -Nikon/Camera & so on. Great/relatable co-workers Benefits

    Cons

    100% Sales - If you don’t hit numbers you’ll get talked to pretty much every day. They use these sheets that’s basically a script for selling that they swear by but pretty much every Best Buy employee says that it’s useless/they don’t need it. You’ll get scolded for not using it/having one filled out for every.single.person. Loves to push credit cards Depending on your store you may or may not have a good management...

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  3. Helpful (1)

    "It SUCKED"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in West Hartford, CT
    Disapproves of CEO

    I worked at Best Buy part-time for more than 2 years

    Pros

    flexible scheduling, your snacks were inside

    Cons

    low pay, changed hours without me knowing, sales goals even know its a dying business

  4. "Great Retail Company"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Specialty Sales Manager- Connections in Hartford, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy full-time

    Pros

    Training, Growth, Benefits, Pay is great for retail

    Cons

    Work life balance but its retail

    Advice to Management

    Appreciate time off requests

  5. Helpful (1)

    "It’s okay."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Leader in Enfield, CT
    Doesn't Recommend
    Negative Outlook

    I worked at Best Buy full-time for more than 2 years

    Pros

    Great people are usually hired and make the work environment tolerable.

    Cons

    The amount of work they expect and annoy you with is not worth the pay grades they give you. They’re going down hill and adding more and more expectations and drive hard into their workers to get results they can’t realisticaly get. The favorism at this store is insane. Workers getting promotions and easy rides through work + raises for masking a good “busy worker good salesman” mask on when it’s not all what it seems.

    Advice to Management

    Stop the favoritism, stop haulting growth and losing good employees.

  6. "Sales Associate"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Manchester, CT
    Recommends
    Neutral Outlook

    I worked at Best Buy part-time

    Pros

    -Decent Pay -Advancement Options -Employee Discount -Overall Positive Experience - Friendly co-workers (During my experience)

    Cons

    -Somewhat stressful, depending on how you handle hardships such as reaching goals and being micromanaged. It was personally fine for me. -Difficult customers at times, though this comes with pretty much any retail job.

    Advice to Management

    Push employees to simply be honest while still being informed about the product they are trying to sell. That way they can feel good about recommending a product. Be "real" with your employees and try to feel like an actual person to them. Let them feel like themselves, and build a sense of trust and most importantly treat them as competent people, otherwise you wouldn't have hired them. I know most aren't even guilty...

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  7. "Depends entirely on local management"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Advanced Repair Agent in Manchester, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time for more than 2 years

    Pros

    Performance bonuses Great employee discounts Very easy to advance Decent starting pay

    Cons

    Shift work Nights/weekends Strictly graded on performance metrics

    Advice to Management

    Stop hiring incompetent people, let customer service do their job without needing a manager override every 2 seconds

  8. "Great place to start a career"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales & Operations Supervisor in West Hartford, CT
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Best Buy full-time for more than 6 years

    Pros

    Fun and friendly work atmosphere. Great products, training, and customers. Plenty of opportunity to take leadership roles and to stand out from your peers. If driven, the path to supervisor, assistant manager, and even general manager is within the reach of most.

    Cons

    During my time, the company went through a reorganization which caused my supervisor position to be eliminated. Luckily, I was able to laterally move to another supervisor role, but this experience was a firm lesson on the power of a public company's stock price and the decisions of its shareholders. This instability, inevitably, led to my departure.

    Advice to Management

    Keep things fun and light. It is easy to get lost in the chase for numbers, but at the end of the day, a fun-loving employee will have more impact and effectiveness on your customers than someone just looking to land a sale. Try to remain the technology experts, and instead of selling, provide guidance and advice to all customers. They will undoubtedly appreciate it over the miriad of online (impersonal) product reviews,...

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  9. Helpful (1)

    "Mobile Sales Consultant"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Best Buy Mobile Sales Associate in Manchester, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy

    Pros

    Non-commision environment. Room to Excell to an extent. Great discount. You only pay cost for a product. Can be really good if you can sell. Learn various new skills to become proficient in your job.

    Cons

    No-commision would mean less stress when it comes to numbers right? Nope every category counts you need to have perfect sales to be praised.

    Advice to Management

    Be less sales based and more customer based. I've seen too many times a customer be bothered about getting insurance or another accessory. Ask once if denied that's it

  10. "A completely "meh" Job"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Best Buy Sales Associate in West Simsbury, CT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Best Buy part-time for more than a year

    Pros

    Great discounts for employees

    Cons

    Management does not really hear you out if you have a complaint and they want you to do things their way and their way only which is no surprise for a giant retailer like Best Buy. Customers can be incredibly entitled when it comes to lowering the price on a product or trying to get deals. If you don't have customers to deal with then you have a whole bunch of busy work that management makes you do, which to me was the...

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    Advice to Management

    Listen to your employees if they have ideas or concerns

Found 25 reviews