Best Buy Home Theater Sales Associate Reviews | Glassdoor

Best Buy Home Theater Sales Associate Reviews

Updated March 23, 2019
184 reviews

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Home Theater Sales Associate

3.8
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Employee Reviews

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Pros
  • "The employee discount is great and I love the accommodations" (in 1863 reviews)

  • "Fun to work for and all around enjoyable" (in 314 reviews)

Cons
  • "Hours are long and tough to manage work life balance" (in 502 reviews)

  • "New full-time employees PTO hours are extremely small" (in 563 reviews)

More Pros and Cons

  1. "Love IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Theater Sales Associate
    Former Employee - Home Theater Sales Associate

    I worked at Best Buy full-time

    Pros

    Loved working with my people in HT we looked out for each other

    Cons

    Meeting NUmbers and grinding out product over service


  2. "Fun place to work if you can afford to do so."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Theater Sales Associate in Daytona Beach, FL
    Former Employee - Home Theater Sales Associate in Daytona Beach, FL
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Best Buy full-time (More than 8 years)

    Pros

    Co-workers are like family, great discount

    Cons

    Low pay, working holidays and favoritism runs rampid.

    Advice to Management

    Better pay and say no to black Friday.

  3. Helpful (1)

    "Company is good, but store is very dependent."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Magnolia Home Theater Sales Associate in Charleston, WV
    Current Employee - Magnolia Home Theater Sales Associate in Charleston, WV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Discount.
    Support from Corporate Leadership
    Ability to move up in company.

    Cons

    Store Management is very different per store.
    Autocratic Leadership is dangerous to most situations.

    Advice to Management

    Listen to your employees. Bad employees quit due to good management. Good employees quit due to bad management.


  4. "Good, not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Theater Sales Associate in Logan, UT
    Former Employee - Home Theater Sales Associate in Logan, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy part-time

    Pros

    Flexible schedule, decent pay for a part time job

    Cons

    Extremely boring, and you're required to fill out recommend sheets even if they say they're here to get an HDMI and leave right after finding the cheapest one. It's annoying and you can actually get fired for it

    Advice to Management

    Do away with Rec sheets. They only hinder the customer experience. It makes them feel less engaged with the sales rep and more like they're another statistic for the store


  5. "Okay company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Magnolia Home Theater Sales Associate
    Current Employee - Magnolia Home Theater Sales Associate
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Best Buy full-time (More than 5 years)

    Pros

    Schedule can be adapted if you go to school. Easy work environment

    Cons

    Management puts too much pressure on you for the pay. Very little money when you get a raise per year. Lack of human element with employees

    Advice to Management

    Take a step back and make sure your employees are happy and comfortable because they are the bread and butter of the company. Without us you make very little money because we help the customers


  6. "Overall a good company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Theater Sales Associate in Katy, TX
    Former Employee - Home Theater Sales Associate in Katy, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy full-time (Less than a year)

    Pros

    Very friendly staff, very outgoing, extremely helpful employees in every department. Competitive between departments but overall a great environment.

    Cons

    New GM is kind of an uptight person full of sarcasm. Some people will just delegate but not help with the clean up process at closing. Favoritism was a thing there. Danny the assistant store manager was amazing and extremely helpful. He was always up for helping out where he could honestly he was probably the best most respected manager in the store.

    Advice to Management

    If you are in a management position embrace the position and know that you are the one in charge not the employees under you no matter their length of employment with the company.


  7. "Aggressive sales approach - But a good college job"

    StarStarStarStarStar
    Former Employee - Home Theater Sales Associate in Mentor, OH
    Former Employee - Home Theater Sales Associate in Mentor, OH

    I worked at Best Buy full-time (More than 5 years)

    Pros

    Pay well, flexible hours, good company culture

    Cons

    Very aggressive sales approach with customers which scare them away

  8. "Good part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Magnolia Home Theater Sales Associate in Tualatin, OR
    Current Employee - Magnolia Home Theater Sales Associate in Tualatin, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Managers want to see you succeed. Discount is good on certain items, mostly Insignia.

    Cons

    People expect you to know everything about every single item

    Advice to Management

    Give us more training time


  9. "Good Job for People in-between Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Theater Sales Associate
    Current Employee - Home Theater Sales Associate
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Great flexibility. A lot of people interested in technology and if you're a student with interest in tech there's a lot of other knowledgeable co-workers. The employee discount is pretty good on certain items. Easy job and plenty of training to help you get started.

    Cons

    Scheduling is pretty rough some weeks. Consistent pay isn't going to happen here. There is way too many mouths to feed in the holidays and in the off season there's going to be a lack of employees causing issues with trying to find staffing.

    Advice to Management

    Figure out the right number of people for the jobs and different departments. Stop screwing your actual employees hours for more seasonal workers.


  10. "Pay Rate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Theater Sales Associate in Orlando, FL
    Current Employee - Home Theater Sales Associate in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Growth and you recieve good benifits.

    Cons

    I don’t think I have any cons.