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Best Buy Home Theater Sales Associate Reviews

Updated January 29, 2018
157 reviews

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Home Theater Sales Associate

4.0
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Pros
Cons
  • Work life balance but its retail (in 458 reviews)

  • Post holidays not many hours available for non-full time employees (in 526 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (81)

    "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Magnolia Home Theater Sales Associate in Minneapolis, MN
    Current Employee - Magnolia Home Theater Sales Associate in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 5 years)

    Pros

    Great development if you work with your leaders on it.

    Inside and outside training available.

    Really care about their employees.

    Some of the best benefits in the industry from healthcare to financial advisors to family planning.

    Corporate is very hands on in developing the company in a great way based on customer service.

    Holiday pay is great.

    Non commissioned in most sales positions but great bonuses if you hit goals.

    Cons

    Every store runs quite a bit differently, management per store really controls how the store feels and operates.

    PTO when first becoming full time is unbearable low.

    Advice to Management

    Employees need a way to better understand how they are impacting he company and that what they are doing is actually helping the company progress. Employees seem to lose motivation due to not understanding the growth of the company.


  2. "Very good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Magnolia Home Theater Sales Associate in Chattanooga, TN
    Current Employee - Magnolia Home Theater Sales Associate in Chattanooga, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Good management with great benefits. Fair pay and opportunity to bonus each month. Company also does a good job with training.

    Cons

    It is hard to move up at Best Buy. There are limited management positions open and when they are open, there is numerous applicants from all over the area.

    Advice to Management

    Keep doing a great job on taking care of the team. Recognition and support is something that I really admire at Best Buy

  3. Helpful (1)

    "Great Seasonal Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Theater Sales Associate in Fort Worth, TX
    Former Employee - Home Theater Sales Associate in Fort Worth, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    - Discount on Best Buy brand items.
    - Meet great people (coworkers and customers).
    - E-learning, on-the-floor training, and company meetings keep you up to date on changes in the company and store.
    - Was offered to stay on as full-time, but I turned it down due changes in Best Buy system and better opportunity elsewhere.

    Cons

    - It was tough to get hours an a seasonal, compared to full-time or even part-time employees, which is understandable
    - The store began to implement pushing credit card sales, almost to the point of neglecting overall customer experience.
    - The store set almost unrealistic daily quotas for revenue per hour and credit card sales. If you didn't hit either at the end of the month, you must attend the mandatory meeting for training. If you fail the next month, you're terminated.

    Advice to Management

    I understand that numbers are important. However, negative reinforcement (termination, mandatory meetings) aren't the only way to increase revenue per hour and credit card sales. Also, maybe set more reasonable goals for a less stressful environment.


  4. "Good company but the holidays can drive you nuts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Theater Sales Associate in Chesterfield, MO
    Current Employee - Home Theater Sales Associate in Chesterfield, MO
    Recommends
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    You can be promoted quickly as long as your full time.

    Cons

    The holidays are busy and sometime very frustrating but you have to under stand that's the market your in.

    Advice to Management

    None


  5. "Best place so far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Theater Sales Associate in Pasadena, TX
    Current Employee - Home Theater Sales Associate in Pasadena, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Family environment, real good team, discounts, tuition reimbursement, flexible hours

    Cons

    Sometimes customers can be ride but that's retail

    Advice to Management

    Keep doing what you're doing


  6. "Take this as a temporary position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Theater Sales Associate in Chicago, IL
    Current Employee - Home Theater Sales Associate in Chicago, IL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Best Buy part-time (More than 3 years)

    Pros

    Discounts, accommodations, easy work and school balance.

    Cons

    Retail hours, no union, no set hours, hourly pay, no thanksgiving, holiday work requirements, managers can take or give as many hours as they please.

    Advice to Management

    No one enjoys a job where everything can go up or down in one day.


  7. "Great Company, Bad Location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Theater Sales Associate in Cary, NC
    Former Employee - Home Theater Sales Associate in Cary, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy part-time (Less than a year)

    Pros

    Employee Discount on Store Brands, Knowledge of Tech Industry and Incentives for taking certain courses. Lots of opportunities to move up

    Cons

    No healthcare to my knowledge, discount almost non existent on name brands. No commission no matter how much you sell

    Advice to Management

    Don’t show bias to employees based off who attends social events, keep environment professional

  8. "Move up or move out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Theater Sales Associate in Hurst, TX
    Current Employee - Home Theater Sales Associate in Hurst, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Good training, great discount on many products

    Cons

    Pay cap for sales, if you don't want to be a manager you'll be stuck at the same rate

    Advice to Management

    Realize that some people make great salesmen, but wouldn't make a great manager and you're losing those people thanks to pay caps


  9. Helpful (1)

    "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Theater Sales Associate in Atlanta, GA
    Former Employee - Home Theater Sales Associate in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Everything was great!Except...Read the Cons

    Cons

    Dealing with daily sales goals on days know one was in the store.

    Advice to Management

    Please understand that humans are humans and can't create magical sales numbers with dead customers


  10. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Magnolia Home Theater Sales Associate in Miami, FL
    Current Employee - Magnolia Home Theater Sales Associate in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (Less than a year)

    Pros

    The Discount, the benefits, great way to learn about the gadgets industry

    Cons

    company wise nothing. All my negative usually with customer in interaction but its not alot