Best Buy Human Resources Reviews | Glassdoor

Best Buy Human Resources Reviews

Updated October 19, 2017
26 reviews

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Human Resources

4.6
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Pros
Cons
  • Somewhat of a hard work life balance (in 444 reviews)

  • Limited hours when not working full time (in 509 reviews)

More Pros and Cons

  1. "Best Buy is a Company with a Heart"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager
    Current Employee - Human Resources Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 10 years)

    Pros

    The best thing about working here is without a doubt, the CULTURE! It is a family environment where everyone is committed to the success of the company and the individuals within the culture. I have seen time after time where Best Buy comes to the aid of employees in need as well as in support of the communities we serve. The People are amazing at every level! I am celebrating my 18th year and the Culture is why I am here through good times and bad.

    Cons

    Retail is volatile - There is a lot of change - There is frequent change. If you cannot adapt or don't like frequent evolution of structure or process, this is NOT the place for you. If you are inspired by change and growth - you are in.


  2. "Love Best Buy!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager in Richfield, MN
    Current Employee - Human Resources Manager in Richfield, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Culture is definitely #1, but then everything fits under culture! Best Buy cares about its employees and it shows in benefits, pay, balance, etc. Many career opportunities - promoting from within and giving employees tools to get ready for that next job are huge!

    Cons

    I have no cons. I love Best Buy!

    Advice to Management

    Keep doing what you're doing

  3. "Area Human Resources Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Human Resources Manager
    Current Employee - Area Human Resources Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 10 years)

    Pros

    Best Buy is a company that truly cares about their employees as we saw following the recent hurricanes and the company's response to ensure all employees and their families were safe and secure.

    Cons

    Can't think of any- I have been with the company for 20 years.

    Advice to Management

    Keep doing what you have been doing.


  4. "Great environment and values!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Generalist in Richfield, MN
    Current Employee - Human Resources Generalist in Richfield, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (Less than a year)

    Pros

    Best Buy offers a great campus, culture and work environment.

    Cons

    The only downside I have experienced working here is the organization's inability to recognize work experience before coming to work at Best Buy and the promotion system in HR.

    Advice to Management

    The promotion system in HR is difficult and is based on who you know and not competency based or related to past work experience. Good hiring decisions are not made when popularity is the selection criteria over experience. Older employees in HR are not promoted nearly as often as young female employees.


  5. "Autonomous yet collaborative. High energy! Great corporate culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Minneapolis, MN
    Current Employee - Human Resources in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Advancement potential is tremendous, company performance is growing, excellent bonus plan

    Cons

    Not a fan of the Employee Stock Purchase Plan, There is a 60+ day wait for health/vision/dental insurance to kick in - can be problematic for new hires.


  6. "Exciting and always evolving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Manager in Boston, MA
    Former Employee - Human Resources Manager in Boston, MA
    Recommends
    Neutral Outlook

    I worked at Best Buy full-time (More than 8 years)

    Pros

    Great career potential if you stay focused and navigate the roles the right way. The company invites employees to share their perspective to drive the culture forward.

    Cons

    Work life balance was tough especially on the family. At times unable to disconnect. Leadership often over generalized focuses creating a cloudy understanding of what is truly expected role to role.

    Advice to Management

    Specialize roles, focus on keeping your brand and your people at the center of all that you do. This will greatly improve standards and the ability to retain good talent. Be careful not to over manage on KPI's as behaviors were seldom observed before having comversations.


  7. Helpful (3)

    "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Director in Richfield, MN
    Former Employee - Human Resources Director in Richfield, MN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than 8 years)

    Pros

    -World class corporate campus
    -Most of the employees are wonderful people
    -Senior leadership truly is working very hard to turn the company around
    -Employee discount, especially vendor accommodations, is wonderful

    Cons

    - Most hourly store employees are paid so little they can't truly leverage the discount (most items they can afford can be found online for even less than the discount)
    - At corporate there are many, many leaders who grew up in the company and k ow full well they will be unable to find similar paying jobs elsewhere. So, they do everything they can to knock you down so they look good.
    -Most (but not all) leaders in HR are some of the least competent and unethical leaders you will ever meet
    -The increase in the stock price is not indicative of store sales growth (online sales are increasing, store sales are not)
    -Other companies in other industries do not look favorably upon retail experience
    -While lay can be quite competitive if bonus is hit, you must work for an entire year before you will learn if you were even paid at the medium level for the entire year (I.e., bonus is too heavily leveraged)
    -I just don't see how Best Buy remains relevant in an Amazon age

    Advice to Management

    Keep doing what you are doing with the limited profits the company can make in an ever changing retail industry

  8. "Human Resources Admin Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Chino, CA
    Current Employee - Human Resources in Chino, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than a year)

    Pros

    Personal life, great pay, friendly co-workers, benefits

    Cons

    No growth opportunities in California.

    Advice to Management

    The HR team is great! They are very supportive. All of the upper management team are approachable. They do not micro manage.


  9. "It's fine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Senior Analyst in Richfield, MN
    Current Employee - Human Resources Senior Analyst in Richfield, MN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Employee discount
    Onsite cafeteria, daycare, Caribou Coffee, US Bank, dry cleaners (for corporate employees only)
    PTO is extremely competitive
    Opportunities for advancement

    Cons

    Corporate only: Almost all teams are running VERY lean due to the overall company health. Many teams work long hours, and many employees are exempt, meaning they don't qualify for overtime.
    Store only: Store systems are confusing and difficult to use, despite repeated upgrades. Training is inconsistent across stores, so customers can't count on reliable information.

    Advice to Management

    Train better, hire more people


  10. "HR Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Analyst in Minneapolis, MN
    Former Employee - Human Resources Analyst in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    Easy-going, laid-back culture
    Lots of interesting work
    Great learning environment

    Cons

    No room for growth and development
    Poor talent benchmark
    Company strategy

    Advice to Management

    Create structured interviews, ran by HR for every role in the company. Weed out poor performers.