Best Buy Reviews in Indianapolis, IN | Glassdoor

Best Buy Indianapolis Reviews

Updated October 6, 2018
79 reviews

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Indianapolis, IN Area

3.7
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79 Employee Reviews

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Pros
Cons
  • "Work Life balance can use some work" (in 491 reviews)

  • "Is hard to get hired on full time" (in 560 reviews)

More Pros and Cons

  1. "Fun job, difficult to be promoted."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Theater Sales Consultant in Indianapolis, IN
    Current Employee - Home Theater Sales Consultant in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Best Buy part-time (Less than a year)

    Pros

    Nice atmosphere, great products, constant sales skills development. Sales metrics are taken very seriously but they really help with your improvement.

    Cons

    Is Really Hard to go from part time to full time, very few hours of work given on slow months.

    Advice to Management

    Don’t fill every department with twice the amount of people working at part time vs full timers.


  2. "General manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - GM Manager in Indianapolis, IN
    Former Employee - GM Manager in Indianapolis, IN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Fast paced and always changing

    Cons

    Home life balance. Managers call you on scheduled days off and so on. 100% connected all the time

    Advice to Management

    Good luck

  3. "Not a bad place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Sales in Indianapolis, IN
    Former Employee - Computer Sales in Indianapolis, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than a year)

    Pros

    The pay structure is pretty good, and management was very good.

    Cons

    Holiday season is very hectic.


  4. "Good job, but can be mentally draining if you are hitting numbers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Columbus, IN
    Current Employee - Sales Consultant in Columbus, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy full-time (More than 3 years)

    Pros

    Discount, monthly bonuses, good benefits

    Cons

    What have you done for me lately vs what have you done for me, sometimes unreachable goals


  5. "Sales Consultant"

    StarStarStarStarStar
    Former Employee - Sales Consultant in Greenwood, IN
    Former Employee - Sales Consultant in Greenwood, IN

    I worked at Best Buy part-time (More than a year)

    Pros

    Excellent Training
    Great opportunities to better salesmanship skills
    Awesome benefits with store discount

    Cons

    Toxic atmosphere among management and upper level employees.
    You can tell that managers have been and other employees have been there a long time and clearly have favorites.


  6. "Seasonal Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Greenwood, IN
    Former Employee - Sales Associate in Greenwood, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Best Buy part-time (More than a year)

    Pros

    Was able to get amazing employee discounts. Great customer base and very clean stores that are efficient.

    Cons

    One bad egg would ruin a whole bunch in managements eyes

    Advice to Management

    Keep it up and remember we are only human.


  7. "Best Buy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Noblesville, IN
    Current Employee - Sales Consultant in Noblesville, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Great management, fun staff, great at working with you when things come up during a shift

    Cons

    Not everyone is held equally accountable

    Advice to Management

    Make sure everyone is being held accountable

  8. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Avon, IN
    Former Employee - Anonymous Employee in Avon, IN
    Recommends
    Neutral Outlook

    I worked at Best Buy part-time (More than 10 years)

    Pros

    Hours vary and work around your schedule

    Cons

    Early hour meetings during the year

    Advice to Management

    Keep up the good work


  9. Helpful (1)

    "Great first exposure to a professional environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inventory Specialist in Indianapolis, IN
    Current Employee - Inventory Specialist in Indianapolis, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Best Buy part-time (More than a year)

    Pros

    Pretty laid back work environment. The accommodations are nice at times but you definitely don't het a discount on everything.

    Cons

    Pay does not increase that much and there are only a limited number of full time positions. Hours can be hectic at times.


  10. "Sales Associate/Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Customer Service Representative in Indianapolis, IN
    Former Employee - Sales Associate/Customer Service Representative in Indianapolis, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Best Buy full-time (More than 5 years)

    Pros

    There are great training tools always available to you in the form of e-learnings online, as well as a sales training induction course that really teaches you the art of selling complete solutions. I gained a lot of people skills and dealing with confrontation skills that I will never forget after 7 years of employment. Always being up to date on the new technologies coming out was one of my favorite parts. The employee discount is very decent, especially on accessories.

    Cons

    Pay is definitely a downside. Very low when you realize how much you must learn and the performance goals you must reach. After 7 years there I was making not even a dollar more than the new hires walking in the door. I was in a "not so great" location and pay does vary by area apparently. They do treat you as if you work on commission even though you don't. Your appraisals are based on the store performance as a whole rather than your individual performance, which can be very discouraging when your personal goals are met or exceeded. Favoritism from management was also a big issue in my store and began to affect everyone's performance.

    Advice to Management

    Push harder for your star employees who deserve to be fairly compensated for their dedication, especially your senior staff who have given you years of their life and hold everything together. Properly discipline all associates when they break the rules, not just your "least favorites." If an associate must pick up duties from a position higher than their current role, for a long period of time, pay them appropriately for the duties done. Bring back the 'Have Fun While Being the Best" motto I grew to love when I first started.


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